Large

Howden Group Holdings is a leading international insurance group with employee ownership at its heart. Founded in 1994, it comprises Howden Broking and underwriting business DUAL.

Howden Group Holdings’ businesses operate across Europe, Africa, Asia, the Middle East, Latin America, the USA, Australia and New Zealand.

Finance

Howden Group Holdings

We are an international insurance group with employee ownership at our heart.

You should have a relevant degree, 3-5 years in digital marketing, advanced Google Ads knowledge, experience with analytics tools, and a data-driven mindset. Financial services experience is a plus.

You will manage PPC, SEO, and paid social campaigns, optimize content, conduct A/B testing, analyze data, collaborate with teams, and report on digital marketing performance.

Marketing

Dublin

<div><div>Who are we?</div><div></div><div>
Howden is a collective &ndash; a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.</div><div></div><div>
People join Howden for many different reasons, but they stay for the same one: our culture. It&rsquo;s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities &ndash; work / life balance, career progression, sustainability, volunteering &ndash; you&rsquo;ll find like-minded people driving change at Howden.</div><div></div><div>
Based in our Ringsend office, Howden Ireland are delighted to have a vacancy as a Digital Marketing Specialist on a full-time, permanent basis. This role is a hybrid working opportunity that will be an integral part of our wider Marketing team.</div><div></div><div>
About the Role:</div><div>
Reporting directly to the Marketing Manager, the successful individual will be responsible for the execution, optimisation, management, measurement, and reporting of all digital campaigns.</div><div></div><div>
Additionally, they must lead and manage all paid, organic, and owned media channels to expand reach and drive pipeline for sales to achieve company revenue and growth goals for Howden Insurance Ireland and associated brands.</div><div></div><div>
Key responsibilities:</div><ul><li><div>
Work with and report to Head of Marketing Ireland to understand Marketing plans and financial goals for Howden Insurance Ireland and its associated brands.</div></li></ul><ul><li><div>
Work with and report to Head of Digital and be fully integrated to Howdens wider digital team to optimise success for all digital activity for Howden Ireland and its associated brands.</div></li><li><div>
Work with business stakeholders to plan, create and manage all PPC, paid social and SEO campaigns to drive improved lead generation for the Howden Insurance Ireland and its associated brands.</div></li><li><div>
Work with your marketing team colleagues to create optimised TTL campaigns to produce, highly optimised content and creative assets focusing on relevant search terms.</div></li><li><div>
Continual optimisation of PPC campaign components including keyword strategy, ad copy, cost per acquisition, audience targeting and budget controls.</div></li><li><div>
Conduct A/B testing across creatives, copy and web pages to increase account performance.</div></li><li><div>
Monitor, analyse, report and act on data to improve acquisition, engagement, and conversion rates.</div></li><li><div>
Collaborate regularly with the Group Marketing team and business stakeholders to keep up to date with SEO &amp; PPC best practices and standards to drive digital strategy in the Ireland business.</div></li><li><div>
Represent the marketing team to produce and present reports on digital PPC and SEO activity to internal stakeholders to demonstrate ROI effectiveness.</div></li><li><div>
Liaise with our IT, web development team and agencies as required.</div></li><li><div>
Work alongside the digital team relating to digital strategy for all brands associated with Howden Ireland websites.</div></li><li><div>
Conduct keyword research, competitor analysis, and make on site changes to improve the reach and visibility of the company on all digital channels to drive increased traffic to PPC campaigns.</div></li><li><div>
Support with website content change requests and updates, ensuring full optimisation (tagging, meta descriptions, links etc).</div></li><li><div>
Contribute to all marketing team activity and ideation.</div></li></ul><div></div><div>
About You:</div><ul><li><div>
3rd level qualification in Marketing, Digital Marketing, Advertising, Communications, or related degree.</div></li><li><div>
3-5 years&rsquo; professional experience in executing and managing digital marketing activities and initiatives spanning SEO, PPC and paid social. Web and CMS experience is beneficial.</div></li><li><div>
Advanced knowledge of the Google Ads platform is essential.</div></li><li><div>
Experience with data and analytical tools including Google Analytics, GA4, Tag Manager, SEMrush, and Google Search Console.</div></li><li><div>
Knowledge of CMS tools is required.</div></li><li><div>
Strong digital data analysis, reporting experience and a solid understanding of success metrics and KPI&rsquo;s.</div></li><li><div>
Experience within the financial services sector, and in particular insurance, would be advantageous but is not essential</div></li></ul><ul><li><div>
Ability to drive data-focused decisions and present recommendations for improvements and success outcomes.</div></li><li><div>
Have a creative mind demonstrating a &lsquo;Test and learn&rsquo; approach to try new ways of increasing traffic and conversions.</div></li></ul><div></div><div>
About Howden Ireland:</div><div>
Howden Ireland is part of Howden, the global insurance intermediary group, and has over 400 employees across 24 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.</div><div>
For more information, please visit <div>About Us | Howden Ireland (howdengroup.com)</div></div><div>
What do we offer in return?</div><div></div><div>
A career that you define. At Howden, we value diversity &ndash; there is no one Howden type. Instead, we&rsquo;re looking for individuals who share the same values as us:</div><ul><li><div>
Our successes have all come from someone brave enough to try something new</div></li><li><div>
We support each other in the small everyday moments and the bigger challenges</div></li><li><div>
We are determined to make a positive difference at work and beyond</div></li></ul><div></div><div>
Reasonable adjustments</div><div></div><div>
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.</div><div></div><div>
If you're excited by this role but have some doubts about whether it&rsquo;s the right fit for you, send us your application &ndash; if your profile fits the role&rsquo;s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.</div><div></div><ul><li>Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.</li></ul><div></div>
Permanent</div>

Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Based in our Ringsend office, Howden Ireland are delighted to have a vacancy as a Digital Marketing Specialist on a full-time, permanent basis. This role is a hybrid working opportunity that will be an integral part of our wider Marketing team.
About the Role:
Reporting directly to the Marketing Manager, the successful individual will be responsible for the execution, optimisation, management, measurement, and reporting of all digital campaigns.
Additionally, they must lead and manage all paid, organic, and owned media channels to expand reach and drive pipeline for sales to achieve company revenue and growth goals for Howden Insurance Ireland and associated brands.
Key responsibilities:
Work with and report to Head of Marketing Ireland to understand Marketing plans and financial goals for Howden Insurance Ireland and its associated brands.
Work with and report to Head of Digital and be fully integrated to Howdens wider digital team to optimise success for all digital activity for Howden Ireland and its associated brands.
Work with business stakeholders to plan, create and manage all PPC, paid social and SEO campaigns to drive improved lead generation for the Howden Insurance Ireland and its associated brands.
Work with your marketing team colleagues to create optimised TTL campaigns to produce, highly optimised content and creative assets focusing on relevant search terms.
Continual optimisation of PPC campaign components including keyword strategy, ad copy, cost per acquisition, audience targeting and budget controls.
Conduct A/B testing across creatives, copy and web pages to increase account performance.
Monitor, analyse, report and act on data to improve acquisition, engagement, and conversion rates.
Collaborate regularly with the Group Marketing team and business stakeholders to keep up to date with SEO & PPC best practices and standards to drive digital strategy in the Ireland business.
Represent the marketing team to produce and present reports on digital PPC and SEO activity to internal stakeholders to demonstrate ROI effectiveness.
Liaise with our IT, web development team and agencies as required.
Work alongside the digital team relating to digital strategy for all brands associated with Howden Ireland websites.
Conduct keyword research, competitor analysis, and make on site changes to improve the reach and visibility of the company on all digital channels to drive increased traffic to PPC campaigns.
Support with website content change requests and updates, ensuring full optimisation (tagging, meta descriptions, links etc).
Contribute to all marketing team activity and ideation.
About You:
3rd level qualification in Marketing, Digital Marketing, Advertising, Communications, or related degree.
3-5 years’ professional experience in executing and managing digital marketing activities and initiatives spanning SEO, PPC and paid social. Web and CMS experience is beneficial.
Advanced knowledge of the Google Ads platform is essential.
Experience with data and analytical tools including Google Analytics, GA4, Tag Manager, SEMrush, and Google Search Console.
Knowledge of CMS tools is required.
Strong digital data analysis, reporting experience and a solid understanding of success metrics and KPI’s.
Experience within the financial services sector, and in particular insurance, would be advantageous but is not essential
Ability to drive data-focused decisions and present recommendations for improvements and success outcomes.
Have a creative mind demonstrating a ‘Test and learn’ approach to try new ways of increasing traffic and conversions.
About Howden Ireland:
Howden Ireland is part of Howden, the global insurance intermediary group, and has over 400 employees across 24 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.
For more information, please visit About Us | Howden Ireland (howdengroup.com)
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent

Digital Marketing Specialist - Howden Group Holdings

Digital Marketing Specialist

You need 5+ years in a senior compliance role in financial services, industry qualifications, strong regulatory knowledge, risk management experience, and engagement with Internal Audit.

You will develop compliance plans, policies, and reports, liaise with operational management, mentor your team, and ensure adherence to regulatory standards and group conduct codes.

