Large

HealthEquity is a leading administrator of Health Savings Accounts (HSAs) and other consumer-directed benefits—FSA, HRA, COBRA, and Commuter. Benefits advisors, health plans, and retirement providers partner with us to help over 13 million members work toward long-term health and financial wellbeing. Visit HealthEquity.com to see our intuitive technology and remarkable service in action. 

Finance

HealthEquity

You should be a curious problem solver, a strategic thinker, a quick learner, and an excellent communicator with 1-2 years in marketing traffic management. Workfront experience is preferred.

You will prioritize and manage marketing projects, communicate updates, oversee team workload, ensure timely delivery, and improve processes while maintaining content accuracy and brand alignment.

Customer Relations

Marketing

Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview HealthEquity is passionate about providing solutions that allow American families to connect health and wealth for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars. We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and where are our purple culture drives a remarkable experience. How You Can Make a Difference HealthEquity is seeking a Communications Coordinator to join our dynamic Marketing team. The Communications Coordinator will thrive in their ability to create project schedules, support marketing team workflow, assign project-specific tasks, and handle logistics. This role reports to the Senior Manager of Customer Communications. What You’ll Be Doing * Thoughtfully prioritize, organize, and schedule requested marketing project work. * Distribute requested work appropriately to participating team members based on capacity, expertise, and deadlines. * Clearly and consistently communicate priorities, timelines, and project updates with collaborators. * Manage and measure communications team capacity, reassigning workload when necessary to meet deadlines. * Identify and navigate around roadblocks that may delay a project from on-time completion. * Enter project requests into Workfront (our task management and campaign delivery platform). * Create and share reporting on team workload, volume, trends, etc. * Partner with your leader to classify and prioritize communications-executed projects (i.e., size, audience, impact, assessed risk, or other classifications). * Identify and create efficiencies in current processes to improve workflows and scalability. * Develop short- and long-term solutions to implement “quick wins” and promote continuous improvement across project lifecycles. * Oversee communications team content library. * Write and review marketing communications as needed for accuracy and alignment with brand standards. What You Will Need To Be Successful * Curious problem solver * Able to spot trends in incoming work and suggest solutions or improvements * Strategic thinker (looks at the big picture, not just the small tasks that make it up) * Able to imagine and create structure in unstructured situations * Quick learner * Critical thinker, comfortable reading and interpreting analytics and reporting * Collaborator (ability to understand and balance conflicting needs) * Excellent verbal and written communicator * Enthusiast about change * Skilled at working both autonomously and collaboratively * Experienced in marketing traffic management or similar position (1-2 years) * Workfron experience preferred * Building repeatable processes that scale This is an hourly/non-exempt position: At this time we are unable to hire hourly roles within the following areas: Alaska, California, Hawaii, Nevada, New Jersey, New York, Oregon & Rhode Island. This is a remote position. Salary Range $23.80 to $30 / hour Benefits & Perks The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: * Medical, dental, and vision * HSA contribution and match * Dependent care FSA match * Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year * Adventure accounts * Paid parental leave * 401(k) match * Personal and healthcare financial literacy programs * Ongoing education & tuition assistance * Gym and fitness reimbursement * Wellness program incentives Why work with HealthEquity Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page . HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy .

Our MissionOur mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.OverviewHealthEquity is passionate about providing solutions that allow American families to connect health and wealth for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars. We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and where are our purple culture drives a remarkable experience.How You Can Make a DifferenceHealthEquity is seeking a Communications Coordinator to join our dynamic Marketing team. The Communications Coordinator will thrive in their ability to create project schedules, support marketing team workflow, assign project-specific tasks, and handle logistics. This role reports to the Senior Manager of Customer Communications.What You’ll Be Doing * Thoughtfully prioritize, organize, and schedule requested marketing project work. * Distribute requested work appropriately to participating team members based on capacity, expertise, and deadlines. * Clearly and consistently communicate priorities, timelines, and project updates with collaborators. * Manage and measure communications team capacity, reassigning workload when necessary to meet deadlines. * Identify and navigate around roadblocks that may delay a project from on-time completion. * Enter project requests into Workfront (our task management and campaign delivery platform). * Create and share reporting on team workload, volume, trends, etc. * Partner with your leader to classify and prioritize communications-executed projects (i.e., size, audience, impact, assessed risk, or other classifications). * Identify and create efficiencies in current processes to improve workflows and scalability. * Develop short- and long-term solutions to implement “quick wins” and promote continuous improvement across project lifecycles. * Oversee communications team content library. * Write and review marketing communications as needed for accuracy and alignment with brand standards.      What You Will Need To Be Successful * Curious problem solver * Able to spot trends in incoming work and suggest solutions or improvements * Strategic thinker (looks at the big picture, not just the small tasks that make it up) * Able to imagine and create structure in unstructured situations * Quick learner * Critical thinker, comfortable reading and interpreting analytics and reporting * Collaborator (ability to understand and balance conflicting needs) * Excellent verbal and written communicator * Enthusiast about change * Skilled at working both autonomously and collaboratively * Experienced in marketing traffic management or similar position (1-2 years) * Workfron experience preferred * Building repeatable processes that scale      This is an hourly/non-exempt position: At this time we are unable to hire hourly roles within the following areas: Alaska, California, Hawaii, Nevada, New Jersey, New York, Oregon & Rhode Island.This is a remote position.Salary Range$23.80 to $30 / hourBenefits & PerksThe compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: * Medical, dental, and vision * HSA contribution and match * Dependent care FSA match * Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year * Adventure accounts * Paid parental leave * 401(k) match * Personal and healthcare financial literacy programs * Ongoing education & tuition assistance * Gym and fitness reimbursement * Wellness program incentives      Why work with HealthEquityWhy work with HealthEquityHealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more.You belong at HealthEquity!HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page .HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy .

