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Claims Assessor (UAE National)

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Bupa

14d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Healthcare
    Banking & Finance
  • Dubai
  • Quick Apply

AI generated summary

  • You must be a UAE National with a degree and local market experience. A background in health insurance or relevant finance sectors is preferred. Customer focus and target achievement are essential.
  • You will provide customer service, input claims accurately, address inquiries per policy, and gather necessary information through calls and emails to assess claims effectively.

Requirements

  • Must be a UAE National with family book (that can be provided)
  • Must hold a University Degree (with certificate that can be provided)
  • An experience in the local market is a must.
  • Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.
  • Experience in a position with a medical background is desirable
  • A track record of achieving and exceeding productivity and quality targets
  • Highly customer focussed

Responsibilities

  • Making customer focused actions based on effective decision-making skills. Including excellent internal customer service, with continuous contribution given towards achieving individual, team and department goals and objectives.
  • Providing excellent customer service for our members.
  • Inputting claims into the computer system with a high degree of accuracy.
  • Actioning any claim related query in line with Bupa Global policy and style.
  • Obtaining all necessary information on claims for the purpose of complete processing, including liaison with internal departments, using the following methods: telephone or e-mail. This may also include gaining information to research further details required to assess a claim.

FAQs

What is the job title for this position?

The job title is Claims Assessor (UAE National).

Where is the job location?

The job is located in Dubai.

What type of working arrangement is offered?

The position offers a hybrid working arrangement.

What are the essential criteria for applicants?

Applicants must be UAE Nationals with a family book and must hold a University Degree with a certificate that can be provided.

What qualifications are required for this role?

Candidates must hold a University Degree and must be UAE Nationals able to provide a family book.

Is prior experience required for this position?

Yes, experience in the local market is a must, and background in the global health insurance market or relevant financial services industries is preferred.

What kind of customer service skills are needed?

The role requires excellent internal customer service skills and a highly customer-focused approach.

Are there specific skills that enhance eligibility for this job?

A track record of achieving and exceeding productivity and quality targets, as well as experience in a medical background, is desirable.

What are the key responsibilities of a Claims Assessor?

Key responsibilities include making customer-focused decisions, providing excellent customer service for members, inputting claims with high accuracy, and obtaining necessary information to assess claims.

What type of degree is needed for this role?

A University Degree is required.

Can you describe the work environment for this position?

The work environment is a hybrid model, allowing for a combination of remote work and in-office presence.

Is experience in the medical field necessary for this role?

While it is desirable, experience in a medical background is not mandatory.

What is the time commitment for this position?

This is a full-time job.

What kind of company is Bupa Global?

Bupa Global is the international health insurance division of Bupa, providing premium international coverage and healthcare access worldwide.

Our purpose is helping people live longer, healthier, happier lives and making a better world.

Science & Healthcare
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

upa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.