Government & Politics

Legal

<div><div>Who are we?</div><div></div><div>
Howden is a collective &ndash; a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.</div><div></div><div>
People join Howden for many different reasons, but they stay for the same one: our culture. It&rsquo;s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities &ndash; work / life balance, career progression, sustainability, volunteering &ndash; you&rsquo;ll find like-minded people driving change at Howden.</div><div></div><div>
Based in our Ringsend office, Howden Ireland are delighted to have a vacancy as a Central Compliance Director on a full-time, permanent basis. This role is a hybrid working opportunity that will be an integral part of our wider Compliance team.</div><div></div><div>
About the Role:</div><div>
Reporting directly to the Chief Risk Officer, the successful individual will be responsible to provide compliance oversight, leadership, and advisory support across Irish entities, supporting the business in maintaining compliance with the requirements of industry and government lead regulation, within a framework of business efficiency.</div><div></div><div>
Additionally, they will manage the regulatory requirements of the Howden entities in relation to the CBI rules and guidance for life and non-life insurance activities with which firms must comply. The Central Compliance Director will also manage compliance business partners to set up, monitor and maintain adequate and appropriate systems and controls that will ensure that the firm meets its regulatory requirements.</div><div></div><div>
Key responsibilities:</div><div></div><ul><li>
Prepare an annual Compliance Monitoring Plan, the scope of which shall ensure adequate risk-based assurance of the activities of the firm which shall take account of their respective regulatory risk profiles.</li><li>
Creation of Compliance policies and procedures relevant to the regulatory and legal jurisdictions of each Trading Entity.</li><li>
Liaise regularly with the first line of defence assurance and monitoring functions, to identify opportunities to improve and enhance the quality and efficiency of the Operating Units overall assurance framework.</li><li>
To work with senior operational management to ensure that compliance systems and controls remain appropriate</li><li>
To ensure that operational management are briefed in good time to ensure compliance with regulatory change</li><li>
Manages assigned projects and contributes to other projects in Ireland and across jurisdictions as required</li><li>
Provides relevant management information to the Chief Risk Officer and to the Senior Management</li><li>
To deliver on the Irish compliance plan</li><li>
To ensure that the compliance team makes use of timely and insightful data to inform their understanding of regulatory risks and customer outcomes across the Howden Ireland landscape</li><li>
Develop, manage and refine qualitative and quantitative regulatory/compliance reporting, which meets business requirements, promotes risk reduction and supports effective decision-making</li><li>
Maintaining the errors, complaints and breach reporting process</li><li>
Manage the performance of direct reports and any people management issues connected with teams within their area of responsibility;</li><li>
Acts as a role model for positive management and leadership behaviours;</li><li>
Manages the team to ensure they have relevant objectives which align personal goals to the requirements of the business. Positively encourages professional and personal development of all team members to increase their capability and effectiveness;</li><li>
Motivates team to deliver high performance and achieve objectives;</li><li>
Retains and develops key team members, working with senior managers to develop succession plans where this is appropriate;</li><li>
Remains aware of external, industry, legal and regulatory developments etc to ensure practice and outputs are of a sufficiently high standard;</li><li>
Keeps informed of all legal and regulatory developments relevant to the role; and</li><li>
Strictly adheres to the Group Employee Code of Conduct</li></ul><div></div><div>
About You:</div><ul><li>
A minimum of 5 years of previous experience of operating in a similar role at a senior level within a financial services environment. Has expertise within a number of the specialist functions that they manage</li><li>
Industry recognised qualifications (LCI, Legal etc)</li><li>
Demonstrable experience of setting compliance policies and standards</li><li>
Demonstrable experience of setting compliance programmes and oversight planning</li><li>
Strong knowledge of regulatory requirements relating to the CPC/MCR/IAF</li><li>
Good knowledge of CBI requirements in relation to investment, pension and mortgage products</li><li>
Experience as a senior member of a management team</li><li>
Experience working at Board level</li><li>
Background and understanding of taking regulatory changes and building them into an appropriate 2nd line monitoring framework</li><li>
Strong understanding of Risk Management</li><li>
Extensive experience of engagement with Internal Audit</li></ul><div></div><div>
About Howden Ireland:</div><div>
Howden Ireland is part of Howden, the global insurance intermediary group, and has over 400 employees across 24 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.</div><div>
For more information, please visit <div>About Us | Howden Ireland (howdengroup.com)</div></div><div>
What do we offer in return?</div><div></div><div>
A career that you define. At Howden, we value diversity &ndash; there is no one Howden type. Instead, we&rsquo;re looking for individuals who share the same values as us:</div><ul><li><div>
Our successes have all come from someone brave enough to try something new</div></li><li><div>
We support each other in the small everyday moments and the bigger challenges</div></li><li><div>
We are determined to make a positive difference at work and beyond</div></li></ul><div></div><div>
Reasonable adjustments</div><div></div><div>
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.</div><div></div><div>
If you're excited by this role but have some doubts about whether it&rsquo;s the right fit for you, send us your application &ndash; if your profile fits the role&rsquo;s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.</div><div></div><ul><li>Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.</li></ul><div></div>
Permanent</div>

Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Based in our Ringsend office, Howden Ireland are delighted to have a vacancy as a Central Compliance Director on a full-time, permanent basis. This role is a hybrid working opportunity that will be an integral part of our wider Compliance team.
About the Role:
Reporting directly to the Chief Risk Officer, the successful individual will be responsible to provide compliance oversight, leadership, and advisory support across Irish entities, supporting the business in maintaining compliance with the requirements of industry and government lead regulation, within a framework of business efficiency.
Additionally, they will manage the regulatory requirements of the Howden entities in relation to the CBI rules and guidance for life and non-life insurance activities with which firms must comply. The Central Compliance Director will also manage compliance business partners to set up, monitor and maintain adequate and appropriate systems and controls that will ensure that the firm meets its regulatory requirements.
Key responsibilities:
Prepare an annual Compliance Monitoring Plan, the scope of which shall ensure adequate risk-based assurance of the activities of the firm which shall take account of their respective regulatory risk profiles.
Creation of Compliance policies and procedures relevant to the regulatory and legal jurisdictions of each Trading Entity.
Liaise regularly with the first line of defence assurance and monitoring functions, to identify opportunities to improve and enhance the quality and efficiency of the Operating Units overall assurance framework.
To work with senior operational management to ensure that compliance systems and controls remain appropriate
To ensure that operational management are briefed in good time to ensure compliance with regulatory change
Manages assigned projects and contributes to other projects in Ireland and across jurisdictions as required
Provides relevant management information to the Chief Risk Officer and to the Senior Management
To deliver on the Irish compliance plan
To ensure that the compliance team makes use of timely and insightful data to inform their understanding of regulatory risks and customer outcomes across the Howden Ireland landscape
Develop, manage and refine qualitative and quantitative regulatory/compliance reporting, which meets business requirements, promotes risk reduction and supports effective decision-making
Maintaining the errors, complaints and breach reporting process
Manage the performance of direct reports and any people management issues connected with teams within their area of responsibility;
Acts as a role model for positive management and leadership behaviours;
Manages the team to ensure they have relevant objectives which align personal goals to the requirements of the business. Positively encourages professional and personal development of all team members to increase their capability and effectiveness;
Motivates team to deliver high performance and achieve objectives;
Retains and develops key team members, working with senior managers to develop succession plans where this is appropriate;
Remains aware of external, industry, legal and regulatory developments etc to ensure practice and outputs are of a sufficiently high standard;
Keeps informed of all legal and regulatory developments relevant to the role; and
Strictly adheres to the Group Employee Code of Conduct
About You:
A minimum of 5 years of previous experience of operating in a similar role at a senior level within a financial services environment. Has expertise within a number of the specialist functions that they manage
Industry recognised qualifications (LCI, Legal etc)
Demonstrable experience of setting compliance policies and standards
Demonstrable experience of setting compliance programmes and oversight planning
Strong knowledge of regulatory requirements relating to the CPC/MCR/IAF
Good knowledge of CBI requirements in relation to investment, pension and mortgage products
Experience as a senior member of a management team
Experience working at Board level
Background and understanding of taking regulatory changes and building them into an appropriate 2nd line monitoring framework
Strong understanding of Risk Management
Extensive experience of engagement with Internal Audit
About Howden Ireland:
Howden Ireland is part of Howden, the global insurance intermediary group, and has over 400 employees across 24 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.
For more information, please visit About Us | Howden Ireland (howdengroup.com)
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent

Central Compliance Director - Howden Group Holdings

Central Compliance Director

You need 1-2 years in insurance, an APA qualification, strong communication skills, multitasking ability, attention to detail, and a team-oriented mindset to support and assist clients effectively.

You will manage queries, produce documentation, process adjustments, handle renewals, and manage client payments while ensuring compliance with service standards and referring complex issues to seniors.