Marketing Communications Coordinator - HealthEquity

United States

Marketing Communications Coordinator

You need a relevant degree, 5+ years in product marketing, strong communication and project management skills, expertise in financial services, and proficiency in collaboration tools.

You will manage go-to-market strategies, collaborate cross-functionally, create compelling product messaging, analyze customer feedback, and conduct competitive research to enhance product positioning.

Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference The Product Marketing Manager, is responsible for assuring both internal and external audiences fully understand what our products are, how they are used and what value and return on investment (ROI) they provide. This role is the glue that binds our product strategy to the tactics we need to drive enablement across our organization and achieve results. The Product Marketing Manager knows the objectives of our Product Development, Sales, and Service organizations. This role backs up strategic insights with market evidence and then uses that knowledge to drive the development of positioning and messaging that resonates with the market and empowers our marketing team and sales channels to be successful. This role is the product evangelist and will play a leading role in organizing product launches. Further, this role knows our competitors: what they do today and what they plan to do in the future. The Product Marketing Manager knows our buyers better than they know themselves, including how they make their buying decisions. This position reports to the Director of Product Marketing. This position works collaboratively with the Product, Sales, Relationship Management, Marketing, and Business Readiness teams in the development of client-facing GTM (Go to Market) assets. What You’ll Be Doing Product Go-to-Market Strategy, launches and business line goals * Foster strong relationships and communicate proactively with Product GM’s, Product Managers, Product Owners and Business Analysts to inform, create and activate product roadmaps for your product suite. * Develop, lead, and manage go-to-market strategy and drive launch plans for unique product initaitives to ensure that all requirements are met in a timely way. * Manage ongoing prioritization and completion of multiple GTM initiatives simultaneously. * Work cross-functionally with program and product managers to inform launch plans and enablement activities. * Support the creation of a variety of assets (narratives, experience decks, product definition documents, customer presentation decks, feature guides, and educational materials) associated with the GTM plan. * Collaborate with GTM Enablement Manager(s) and Sales Enablement team to deliver enablement effectively and in a timely, efficient manner. * Engage with Sales and Relationship management to assure cascade of product knowledge and gathering of customer feedback. * Participate in definition and measurement of GTM metrics with Product, Sales and Marketing partners. Product messaging (Storytelling) * Responsible for developing positioning, messaging, and competitive differentiation for your assigned product suite and initiatives. * Ability to translate product features into benefits that stick with customers and attract prospects. * Identify and incorporate indicators and data that substantiate reasons to believe in our products. * Create positioning and message briefs that drive content and marketing asset development. * Collaborate with content teams to ensure that marketing collateral and decks have appropriate, optimized, differentiating messaging regarding our products. * Define the product consumer (client, members, partners, brokers, etc.) persona and customer journey for your products and initiatives. * Stay up to date by conducting and/or participating in voice of the customer (VoC) interviews, focus groups, surveys, and other research to convert feedback into actionable insights that can be shared with Product Management, Marketing, various relationship manager groups. * Assist as a client-facing subject matter expert (as needed) along-side product and sales engineering for your assigned product suite. Market and competitive intelligence * Working collaboratively with Market Research, understand the competitive landscape and stay up to date on how competitors are positioning the products. * Provide competitive analysis that informs resources for external-facing groups, and appropriately positions HQY products to help sales win deals. * Stay up to date and share competitive intel, trends, member personas and voice of customer (VoC) not only with external facing groups, but also product management to help drive feature development and adoption. Ongoing Amplification * Work with Director of Product Marketing to determine and track product marketing pipeline. * Maintain GTM resources that gather, synthesize, and present summary of all product launches related to your product suite on an ongoing basis to expanded audiences (e.g., GTM Hub, Marketing stand ups, What’s New) * Review and update Sales collateral, Product roadmaps and other documents. * Work with Communications to provide thought leadership ideas and themes related to assigned products * Work with Sales & RM training counterparts to regularly inform enablement trainings regarding our products, and how we solve buyer and user challenges What You Will Need To Be Successful * Bachelor’s degree in Marketing, Communications, Business, or related field. * Knowledge of product marketing or a closely related field. * The ability and skill to manage, create and execute go to market strategy and plans as described as normally obtained through a minimum 5 years’ experience in a product marketing role with 2 years’ specific experience in a market-facing role (delivering presentation to customers and prospects, conducting competitor analysis and market research). * Comfortable with working remotely and/or in the office. * Strong written and verbal communication skills. * Strong project management skills * Demonstrable product marketing success in the financial services, card issuer, benefits administration, healthcare payments or a related industr * Understand marketing principals and experience with practical application of these principals * Positioning and messaging * Strategic and tactical planning * Leadership, collaboration and influence * Positioning and messaging * Product development methods (agile) * Research and analysis * Storytelling through effective writing and presenting * Project and time management * An attention to detail and eye for quality are critical to success, along with an ability to grasp and present our product's value proposition in a way that resonates and clearly articulates how we solve our buyers' problems. Ability to track performance and have the data to prove what's working and what isn't. * A strong customer service orientation is essential. * Demonstrated ability to adapt to the changing demands of business is a must * Proficiency with business and communications software (preferably Word, Excel, PowerPoint, common Windows operating systems, and Outlook) is required. Comfortable using collaboration tools such as Teams, Smartsheet, etc. ROI-tracking skills, able to prove what is or isn't working. This is a remote position. Salary Range $87500.00 To $135000.00 / year Benefits & Perks The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: * Medical, dental, and vision * HSA contribution and match * Dependent care FSA match * Uncapped paid time off * Adventure accounts * Paid parental leave * 401(k) match * Personal and healthcare financial literacy programs * Ongoing education & tuition assistance * Gym and fitness reimbursement * Wellness program incentives Why work with HealthEquity Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page . HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy .

