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Claims Examiner I

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HealthEquity

2mo ago

  • Job
    Full-time
    Entry Level
  • People, HR & Administration
    Healthcare
  • United States
    Remote

AI generated summary

  • You must complete training on tax-advantaged accounts, work well in teams, support customer success, be a self-starter, and have claims processing experience (preferred, not required).
  • You will review and verify employee benefits claims, enter data accurately, process paperwork, and ensure confidentiality of sensitive information while following standard procedures.

Requirements

  • Successfully completes training to become knowledgeable in tax-advantaged spending and saving accounts and programs that include but are not limited to flexible spending accounts, dependent care, and health reimbursement accounts.
  • May participate in additional/advanced training.
  • Ability to work as a great teammate as well as an individual contributor.
  • A willingness to go above and beyond to support the team’s success for both our internal and external customers.
  • Ability to be a self-starter and acquire the necessary expertise, knowledge, and information to effectively solve claims issues.
  • Claims processing experience is preferred but not required.

Responsibilities

  • Successfully completes training to become knowledgeable in tax-advantaged spending and saving accounts and programs that include but are not limited to flexible spending accounts, dependent care, tuition assistance, adoption reimbursement, transit and parking programs, tuition assistance, COBRA, and health spending accounts.
  • Receives, reviews, and verifies employee benefits claims including but not limited to flexible spending accounts, commuter claims, dependent care, tuition assistance, etc., following standard operating procedures.
  • Using skill to distinguish, determine and categorize claims information involved, enters claims case data into the system by selecting the appropriate options from drop-down lists, checkboxes, and other available data classification options.
  • Upon adjudication of the claim, finalizes and processes claims paperwork following standard operating processes.
  • Takes measures to ensure that sensitive information remains confidential following and adhering to department policies, processes, and procedures.

FAQs

Do we support remote work?

Yes, this position is fully remote.

What type of claims will I be processing in this role?

You will be processing routine employee benefits claims, including flexible spending accounts, dependent care, tuition assistance, and health reimbursement accounts.

Is prior claims processing experience required for this position?

Claims processing experience is preferred but not required for this position.

What benefits are included with this job?

You will receive medical, dental, and vision insurance, HSA contributions, PTO, holiday pay, 401(k) matching, and various wellness and educational benefits.

What is the salary range for this position?

The salary range for this position is $15.38 to $18.25 per hour.

Will I receive training for this role?

Yes, you will successfully complete training to become knowledgeable in tax-advantaged spending and saving accounts and programs.

Is there an opportunity for advancement or further training?

Yes, you may participate in additional or advanced training as part of your professional development.

What qualities are needed to be successful in this role?

You should be a self-starter, able to work both independently and as part of a team, and willing to support your teammates and customers.

Is there a performance-based incentive for this position?

Yes, this position will be eligible for performance-based incentives as part of the total compensation package.

What is HealthEquity's stance on diversity and equal opportunity?

HealthEquity is committed to inclusion and diversity, ensuring equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or other legally protected characteristics.

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HealthEquity

Connecting Health & Wealth.

Finance
Industry
1001-5000
Employees
2002
Founded Year

Mission & Purpose

HealthEquity is a leading administrator of Health Savings Accounts (HSAs) and other consumer-directed benefits—FSA, HRA, COBRA, and Commuter. Benefits advisors, health plans, and retirement providers partner with us to help over 13 million members work toward long-term health and financial wellbeing. Visit HealthEquity.com to see our intuitive technology and remarkable service in action.