Customer Relations

Sales & Business Development

<div>
 <div>
  Who are we?
 </div>
 <div></div>
 <div>
  Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
 </div>
 <div></div>
 <div>
  People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
 </div>
 <div></div>
 <div>
  Based in our Dublin office, Howden are delighted to have a vacancy as an Insurance account handler that will be part of our Pembroke Commercial team. This role will be a hybrid working opportunity after the individual is fully trained.
 </div>
 <div></div>
 <div>
  About the role:<br> Reporting to their direct Line manager, your overall function will be to assist Account Executives to provide clients with appropriate advice and a quality service to meet their individual insurance needs, whilst treating customers fairly and having regard to regulatory obligations, upholding a professional image, and maximizing business opportunities and profit for the company.
 </div>
 <div></div>
 <div>
  Key Responsibilities:
 </div>
 <ul>
  <li>
   <div>
    Prioritize and handle all work promptly and accurately.
   </div></li>
  <li>
   <div>
    Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
   </div></li>
  <li>
   <div>
    Produce accurate and professional documentation at all times.
   </div></li>
  <li>
   <div>
    Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
   </div></li>
  <li>
   <div>
    Refer all queries that fall outside own experience, knowledge and authority to senior staff.
   </div></li>
  <li>
   <div>
    Issuing renewal documentation and data input.
   </div></li>
  <li>
   <div>
    Dealing with client payments in line with Howden procedures.
   </div></li>
 </ul>
 <div></div>
 <div>
  About You:
 </div>
 <ul>
  <li>
   <div>
    1-2 years in an insurance environment
   </div></li>
  <li>
   <div>
    APA insurance qualification - personal or/and commercial Lines
   </div></li>
  <li>
   <div>
    Strong interpersonal and communication skills to effectively assist clients with their inquiries, providing prompt and courteous service.
   </div></li>
  <li>
   <div>
    Proficiency in managing multiple tasks and deadlines, maintaining organized records, and supporting account handlers in day-to-day administrative duties.
   </div></li>
  <li>
   <div>
    Ability to meticulously handle and review policy documents, ensuring accuracy and compliance with company and regulatory standards.
   </div></li>
  <li>
   <div>
    Ability to work effectively within a team, supporting account handlers and collaborating with colleagues to achieve common goals and deliver exceptional service to clients.
   </div></li>
 </ul>
 <div></div>
 <div>
  About Howden Ireland:
 </div>
 <div>
  Howden Ireland is part of Howden, the global insurance intermediary group, and has over 400 employees across 24 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ. For more information, please visit About Us | Howden Ireland (howdengroup.com)
 </div>
 <div>
  What do we offer in return?
 </div>
 <div></div>
 <div>
  A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
 </div>
 <ul>
  <li>
   <div>
    Our successes have all come from someone brave enough to try something new
   </div></li>
  <li>
   <div>
    We support each other in the small everyday moments and the bigger challenges
   </div></li>
  <li>
   <div>
    We are determined to make a positive difference at work and beyond
   </div></li>
 </ul>
 <div></div>
 <div>
  Reasonable adjustments
 </div>
 <div></div>
 <div>
  We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
 </div>
 <div></div>
 <div>
  If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
 </div>
 <div></div>
 <ul>
  <li>Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.</li>
 </ul>
 <div></div> Permanent
</div>


 
  Who are we?
 
 
 
  Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
 
 
 
  People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
 
 
 
  Based in our Dublin office, Howden are delighted to have a vacancy as an Insurance account handler that will be part of our Pembroke Commercial team. This role will be a hybrid working opportunity after the individual is fully trained.
 
 
 
  About the role: Reporting to their direct Line manager, your overall function will be to assist Account Executives to provide clients with appropriate advice and a quality service to meet their individual insurance needs, whilst treating customers fairly and having regard to regulatory obligations, upholding a professional image, and maximizing business opportunities and profit for the company.
 
 
 
  Key Responsibilities:
 
 
  
   
    Prioritize and handle all work promptly and accurately.
   
  
   
    Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
   
  
   
    Produce accurate and professional documentation at all times.
   
  
   
    Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
   
  
   
    Refer all queries that fall outside own experience, knowledge and authority to senior staff.
   
  
   
    Issuing renewal documentation and data input.
   
  
   
    Dealing with client payments in line with Howden procedures.
   
 
 
 
  About You:
 
 
  
   
    1-2 years in an insurance environment
   
  
   
    APA insurance qualification - personal or/and commercial Lines
   
  
   
    Strong interpersonal and communication skills to effectively assist clients with their inquiries, providing prompt and courteous service.
   
  
   
    Proficiency in managing multiple tasks and deadlines, maintaining organized records, and supporting account handlers in day-to-day administrative duties.
   
  
   
    Ability to meticulously handle and review policy documents, ensuring accuracy and compliance with company and regulatory standards.
   
  
   
    Ability to work effectively within a team, supporting account handlers and collaborating with colleagues to achieve common goals and deliver exceptional service to clients.
   
 
 
 
  About Howden Ireland:
 
 
  Howden Ireland is part of Howden, the global insurance intermediary group, and has over 400 employees across 24 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ. For more information, please visit About Us | Howden Ireland (howdengroup.com)
 
 
  What do we offer in return?
 
