FAQs
What are the primary responsibilities of a Claims Representative III (Health & Dental)?
The primary responsibilities include keying, processing, and/or adjusting health claims, responding to inquiries regarding benefits and claims, adjusting voids and reopens claims online, and potentially assisting with staff training.
What is the minimum education requirement for this position?
The minimum education requirement is a high school diploma, along with a minimum of 3 years of internal claims experience or an equivalent combination of education and experience.
Are there any preferred qualifications for this role?
Yes, preferred qualifications include experience with data analytics and the ability to conduct research.
Is this position location-specific?
Yes, candidates must be located within 50 miles of Norfolk, VA, Tampa, FL, Des Moines, IA, or Mason, OH.
Does Elevance Health require COVID-19 vaccination for this role?
Yes, Elevance Health requires all new candidates in certain patient/member-facing roles to be vaccinated against COVID-19, unless an acceptable explanation is provided for not being vaccinated.
Are there opportunities for professional growth within Elevance Health?
Yes, Elevance Health emphasizes creating a culture that fosters personal and professional growth for associates.
What benefits does Elevance Health offer to its employees?
Elevance Health offers a range of market-competitive total rewards, including medical, dental, and vision benefits, 401(k) with a match, stock purchase plans, paid time off, incentive bonus programs, and wellness programs.
Will I have contact with customers or clients in this role?
Yes, the Claims Representative III may have customer/client contact.
Is training provided for new staff in this role?
Yes, the Claims Representative III may assist with the training of new staff.
What is the work environment like?
The role operates in a hybrid workforce strategy, requiring associates to work at an Elevance Health location at least once a week, with specific requirements discussed during the hiring process.