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Claims Counsel

  • Job
    Full-time
    Senior Level
  • Legal
  • London
  • Quick Apply

AI generated summary

  • You should have extensive insurance experience, strong claims handling knowledge, regulatory awareness, negotiation skills, and a legal qualification with 5+ years PQE preferred.
  • You will provide expert advice, manage claims processes, negotiate with markets, draft policy wordings, and develop innovative solutions while monitoring legal developments and preparing thought leadership content.

Requirements

  • Extensive experience of working within the insurance environment in a Claims or policy wordings development capacity, which may include time working in an insurance focused legal role in private legal practice or similar
  • Experience of working as a claims specialist or technical wordings specialist within the Lloyds and international markets
  • Advanced knowledge of the claims handling process and of specific product areas and related wordings.
  • Advanced knowledge of the market within which the company operates, including awareness of competitors, specific territory knowledge, cultural awareness.
  • Detailed knowledge and understanding of the insurance sector
  • Strong awareness of the regulatory environment and requirements along with how these impact on the Operating Entity’s activities as well as their own business unit
  • Able to work independently and use initiative
  • Networks extensively and is able to build sustainable working relationships
  • Strong negotiation skills
  • Analytical and able to make good decisions
  • Able to work flexibly to achieve tight deadlines/targets
  • An ability to learn and share learning
  • Coaching skills and the ability to manage more junior members of the team
  • Completed a law degree, the Graduate Diploma in Law, the CILEx Diploma in Law and Practice or similar legal qualification, or similar experience. Ideally 5 + years PQE but will consider all applicants.

Responsibilities

  • Delivers high quality advice to the business in a practical and commercially focused way in relation to their area of subject matter expertise.
  • Manages assigned projects and contribute to other projects as required.
  • Provides relevant management information when requested.
  • Develops strong relationships with markets, both claims teams and underwriting (wordings development and negotiation)
  • Negotiate with markets to achieve the best outcome for the client
  • Assists brokers and account executives in relation to wordings, by providing advice to clients and by assisting in negotiations with the market
  • Drafts policy wordings and bespoke wording and claims related documentation as required
  • Develops innovative wordings products, by staying abreast of the market place and responding to client needs
  • Advises clients on any coverage issues
  • Monitors legal, regulatory and claims developments impacting clients or the division/department
  • Prepares thought-leadership articles, seminars, internal training sessions
  • Responsible for all stages of the claim advocacy process in relation to nominated clients. This is inclusive of advice around whether to notify, to drafting notifications, managing information flow, strategically managing the insurance market to driving successful claims resolutions
  • Assists with the development of claims data propositions
  • Interprets instructions and issues arising, and then implement actions according to policies and procedures

FAQs

What is the role of Claims Counsel at Howden?

The Claims Counsel at Howden advises clients and colleagues on policy wordings, complex claims, regulatory matters, and other technical issues across HowdenCAP. This includes supporting brokers during client development, providing training, mentoring staff, and contributing to data collection strategies.

What are the key responsibilities of a Claims Counsel?

Key responsibilities include delivering high-quality practical advice, managing projects, developing strong relationships with claims teams and underwriters, negotiating on behalf of clients, drafting policy wordings, advising on coverage issues, and preparing thought-leadership articles and training sessions.

What qualifications are required for the Claims Counsel position?

Candidates should have completed a law degree, the Graduate Diploma in Law, the CILEx Diploma in Law and Practice, or possess similar legal qualifications or experience. Ideally, candidates will have 5+ years of post-qualification experience (PQE), although all applicants will be considered.

What kind of experience is preferred for this role?

Extensive experience in the insurance environment, particularly in claims or policy wordings development, is preferred. Experience as a claims specialist or technical wordings specialist within Lloyds and international markets is also beneficial.

How important is negotiation skill in this position?

Strong negotiation skills are crucial for the Claims Counsel role as the position involves negotiating with markets to achieve the best outcomes for clients and assisting in negotiations related to policy wording and claims matters.

What attributes are necessary for a successful Claims Counsel?

Necessary attributes include independence, initiative, strong communication and networking abilities, analytical skills, flexibility, and coaching capabilities to manage junior team members.

Does Howden prioritize diversity in their hiring process?

Yes, Howden values diversity and believes there is no single personality type for their employees. They seek individuals who share their core values, including bravery in trying new things, supporting each other, and a determination to make a positive difference.

What type of projects might a Claims Counsel manage?

A Claims Counsel may manage various projects that pertain to claims advocacy, policy wordings development, or the strategic handling of specific claims to ensure successful resolutions for clients.

How does Howden support employee growth and development?

Howden emphasizes a people-first approach, focusing on empowering talented individuals to make a difference. They provide opportunities for career progression, internal training sessions, and mentoring for less experienced staff.

What is the working environment like at Howden?

The working environment at Howden is inclusive and collaborative, with a strong focus on employee well-being and a culture that encourages innovation and teamwork among its global workforce.

We are an international insurance group with employee ownership at our heart.

Finance
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Howden Group Holdings is a leading international insurance group with employee ownership at its heart. Founded in 1994, it comprises Howden Broking and underwriting business DUAL. Howden Group Holdings’ businesses operate across Europe, Africa, Asia, the Middle East, Latin America, the USA, Australia and New Zealand.