 
 
  A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
 
 
  
   
    Our successes have all come from someone brave enough to try something new
   
  
   
    We support each other in the small everyday moments and the bigger challenges
   
  
   
    We are determined to make a positive difference at work and beyond
   
 
 
 
  Reasonable adjustments
 
 
 
  We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
 
 
 
  If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
 
 
 
  Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
 
  Permanent


Account Handler - Commercial Insurance - Howden Group Holdings

Account Handler - Commercial Insurance

You must have insurance experience in underwriting or broking, strong client relationship skills, market knowledge, and preferably Design & Construct experience.

You will prepare quotes, negotiate with brokers, follow up on renewals, update systems, maintain broker relationships, visit clients, and address inquiries.

Sydney

<div>
 <ul>
  <li>Well-established global underwriting agency</li>
  <li>Great opportunity for progression &amp; development</li>
  <li>Energetic, fun, and collaborative team atmosphere</li>
 </ul>
 <div></div>
 <div>
  About DUAL
 </div>
 <div>
  <i> Driven by a vision to be the world’s best underwriting business, DUAL has always taken a different approach to our industry peers.</i>
 </div>
 <div></div>
 <div>
  Since our business was founded in 2004, we have had a strong entrepreneurial spirit that runs through every part of our business. We empower our people to develop products, services and processes that deliver consistently for our partners. As a company we’re known in the industry as a group dedicated to giving back to the community by partnering with charitable groups and actively participating in fundraising events. Whatever you are looking for in a career, we want to help you do more.
 </div>
 <div></div>
 <div>
  Our philosophy is simple: we genuinely put people first and want our people to be the healthiest and happiest they can be, at work and at home. We aim to attract and retain the best talent, and support them to achieve their aspirations. It’s how we grow our business and keep one step ahead of our competitors.
 </div>
 <div></div>
 <div>
  About the Role
 </div>
 <div>
  We are looking for a Financial Lines Underwriter to join our motivated underwriting team in Sydney for a January 2025 start or earlier if available! This role will see the management of a portfolio of clients across various industries whilst working effectively with the team to accomplish agreed underwriting goals.
 </div>
 <div>
  This role will see responsibility for:
 </div>
 <ul>
  <li>Preparing and communicating quotations, bindings, policy conditions and mid-term adjustments</li>
  <li>Negotiating rates/terms with brokers</li>
  <li>Following up offer of quotations/renewal</li>
  <li>Updating reporting systems</li>
  <li>Development and maintenance of broker relationships including visitations to client offices which may include interstate travel and presentations</li>
  <li>Answering broker enquiries</li>
 </ul>
 <div></div>
 <div>
  About You
 </div>
 <div>
  With previous experience in Insurance (Underwriting or Broking), you demonstrate confidence in developing and managing client relationships through your passion for customer service. Your interpersonal and communication skills assist you in conducting presentations and ensuring excellent service standards are maintained. You will also have a demonstrated knowledge of industries and businesses that allow you to provide quality service to your clients, as well as market knowledge of risk. Design &amp; Construct experience is preferrable.
 </div>
 <div></div>
 <div>
  Salary and Benefits
 </div>
 <div>
  At DUAL we value work/life balance, health and wellbeing, family and giving back, which is why our benefits are reflective of this. We provide employees with a competitive salary and benefits, which will be flexible and dependent on the successful candidate’s individual skills and experience.
 </div>
 <div></div>
 <div>
  How to Apply
 </div>
 <div>
  Are you the right fit for this role and the DUAL Team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.
 </div>
 <div></div>
 <div>
  Find out more
 </div>
 <div>
  To find out more about DUAL Australia including who we are, what we’re up to and what we’re about, head to the DUAL Australia 
  <div>
   website
  </div> or visit us on our 
  <div>
   LinkedIn
  </div> page.
 </div>
 <div></div>
 <div>
  EEO Statement
 </div>
 <div>
  Help us think differently. As a business we’re on a journey to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive. Together we are learning, sharing stories, and achieving change.
 </div>
</div>
<div></div>


 
  Well-established global underwriting agency
  Great opportunity for progression & development
  Energetic, fun, and collaborative team atmosphere
 
 
 
  About DUAL
 
 
   Driven by a vision to be the world’s best underwriting business, DUAL has always taken a different approach to our industry peers.
 
 
 
  Since our business was founded in 2004, we have had a strong entrepreneurial spirit that runs through every part of our business. We empower our people to develop products, services and processes that deliver consistently for our partners. As a company we’re known in the industry as a group dedicated to giving back to the community by partnering with charitable groups and actively participating in fundraising events. Whatever you are looking for in a career, we want to help you do more.
 
 
 
  Our philosophy is simple: we genuinely put people first and want our people to be the healthiest and happiest they can be, at work and at home. We aim to attract and retain the best talent, and support them to achieve their aspirations. It’s how we grow our business and keep one step ahead of our competitors.
 
