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Client Administrator - Power & Infrastructure

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Lockton Companies

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Dubai

AI generated summary

  • You should have a basic understanding of insurance broking, manage client relationships responsibly, exceed expectations, add value, and communicate clearly and concisely.
  • You will manage premium reports, liaise with broking teams, track endorsements, oversee invoices, monitor payments, prepare management reports, and handle various ad-hoc administrative tasks.

Requirements

  • A basic understanding of insurance broking is preferred but not essential
  • Takes personal responsibility for managing internal and external client relationships
  • Takes pride in and accountability for understanding and exceeding client expectations
  • Focuses on adding value
  • Delivers what the client expects, knows what they desire, and impresses them by delivering the unexpected
  • Written and verbal communication is clear and concise.

Responsibilities

  • Maintaining the Outstanding Premium Summary Report for ACWA and Masdar on a monthly basis
  • Follow up with the various broking teams to check any new policy or endorsements have been processed correctly
  • Update the Outstanding Premium Summary Report to maintain an accurate record of premiums due
  • Proactively following up with respective SPV’s to ensure timely settlement of the outstanding premiums
  • Managing the Policy Information Report for ACWA on a monthly basis, including updates on new policies, renewals, additions and amendments
  • Liaising with broking teams to follow up on pending TRC’s, ensuring all documentation is processed promptly
  • Coordinating with broking teams to track and resolve pending endorsements/slips
  • Monitoring active NOC’s received by the finance team and ensuring they are forwarded to the respective account handlers for further action
  • Overseeing the monthly Ageing Report and providing detailed comments to the finance team with regards to the outstanding payment
  • Working with the broking teams to raise invoices in a timely manner
  • Sending invoices out to the client and tracking payments
  • Preparing the monthly management meeting report, highlighting key performance metrics and insights
  • Drafting and issuing Notices of Assignment to the cedants
  • Drafting and issuing Acknowledgement of Assignment to the reinsurers
  • Drafting insurance and claims manual
  • Handling various ‘ad-hoc’ tasks such as updating renewal trackers, preparing accrual and revenue reports and assisting the team with client onboarding into the system

FAQs

What is the job title for this position?

The job title is Client Administrator - Power & Infrastructure.

Where is this job located?

This job is located in Dubai.

What type of employment schedule is offered?

The position offers a Full Time Permanent employment schedule.

What is the work environment like for this role?

The work environment is hybrid, allowing for both remote and in-office work.

What are the main responsibilities of the Client Administrator?

The main responsibilities include maintaining various reports, liaising with broking teams, coordinating with finance, drafting notices, and supporting the Client Managers with administrative tasks.

Is prior experience in insurance broking required for this position?

A basic understanding of insurance broking is preferred but not essential.

What qualities does Lockton look for in a candidate for this role?

Lockton looks for candidates who are responsible, detail-oriented, and take pride in exceeding client expectations while focusing on adding value.

How does Lockton support diversity and inclusion?

Lockton is committed to an inclusive and diverse culture where individuals are treated with respect and dignity, recognizing that diverse backgrounds and experiences are vital to success.

What benefits does Lockton offer to its employees?

Lockton offers industry-leading health insurance and additional options to support overall health and wellbeing.

Are there opportunities for career advancement within Lockton?

Yes, Lockton provides opportunities for growth and a rewarding career path tailored to individual needs.

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Lockton Companies

Finance
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

What makes Lockton stand apart is also what makes us better: independence. Lockton's private ownership empowers its 10,750+ Associates doing business in over 140+ countries to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, Lockton delivers the deep understanding needed to accomplish remarkable results.