Our MissionOur mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.OverviewHow you can make a differenceThe Product Marketing Manager, is responsible for assuring both internal and external audiences fully understand what our products are, how they are used and what value and return on investment (ROI) they provide. This role is the glue that binds our product strategy to the tactics we need to drive enablement across our organization and achieve results. The Product Marketing Manager knows the objectives of our Product Development, Sales, and Service organizations. This role backs up strategic insights with market evidence and then uses that knowledge to drive the development of positioning and messaging that resonates with the market and empowers our marketing team and sales channels to be successful. This role is the product evangelist and will play a leading role in organizing product launches. Further, this role knows our competitors: what they do today and what they plan to do in the future. The Product Marketing Manager knows our buyers better than they know themselves, including how they make their buying decisions. This position reports to the Director of Product Marketing. This position works collaboratively with the Product, Sales, Relationship Management, Marketing, and Business Readiness teams in the development of client-facing GTM (Go to Market) assets.What You’ll Be DoingProduct Go-to-Market Strategy, launches and business line goals * Foster strong relationships and communicate proactively with Product GM’s, Product Managers, Product Owners and Business Analysts to inform, create and activate product roadmaps for your product suite. * Develop, lead, and manage go-to-market strategy and drive launch plans for unique product initaitives to ensure that all requirements are met in a timely way. * Manage ongoing prioritization and completion of multiple GTM initiatives simultaneously. * Work cross-functionally with program and product managers to inform launch plans and enablement activities. * Support the creation of a variety of assets (narratives, experience decks, product definition documents, customer presentation decks, feature guides, and educational materials) associated with the GTM plan. * Collaborate with GTM Enablement Manager(s) and Sales Enablement team to deliver enablement effectively and in a timely, efficient manner. * Engage with Sales and Relationship management to assure cascade of product knowledge and gathering of customer feedback. * Participate in definition and measurement of GTM metrics with Product, Sales and Marketing partners.      Product messaging (Storytelling) * Responsible for developing positioning, messaging, and competitive differentiation for your assigned product suite and initiatives. * Ability to translate product features into benefits that stick with customers and attract prospects. * Identify and incorporate indicators and data that substantiate reasons to believe in our products. * Create positioning and message briefs that drive content and marketing asset development. * Collaborate with content teams to ensure that marketing collateral and decks have appropriate, optimized, differentiating messaging regarding our products. * Define the product consumer (client, members, partners, brokers, etc.) persona and customer journey for your products and initiatives. * Stay up to date by conducting and/or participating in voice of the customer (VoC) interviews, focus groups, surveys, and other research to convert feedback into actionable insights that can be shared with Product Management, Marketing, various relationship manager groups. * Assist as a client-facing subject matter expert (as needed) along-side product and sales engineering for your assigned product suite.      Market and competitive intelligence * Working collaboratively with Market Research, understand the competitive landscape and stay up to date on how competitors are positioning the products. * Provide competitive analysis that informs resources for external-facing groups, and appropriately positions HQY products to help sales win deals. * Stay up to date and share competitive intel, trends, member personas and voice of customer (VoC) not only with external facing groups, but also product management to help drive feature development and adoption.      Ongoing Amplification * Work with Director of Product Marketing to determine and track product marketing pipeline. * Maintain GTM resources that gather, synthesize, and present summary of all product launches related to your product suite on an ongoing basis to expanded audiences (e.g., GTM Hub, Marketing stand ups, What’s New) * Review and update Sales collateral, Product roadmaps and other documents. * Work with Communications to provide thought leadership ideas and themes related to assigned products * Work with Sales & RM training counterparts to regularly inform enablement trainings regarding our products, and how we solve buyer and user challenges      What You Will Need To Be Successful * Bachelor’s degree in Marketing, Communications, Business, or related field. * Knowledge of product marketing or a closely related field. * The ability and skill to manage, create and execute go to market strategy and plans as described as normally obtained through a minimum 5 years’ experience in a product marketing role with 2 years’ specific experience in a market-facing role (delivering presentation to customers and prospects, conducting competitor analysis and market research). * Comfortable with working remotely and/or in the office. * Strong written and verbal communication skills. * Strong project management skills * Demonstrable product marketing success in the financial services, card issuer, benefits administration, healthcare payments or a related industr * Understand marketing principals and experience with practical application of these principals * Positioning and messaging * Strategic and tactical planning * Leadership, collaboration and influence * Positioning and messaging * Product development methods (agile) * Research and analysis * Storytelling through effective writing and presenting * Project and time management * An attention to detail and eye for quality are critical to success, along with an ability to grasp and present our product's value proposition in a way that resonates and clearly articulates how we solve our buyers' problems. Ability to track performance and have the data to prove what's working and what isn't. * A strong customer service orientation is essential. * Demonstrated ability to adapt to the changing demands of business is a must * Proficiency with business and communications software (preferably Word, Excel, PowerPoint, common Windows operating systems, and Outlook) is required. Comfortable using collaboration tools such as Teams, Smartsheet, etc. ROI-tracking skills, able to prove what is or isn't working.      This is a remote position.Salary Range$87500.00 To $135000.00 / yearBenefits & PerksThe compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: * Medical, dental, and vision * HSA contribution and match * Dependent care FSA match * Uncapped paid time off * Adventure accounts * Paid parental leave * 401(k) match * Personal and healthcare financial literacy programs * Ongoing education & tuition assistance * Gym and fitness reimbursement * Wellness program incentives      Why work with HealthEquityWhy work with HealthEquityHealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more.You belong at HealthEquity!HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page .HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy .

Product Marketing Manager - HealthEquity

United Kingdom

Germany

United Arab Emirates

Canada

Portugal

Netherlands

Ireland

Philippines

Italy

Spain

India

France

South Africa

Australia

Switzerland

Product Marketing Manager

You need 15+ years in consumer engagement, expertise in martech and data, proven success in digital transformations, and strong skills in CRM, campaign development, and communication.

You will enhance member engagement, develop marketing strategies, manage partnerships, optimize programs, lead initiatives, and analyze performance while overseeing a team and reporting to leadership.

Product

Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference Reporting to the SVP & Chief Marketing Officer, the VP, Consumer Marketing will transform HealthEquity’s consumer engagement capabilities and vision by leading a singular, enterprise consumer strategy that leverages powerful data capabilities, a modernized tech stack and compelling, behavioral-based engagement tactics to drive enrollment into our services, increase utilization and improve member satisfaction. Leading a team of 15-25 marketers , including campaign strategists, engagement consultants, learning delivery and professional engagement services and will work closely with technology, product, security and data leaders to lead consumer outreach across the enterprise. What You’ll Be Doing Enrollment and Lifecycle Marketing * Transforming enrollment and lifecycle journeys to drive greater adoption and utilization of HealthEquity services * Creating acquisition strategies and programs to drive account adoption at an attractive cost of acquisition * Devising intelligent behavior-based marketing strategies across earned, paid and owned channels to support account usage and drive key member behaviors * Developing programmatic drip marketing and nurture campaigns for existing and prospective members * Optimizing revenue-generating programs to increase member lifetime value across HSA, FSA, Commuter and COBRA products * Developing, analyzing, sustaining and sharing test and learn methodologies across programs and member segments, with an eye toward continuous improvement * Sponsoring consumer-focused behavioral, user and market research in support of engagement strategy External C lient and P artner V alue C reation * Leading marketing efforts in a complex partner ecosystem, managing relationships with key partners to drive co-branded and collaborative marketing initiatives * Ensuring consumer engagement strategies support partnerships and exploring options to deliver co branded or white labled communications to increase adoption and improve utilization * Analyzing employers’ plan performance to identify and implement company-specific engagement tactics to improve adoption and utilization * Establishing a new professional services offering to drive revenue from proprietary engagement capabilities * Speaking at key client meetings, prospective/finalist meetings, events and conferences Consumer Engagement product management * Determining the appropriate framework for consumer outreach, including frequency, channel management, messaging hierarchy and working with technology partners to implement and maintain engagement guidelines * Developing processes for engagement-related roadmap items, including consumer martech, consumer-related Next Best Actions and consumer-facing Analyzer roadmap, and providing input into required Data Cloud, CDP and Data Bricks capabilities * Operating as the “central control tower” for all proactive consumer engagement outreach, across all channels and departments including product, technology, digital, marketing and service * Developing and implementing a reporting and attribution methodology to guide consumer engagement efforts across Marketing, Product, Technology, Service and other organizations Team and cross functional leadership * Working cross functionally to co-develop shared roadmaps and goals that align with corporate priorities to achieve consumer objectives * Regularly updating the Senior Leadership Team (SLT), Executive Leadership Team (XLT) and occasionally the Board of Directors on progress, results and resourcing needs * Contributing to a positive, inclusive environment in accordance with HealthEquity leadership competencies * Establishe s a departmental vision and key objectives , secures and allocates resources in alignment with enterprise objectives, cascades goals throughout their team and across the organization * Manages and carries out the personnel actions for direct reports, including but not limited to hiring and scheduling; training and evaluating; coaching and managing performance; making salary, merit, or other compensation recommendations for team of direct reports; and making recommendations and/or taking corrective or disciplinary action as appropriate. What You Will Need To Be Successful * Bachelor’s degree in any discipline or equivalent years of military service * 15+ years consumer engagement leadership experience in a product or marketing capacity * 10+ years’ experience running a communications platform, including marketing technology (martech) and data roadmaps preferably using advanced modeling and/or AI capabilities * Successfully led a digital consumer transformation within enrollment and lifecycle marketing * Strong understanding of enrollment, customer lifecycle marketing, CRM and consumer segmentation, with particular emphasis on data-driven, behavioral-based journeys * Successful track record of acquiring new clients at an attractive cost across paid, earned and owned channels * Experience developing multichannel personal journey campaigns, content marketing programs and other programmatic efforts to drive engagement and behavioral change * Comfort establishing KPIs, managing to performance targets and sourcing and extracting insights from data * Proven ability to lead a central communication platform with cross functional constituents * Experience leading a professional services offering preferred * Strong decision making, executive influence and powerful negotiation skills * Exceptional verbal, written, interpersonal and executive communication skills * Comfort speaking to Marketing tools such as Salesforce Marketing Cloud (SMC), Data Cloud, Data Bricks and proficient in Microsoft products such as Outlook, Powerpoint, Excel and Teams * Up to 30% tra vel to attend training , conferences, internal meeting s or client events may be required . This is a remote position. Salary Range $175500.00 To $232500.00 / year Benefits & Perks The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range in addition to a full range of benefits including: * Medical, dental, and vision * HSA contribution and match * Dependent care FSA match * Uncapped paid time off * Adventure accounts * Paid parental leave * 401(k) match * Personal and healthcare financial literacy programs * Ongoing education & tuition assistance * Gym and fitness reimbursement * Wellness program incentives Why work with HealthEquity Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page . HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy .

Our MissionOur mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.OverviewHow you can make a differenceReporting to the SVP & Chief Marketing Officer, the VP, Consumer Marketing will transform HealthEquity’s consumer engagement capabilities and vision by leading a singular, enterprise consumer strategy that leverages powerful data capabilities, a modernized tech stack and compelling, behavioral-based engagement tactics to drive enrollment into our services, increase utilization and improve member satisfaction. Leading a team of 15-25 marketers , including campaign strategists, engagement consultants, learning delivery and professional engagement services and will work closely with technology, product, security and data leaders to lead consumer outreach across the enterprise.What You’ll Be DoingEnrollment and Lifecycle Marketing * Transforming enrollment and lifecycle journeys to drive greater adoption and utilization of HealthEquity services * Creating acquisition strategies and programs to drive account adoption at an attractive cost of acquisition * Devising intelligent behavior-based marketing strategies across earned, paid and owned channels to support account usage and drive key member behaviors * Developing programmatic drip marketing and nurture campaigns for existing and prospective members * Optimizing revenue-generating programs to increase member lifetime value across HSA, FSA, Commuter and COBRA products * Developing, analyzing, sustaining and sharing test and learn methodologies across programs and member segments, with an eye toward continuous improvement * Sponsoring consumer-focused behavioral, user and market research in support of engagement strategy      External C lient and P artner V alue C reation * Leading marketing efforts in a complex partner ecosystem, managing relationships with key partners to drive co-branded and collaborative marketing initiatives * Ensuring consumer engagement strategies support partnerships and exploring options to deliver co branded or white labled communications to increase adoption and improve utilization * Analyzing employers’ plan performance to identify and implement company-specific engagement tactics to improve adoption and utilization * Establishing a new professional services offering to drive revenue from proprietary engagement capabilities * Speaking at key client meetings, prospective/finalist meetings, events and conferences      Consumer Engagement product management * Determining the appropriate framework for consumer outreach, including frequency, channel management, messaging hierarchy and working with technology partners to implement and maintain engagement guidelines * Developing processes for engagement-related roadmap items, including consumer martech, consumer-related Next Best Actions and consumer-facing Analyzer roadmap, and providing input into required Data Cloud, CDP and Data Bricks capabilities * Operating as the “central control tower” for all proactive consumer engagement outreach, across all channels and departments including product, technology, digital, marketing and service * Developing and implementing a reporting and attribution methodology to guide consumer engagement efforts across Marketing, Product, Technology, Service and other organizations      Team and cross functional leadership * Working cross functionally to co-develop shared roadmaps and goals that align with corporate priorities to achieve consumer objectives * Regularly updating the Senior Leadership Team (SLT), Executive Leadership Team (XLT) and occasionally the Board of Directors on progress, results and resourcing needs * Contributing to a positive, inclusive environment in accordance with HealthEquity leadership competencies * Establishe s a departmental vision and key objectives , secures and allocates resources in alignment with enterprise objectives, cascades goals throughout their team and across the organization * Manages and carries out the personnel actions for direct reports, including but not limited to hiring and scheduling; training and evaluating; coaching and managing performance; making salary, merit, or other compensation recommendations for team of direct reports; and making recommendations and/or taking corrective or disciplinary action as appropriate.      What You Will Need To Be Successful * Bachelor’s degree in any discipline or equivalent years of military service * 15+ years consumer engagement leadership experience in a product or marketing capacity * 10+ years’ experience running a communications platform, including marketing technology (martech) and data roadmaps preferably using advanced modeling and/or AI capabilities * Successfully led a digital consumer transformation within enrollment and lifecycle marketing * Strong understanding of enrollment, customer lifecycle marketing, CRM and consumer segmentation, with particular emphasis on data-driven, behavioral-based journeys * Successful track record of acquiring new clients at an attractive cost across paid, earned and owned channels * Experience developing multichannel personal journey campaigns, content marketing programs and other programmatic efforts to drive engagement and behavioral change * Comfort establishing KPIs, managing to performance targets and sourcing and extracting insights from data * Proven ability to lead a central communication platform with cross functional constituents * Experience leading a professional services offering preferred * Strong decision making, executive influence and powerful negotiation skills * Exceptional verbal, written, interpersonal and executive communication skills * Comfort speaking to Marketing tools such as Salesforce Marketing Cloud (SMC), Data Cloud, Data Bricks and proficient in Microsoft products such as Outlook, Powerpoint, Excel and Teams * Up to 30% tra vel to attend training , conferences, internal meeting s or client events may be required .      This is a remote position.Salary Range$175500.00 To $232500.00 / yearBenefits & PerksThe compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range in addition to a full range of benefits including: * Medical, dental, and vision * HSA contribution and match * Dependent care FSA match * Uncapped paid time off * Adventure accounts * Paid parental leave * 401(k) match * Personal and healthcare financial literacy programs * Ongoing education & tuition assistance * Gym and fitness reimbursement * Wellness program incentives      Why work with HealthEquityWhy work with HealthEquityHealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more.You belong at HealthEquity!HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page .HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy .

VP Consumer Marketing - HealthEquity

VP Consumer Marketing

You need 10+ years in high-volume claims processing, strong leadership and communication skills, process improvement experience, and expertise in resolving complex issues. HR or financial services background preferred.

You will ensure exceptional service, improve efficiency, manage claims processes, set goals, oversee budgets, handle HR activities, and maintain industry knowledge through ongoing training.

People, HR & Administration

Healthcare

Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference We are looking for experienced leader with passion for driving process improvements and strengthening relationships within the team and company. With high level direction set by business unit and organizational senior leadership, this position is responsible for the overall strategic direction and daily operational functions for Claims Operations. This includes planning, developing and directing all aspects of the organization’s claim programs as well as the establishment, implementation and maintenance of service standards. Ensures that claim handling expectations and service levels are met for multiple, geographically diverse centers. What You’ll Be Doing * Remarkable ‘purple’ service to internal and external customers, embracing the feedback provided as a basis for evaluating quality and determining opportunities for investment to maintain and enhance customer loyalty. * Continuous, sustainable efficiency improvement through investments in customer self-service, automation, process engineering, strategic in/outsourcing and other strategies. * Provides direction to Claim Operations management team, establishing major functional roles, courses of action and tactical programs that are aligned with strategic long-term division objectives and directly related to the core values of the business. Provides leadership in the definition and establishment of standards, internal control mechanisms, key performance measures and standard operating procedures across multiple platforms. Represents and communicates this approach to management and staff. * Directs and oversees the initial and ongoing evaluation of customer needs and establishment of processes and procedures related to daily Claims Service Administration. Ensures overall customer satisfaction by supporting and/or promoting continuous improvement of account management, administrative processes, client set-up, ongoing administration, and claims services. This includes providing support to the sales team in client presentations, site visits, proposals and projects. * Sets tactical and long-term goals for each team, aligning objectives with targets established by the division’s executive leadership team. Develops metrics related to key business drivers to measure performance and then monitors, assesses and evaluates performance. Takes action to change the course of direction, including recommending and/or approving changes in plans. Reports progress and performance to leadership as appropriate and provides feedback to team members on results. * Regularly reviews the progress and quality level of service operations. Ensures that questions are addressed, decisions have been acted upon and problems have been resolved. Directs meetings where necessary toaddress escalated issues and resolve problems. * Handles and oversees administrative matters concerning the service organization, including preparing and submitting assigned claims budgets for approval. This position is also responsible for monitoring and controlling budget performance and taking action to implement cost saving strategies where available. * Determines areas of cost reduction and program improvement where appropriate and modifies strategies, organization of resources and business plans where necessary. This position has full cost center accountability and specific responsibility for margin targets as assigned. * Initiates and approves human resource planning, selection and resource allocation activities that support the Claims teams’ productivity and effectiveness. This includes ongoing responsibility for personnel actions, including hiring and scheduling employees; training and evaluating employees; coaching, counseling and managing performance; and making salary, merit or other pay increase recommendations. Makes recommendations and/or takes corrective action to manage performance as appropriate. * Maintains a level of currency in claims operations as well as the HR services industry by participating with and maintaining memberships with professional work groups; attending trainings, seminars, and other business-related conferences; and interfacing with peers. What You Will Need To Be Successful * The ability to effectively plan, develop, and direct all aspects of a claims and transaction processing business as normally obtained through at least 10 years’ experience in a high-volume claims processing environment at a manager level or greater. * A proven track record for service excellence, process improvements, integrity and ethics. * Excellent negotiation, leadership, communication, presentation and interpersonal skills are required to perform the functions as described. Incumbents must have the ability to navigate political arenas with ease as well as persuade and negotiate with others while projecting a professional image. * A demonstrated ability to resolve complex process/systems issues through the identification and analysis of problems from root cause to strategy development and execution is necessary. Incumbents must have the ability to implement and manage comprehensive policies, programs and initiatives as described. * A strong attention to detail and the ability to remain highly organized, professional and focused is essential. Excellent planning, time management, decision-making and organizational skills are required. Incumbents must be able to employ good analytical skills to develop and implement actionable work plans to meet organizational needs. * Experience in the HR service, financial services or similar industries is preferred. This is a remote position. Salary Range $100,000 To $129,500.00 / year Benefits & Perks The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range in addition to a full range of benefits including: * Medical, dental, and vision * HSA contribution and match * Dependent care FSA match * Uncapped paid time off * Adventure accounts * Paid parental leave * 401(k) match * Personal and healthcare financial literacy programs * Ongoing education & tuition assistance * Gym and fitness reimbursement * Wellness program incentives Come be your authentic self Why work for HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more. Come be your authentic self HealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page . HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy .

Our MissionOur mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.OverviewHow you can make a differenceWe are looking for experienced leader with passion for driving process improvements and strengthening relationships within the team and company. With high level direction set by business unit and organizational senior leadership, this position is responsible for the overall strategic direction and daily operational functions for Claims Operations. This includes planning, developing and directing all aspects of the organization’s claim programs as well as the establishment, implementation and maintenance of service standards. Ensures that claim handling expectations and service levels are met for multiple, geographically diverse centers.What You’ll Be Doing * Remarkable ‘purple’ service to internal and external customers, embracing the feedback provided as a basis for evaluating quality and determining opportunities for investment to maintain and enhance customer loyalty. * Continuous, sustainable efficiency improvement through investments in customer self-service, automation, process engineering, strategic in/outsourcing and other strategies. * Provides direction to Claim Operations management team, establishing major functional roles, courses of action and tactical programs that are aligned with strategic long-term division objectives and directly related to the core values of the business. Provides leadership in the definition and establishment of standards, internal control mechanisms, key performance measures and standard operating procedures across multiple platforms. Represents and communicates this approach to management and staff. * Directs and oversees the initial and ongoing evaluation of customer needs and establishment of processes and procedures related to daily Claims Service Administration. Ensures overall customer satisfaction by supporting and/or promoting continuous improvement of account management, administrative processes, client set-up, ongoing administration, and claims services. This includes providing support to the sales team in client presentations, site visits, proposals and projects. * Sets tactical and long-term goals for each team, aligning objectives with targets established by the division’s executive leadership team. Develops metrics related to key business drivers to measure performance and then monitors, assesses and evaluates performance. Takes action to change the course of direction, including recommending and/or approving changes in plans. Reports progress and performance to leadership as appropriate and provides feedback to team members on results. * Regularly reviews the progress and quality level of service operations. Ensures that questions are addressed, decisions have been acted upon and problems have been resolved. Directs meetings where necessary toaddress escalated issues and resolve problems. * Handles and oversees administrative matters concerning the service organization, including preparing and submitting assigned claims budgets for approval. This position is also responsible for monitoring and controlling budget performance and taking action to implement cost saving strategies where available. * Determines areas of cost reduction and program improvement where appropriate and modifies strategies, organization of resources and business plans where necessary. This position has full cost center accountability and specific responsibility for margin targets as assigned. * Initiates and approves human resource planning, selection and resource allocation activities that support the Claims teams’ productivity and effectiveness. This includes ongoing responsibility for personnel actions, including hiring and scheduling employees; training and evaluating employees; coaching, counseling and managing performance; and making salary, merit or other pay increase recommendations. Makes recommendations and/or takes corrective action to manage performance as appropriate. * Maintains a level of currency in claims operations as well as the HR services industry by participating with and maintaining memberships with professional work groups; attending trainings, seminars, and other business-related conferences; and interfacing with peers.      What You Will Need To Be Successful * The ability to effectively plan, develop, and direct all aspects of a claims and transaction processing business as normally obtained through at least 10 years’ experience in a high-volume claims processing environment at a manager level or greater. * A proven track record for service excellence, process improvements, integrity and ethics. * Excellent negotiation, leadership, communication, presentation and interpersonal skills are required to perform the functions as described. Incumbents must have the ability to navigate political arenas with ease as well as persuade and negotiate with others while projecting a professional image. * A demonstrated ability to resolve complex process/systems issues through the identification and analysis of problems from root cause to strategy development and execution is necessary. Incumbents must have the ability to implement and manage comprehensive policies, programs and initiatives as described. * A strong attention to detail and the ability to remain highly organized, professional and focused is essential. Excellent planning, time management, decision-making and organizational skills are required. Incumbents must be able to employ good analytical skills to develop and implement actionable work plans to meet organizational needs. * Experience in the HR service, financial services or similar industries is preferred.      This is a remote position.Salary Range$100,000 To $129,500.00 / yearBenefits & PerksThe compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range in addition to a full range of benefits including: * Medical, dental, and vision * HSA contribution and match * Dependent care FSA match * Uncapped paid time off * Adventure accounts * Paid parental leave * 401(k) match * Personal and healthcare financial literacy programs * Ongoing education & tuition assistance * Gym and fitness reimbursement * Wellness program incentives      Come be your authentic selfWhy work for HealthEquityHealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more.Come be your authentic selfHealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page .HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy .

Dir Claims Operations - HealthEquity

Dir Claims Operations

You must complete training on tax-advantaged accounts, work well in teams, support customer success, be a self-starter, and have claims processing experience (preferred, not required).

You will review and verify employee benefits claims, enter data accurately, process paperwork, and ensure confidentiality of sensitive information while following standard procedures.

Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference With direct supervision, this position receives, reviews and processes routine employee benefits claims cases through the utilization of Company systems to ensure the handling of claims in an accurate and timely manner. What you’ll be doing * Successfully completes training to become knowledgeable in tax-advantaged spending and saving accounts and programs that include but are not limited to flexible spending accounts, dependent care, tuition assistance, adoption reimbursement, transit and parking programs, tuition assistance, COBRA, and health spending accounts. * Receives, reviews, and verifies employee benefits claims including but not limited to flexible spending accounts, commuter claims, dependent care, tuition assistance, etc., following standard operating procedures. * Using skill to distinguish, determine and categorize claims information involved, enters claims case data into the system by selecting the appropriate options from drop-down lists, checkboxes, and other available data classification options. * Upon adjudication of the claim, finalizes and processes claims paperwork following standard operating processes. * Takes measures to ensure that sensitive information remains confidential following and adhering to department policies, processes, and procedures. What you will need to be successful * Successfully completes training to become knowledgeable in tax-advantaged spending and saving accounts and programs that include but are not limited to flexible spending accounts, dependent care, and health reimbursement accounts. * May participate in additional/advanced training. * Ability to work as a great teammate as well as an individual contributor. * A willingness to go above and beyond to support the team’s success for both our internal and external customers. * Ability to be a self-starter and acquire the necessary expertise, knowledge, and information to effectively solve claims issues. * Claims processing experience is preferred but not required. This is a remote position. Salary Range $15.38 To $18.25 / hour Benefits & Perks The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: * Medical, dental, and vision * HSA contribution and match * Dependent care FSA match * Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year * Adventure accounts * Paid parental leave * 401(k) match * Personal and healthcare financial literacy programs * Ongoing education & tuition assistance * Gym and fitness reimbursement * Wellness program incentives Come be your authentic self Why work for HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more. Come be your authentic self HealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page . HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy .

Our MissionOur mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.OverviewHow you can make a differenceWith direct supervision, this position receives, reviews and processes routine employee benefits claims cases through the utilization of Company systems to ensure the handling of claims in an accurate and timely manner.What you’ll be doing * Successfully completes training to become knowledgeable in tax-advantaged spending and saving accounts and programs that include but are not limited to flexible spending accounts, dependent care, tuition assistance, adoption reimbursement, transit and parking programs, tuition assistance, COBRA, and health spending accounts. * Receives, reviews, and verifies employee benefits claims including but not limited to flexible spending accounts, commuter claims, dependent care, tuition assistance, etc., following standard operating procedures. * Using skill to distinguish, determine and categorize claims information involved, enters claims case data into the system by selecting the appropriate options from drop-down lists, checkboxes, and other available data classification options. * Upon adjudication of the claim, finalizes and processes claims paperwork following standard operating processes. * Takes measures to ensure that sensitive information remains confidential following and adhering to department policies, processes, and procedures.      What you will need to be successful * Successfully completes training to become knowledgeable in tax-advantaged spending and saving accounts and programs that include but are not limited to flexible spending accounts, dependent care, and health reimbursement accounts. * May participate in additional/advanced training. * Ability to work as a great teammate as well as an individual contributor. * A willingness to go above and beyond to support the team’s success for both our internal and external customers. * Ability to be a self-starter and acquire the necessary expertise, knowledge, and information to effectively solve claims issues. * Claims processing experience is preferred but not required.      This is a remote position.Salary Range$15.38 To $18.25 / hourBenefits & PerksThe compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including: * Medical, dental, and vision * HSA contribution and match * Dependent care FSA match * Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year * Adventure accounts * Paid parental leave * 401(k) match * Personal and healthcare financial literacy programs * Ongoing education & tuition assistance * Gym and fitness reimbursement * Wellness program incentives      Come be your authentic selfWhy work for HealthEquityHealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more.Come be your authentic selfHealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page .HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy .

HealthEquity

Mission

Harris Williams

PSP Investments

Somerset Bridge Group

InfraRed Capital Partners Ltd

Citizens

Capco

Fenergo

Openbank

Federal Reserve Bank of Atlanta

Fidelity International