 
 
  About the Role
 
 
  We are looking for a Financial Lines Underwriter to join our motivated underwriting team in Sydney for a January 2025 start or earlier if available! This role will see the management of a portfolio of clients across various industries whilst working effectively with the team to accomplish agreed underwriting goals.
 
 
  This role will see responsibility for:
 
 
  Preparing and communicating quotations, bindings, policy conditions and mid-term adjustments
  Negotiating rates/terms with brokers
  Following up offer of quotations/renewal
  Updating reporting systems
  Development and maintenance of broker relationships including visitations to client offices which may include interstate travel and presentations
  Answering broker enquiries
 
 
 
  About You
 
 
  With previous experience in Insurance (Underwriting or Broking), you demonstrate confidence in developing and managing client relationships through your passion for customer service. Your interpersonal and communication skills assist you in conducting presentations and ensuring excellent service standards are maintained. You will also have a demonstrated knowledge of industries and businesses that allow you to provide quality service to your clients, as well as market knowledge of risk. Design & Construct experience is preferrable.
 
 
 
  Salary and Benefits
 
 
  At DUAL we value work/life balance, health and wellbeing, family and giving back, which is why our benefits are reflective of this. We provide employees with a competitive salary and benefits, which will be flexible and dependent on the successful candidate’s individual skills and experience.
 
 
 
  How to Apply
 
 
  Are you the right fit for this role and the DUAL Team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.
 
 
 
  Find out more
 
 
  To find out more about DUAL Australia including who we are, what we’re up to and what we’re about, head to the DUAL Australia 
  
   website
   or visit us on our 
  
   LinkedIn
   page.
 
 
 
  EEO Statement
 
 
  Help us think differently. As a business we’re on a journey to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive. Together we are learning, sharing stories, and achieving change.
 



Underwriter - Howden Group Holdings

Underwriter

You must have 2+ years in insurance, team leadership, proven results in sales/targets, Cert CII, strong client service, negotiation skills, and proficiency in Microsoft Office.

You will lead a team to meet targets, produce management reports, ensure compliance, mentor staff, resolve client issues, and maintain high standards in service and documentation.

People, HR & Administration

<div>
 <div>
  Who are we?
 </div>
 <div></div>
 <div>
  Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
 </div>
 <div></div>
 <div>
  People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
 </div>
 <div></div>
 <div>
  At Howden - Corporate &amp; Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
 </div>
 <div></div>
 <div>
  Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth. This is a full-time, permanent position with the option to work 2-3 days per week in our Croydon office for a balanced work experience.
 </div>
 <div></div>
 <div>
  We have an outstanding opportunity to lead a multifaceted and ambitious team in our Commercial Schemes Division. As a Team Leader, you will provide first-line supervision, support, and mentoring to your team members, helping them realise their potential and develop their skills. You will play an important role in maintaining a positive and inclusive team culture where everyone can thrive. Your outstanding mentorship will ensure the delivery of high-level professional advice to clients and the achievement of individual and team targets for income, conversion rates, and retention.
 </div>
 <div></div>
 <div>
  Responsibilities:
 </div>
 <ul>
  <li>
   <div>
    Proven track record to lead and empower a team to ensure standards are met, ensuring team members hit and exceed targets for income, conversion rates, and retention.
   </div></li>
  <li>
   <div>
    Produce high quality comprehensive management reports to include sales, conversion, source of business, and retention data.
   </div></li>
  <li>
   <div>
    Ensure team members adhere to company policies, procedures, and obtain required authorisations
   </div></li>
  <li>
   <div>
    Offer consistent mentorship and training sessions to the team.
   </div></li>
  <li>
   <div>
    Troubleshoot client issues, including complaint resolution, in collaboration with the compliance team.
   </div></li>
  <li>
   <div>
    Outstanding accuracy and attention to detail, enabling you to process work quickly and efficiently.
   </div></li>
  <li>
   <div>
    Ability to prioritise work and meet strict deadlines in a fast-paced environment.
   </div></li>
  <li>
   <div>
    Detailed client service skills combined with strong negotiation and broking skills.
   </div></li>
  <li>
   <div>
    Excellent literacy and numeracy skills, ensuring all documentation and communications are of the highest standard.
   </div></li>
  <li>
   <div>
    An analytical yet approachable standout colleague, keen to build sustainable relationships with team and clients alike.
   </div></li>
  <li>
   <div>
    Coordinate the completion of monthly compliance audits and provide constructive feedback to team members.
   </div></li>
  <li>
   <div>
    Talent for identifying and responding appropriately to varying levels of client understanding.
   </div></li>
  <li>
   <div>
    Capability to persuade and influence others.
   </div></li>
  <li>
   <div>
    Calm and resilient under pressure; ability to positively react to change.
   </div></li>
 </ul>
 <div></div>
 <div>
  Experience &amp; Professional Qualifications:
 </div>
 <ul>
  <li>
   <div>
    Minimum of 2 years’ experience providing specialist advice in the insurance market.
   </div></li>
  <li>
   <div>
    Qualified to a minimum of Cert CII.
   </div></li>
  <li>
   <div>
    Prior experience of leading a team within a similar environment.
   </div></li>
  <li>
   <div>
    Track record of delivering results and meeting/exceeding targets whilst keeping client focus.
   </div></li>
  <li>
   <div>
    Insurance brokerage background with commercial experience.
   </div></li>
  <li>
   <div>
    Fully competent in the use of Microsoft Office products.
   </div></li>
 </ul>
 <div></div>
 <div>
  Knowledge:
 </div>
 <ul>
  <li>
   <div>
    Understanding of general and legal principles of insurance and knowledge of relevant regulatory and legal frameworks.
   </div></li>
 </ul>
 <div></div>
 <div>
  What do we offer in return?
 </div>
 <div></div>
 <div>
  A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
 </div>
 <ul>
  <li>
   <div>
    Our successes have all come from someone brave enough to try something new
   </div></li>
  <li>
   <div>
    We support each other in the small everyday moments and the bigger challenges
   </div></li>
  <li>
   <div>
    We are determined to make a positive difference at work and beyond
   </div></li>
 </ul>
 <div></div>
 <div>
  Reasonable adjustments
 </div>
 <div></div>
 <div>
  We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
 </div>
 <div></div>
 <div>
  If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
 </div>
 <div></div>
 <ul>
  <li>Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.</li>
 </ul>
 <div></div> Permanent
</div>


