FAQs
What is the location requirement for this position?
Candidates must live within 50 miles of designated PulsePoints locations, including Mason, OH, Norfolk, VA, Richmond, VA, Grand Prairie, TX, Houston, TX, Indianapolis, IN, Atlanta, GA, Miami, FL, or Tampa, FL.
What qualifications are required for the Claims Representative I role?
The position requires a high school diploma or equivalent, along with related experience or a combination of education and experience that provides an equivalent background.
What kind of training will I receive?
As a Claims Representative I, you will be responsible for completing the required basic training to perform your job functions effectively.
Will I work independently in this role?
No, you will work under direct supervision and rely on others for instruction, guidance, and direction, especially with non-basic issues.
What specific tasks will I be performing?
You will code and process claims forms for payment, ensuring all necessary information is provided, and will research and analyze claims issues.
Are there preferred skills that can enhance my application?
Yes, good oral and written communication skills, along with previous experience using PCs, database systems, and related software, such as word processing and spreadsheets, are strongly preferred.
What are the benefits offered by Elevance Health?
Elevance Health offers a range of market-competitive total rewards, including merit increases, paid holidays, Paid Time Off, incentive bonus programs, and various insurance and wellness benefits.
Is vaccination against COVID-19 required for this role?
Yes, new candidates in certain patient/member-facing roles are required to be vaccinated against COVID-19, unless an acceptable explanation is provided.
How does Elevance Health approach diversity in hiring?
Elevance Health is an Equal Employment Opportunity employer and considers all qualified applicants without regard to various protected statuses, ensuring a diverse and inclusive workplace.
What is the work environment like for this position?
Elevance Health operates in a hybrid workforce strategy, requiring associates to work onsite at least once per week, though specific expectations will be discussed during the hiring process.