 
  Who are we?
 
 
 
  Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
 
 
 
  People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
 
 
 
  At Howden - Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
 
 
 
  Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth. This is a full-time, permanent position with the option to work 2-3 days per week in our Croydon office for a balanced work experience.
 
 
 
  We have an outstanding opportunity to lead a multifaceted and ambitious team in our Commercial Schemes Division. As a Team Leader, you will provide first-line supervision, support, and mentoring to your team members, helping them realise their potential and develop their skills. You will play an important role in maintaining a positive and inclusive team culture where everyone can thrive. Your outstanding mentorship will ensure the delivery of high-level professional advice to clients and the achievement of individual and team targets for income, conversion rates, and retention.
 
 
 
  Responsibilities:
 
 
  
   
    Proven track record to lead and empower a team to ensure standards are met, ensuring team members hit and exceed targets for income, conversion rates, and retention.
   
  
   
    Produce high quality comprehensive management reports to include sales, conversion, source of business, and retention data.
   
  
   
    Ensure team members adhere to company policies, procedures, and obtain required authorisations
   
  
   
    Offer consistent mentorship and training sessions to the team.
   
  
   
    Troubleshoot client issues, including complaint resolution, in collaboration with the compliance team.
   
  
   
    Outstanding accuracy and attention to detail, enabling you to process work quickly and efficiently.
   
  
   
    Ability to prioritise work and meet strict deadlines in a fast-paced environment.
   
  
   
    Detailed client service skills combined with strong negotiation and broking skills.
   
  
   
    Excellent literacy and numeracy skills, ensuring all documentation and communications are of the highest standard.
   
  
   
    An analytical yet approachable standout colleague, keen to build sustainable relationships with team and clients alike.
   
  
   
    Coordinate the completion of monthly compliance audits and provide constructive feedback to team members.
   
  
   
    Talent for identifying and responding appropriately to varying levels of client understanding.
   
  
   
    Capability to persuade and influence others.
   
  
   
    Calm and resilient under pressure; ability to positively react to change.
   
 
 
 
  Experience & Professional Qualifications:
 
 
  
   
    Minimum of 2 years’ experience providing specialist advice in the insurance market.
   
  
   
    Qualified to a minimum of Cert CII.
   
  
   
    Prior experience of leading a team within a similar environment.
   
  
   
    Track record of delivering results and meeting/exceeding targets whilst keeping client focus.
   
  
   
    Insurance brokerage background with commercial experience.
   
  
   
    Fully competent in the use of Microsoft Office products.
   
 
 
 
  Knowledge:
 
 
  
   
    Understanding of general and legal principles of insurance and knowledge of relevant regulatory and legal frameworks.
   
 
 
 
  What do we offer in return?
 
 
 
  A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
 
 
  
   
    Our successes have all come from someone brave enough to try something new
   
  
   
    We support each other in the small everyday moments and the bigger challenges
   
  
   
    We are determined to make a positive difference at work and beyond
   
 
 
 
  Reasonable adjustments
 
 
 
  We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
 
 
 
  If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
 
 
 
  Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
 
  Permanent


Howden Group Holdings

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