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Client Services Coordinator

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Avison Young

1mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Real Estate & Property

AI generated summary

  • You need 3+ years in real estate, advanced MS Office skills, preferred Adobe Suite knowledge, strong communication, attention to detail, ability to multitask, and a positive, team-oriented attitude.
  • You will manage legal documents, update property listings, coordinate with agents, prepare marketing materials, conduct research, and support administrative tasks for client services.

Requirements

  • Minimum 3 years of real estate experience
  • Advanced knowledge and efficient use of business suite computer programs including Word, Excel, PowerPoint, Outlook
  • Adobe Creative Suite (InDesign, PhotoShop, Illustrator, and Acrobat) experience is preferred
  • Possess characteristic traits of independent thinking, self-starting initiative while working well in a team-oriented environment
  • Must be able to handle flexibility in task management while having a keen eye for detail
  • Ability to read, analyze, interpret and create general business documentation
  • Ability to write reports, business correspondence and format presentations
  • Excellent and effective verbal and written communication skills
  • Excellent proofreading and editing skills
  • Ability to multi-task, utilize effective time management skills, and be able to recognize and respond to time sensitive issues and tasks
  • Ability to work efficiently under pressure with multiple timelines and with limited direction/ supervision
  • Ability to maintain discretion regarding personnel and industry-related matters
  • Attitude - positive, always seeking to better our team, reaching out to bring value

Responsibilities

  • Preparation, control, and maintenance of legal documents (letters of intent, offers, proposals, commission agreements, listing agreements, amendments, waivers, extensions, and Multiple Listing Services agreements) throughout the deal and due diligence process
  • Maintain and review property listings and manage expiry dates and prepare required documentation
  • Maintain records of correspondence for property listings with agents and update client reporting as required
  • Work closely with agents on various initiatives and special projects
  • Coordinate deal processing with agents and Accounting Department
  • Schedule meetings, appointments, property tours and travel plans
  • Proofread copy for spelling, grammar and layout. Make appropriate changes and ensure the accuracy and clarity of the final copy
  • Provide administrative support for internal and external correspondence including file management, scanning, photocopying, organizing and distributing marketing materials
  • Organize, create, prepare and produce client specific packages, presentations, and proposals
  • Assist with preparation, coordination and assembly of marketing materials for property listings, including brochures, email communications, invitations, signage, and announcements, while maintaining the Avison Young brand throughout all projects
  • Update listings on Avison Young website and other locations as advised
  • Conduct market information research through various sources including CRM and third-party databases such as MLS, Altus, CoStar etc.
  • Prepare property availability surveys and other applicable research and marketing collateral relevant
  • Update CRM database with current market and client information

FAQs

What is the job title for this position?

The job title for this position is Client Services Coordinator.

Where is the Client Services Coordinator position located?

This position is located in our Cambridge office.

Who will the Client Services Coordinator report to?

The Client Services Coordinator will report to the Managing Director and Senior Operations Manager.

What are the primary responsibilities of the Client Services Coordinator?

The primary responsibilities include providing sales, marketing, and research support, general office administration, preparing legal documents, coordinating promotional materials, and conducting market research.

What qualifications are required for this role?

A minimum of three years of real estate experience and/or a diploma/degree relevant to real estate are required.

Is experience with Adobe Creative Suite necessary for this job?

While advanced knowledge of business suite computer programs is required, experience with Adobe Creative Suite (InDesign, PhotoShop, Illustrator, and Acrobat) is preferred.

What skills are essential for success in this position?

Essential skills include strong communication abilities, attention to detail, time management, proficiency in Microsoft Office, and the ability to work under pressure.

Are there opportunities for professional growth in this role?

Yes, the organization values personal and professional growth, promoting advancement in your career.

Does Avison Young have an equal opportunity policy?

Yes, Avison Young practices as an equal opportunity employer and is committed to a diverse workforce.

Can accommodations be made for candidates with disabilities during the recruitment process?

Yes, Avison Young welcomes applications from people with disabilities and makes accommodations available upon request during the recruitment process.

What kind of culture does Avison Young promote?

Avison Young promotes a strong company culture with an emphasis on collaboration, wellness, and a supportive work environment.

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Avison Young

Insight driven by collective global intelligence that delivers value & competitive advantage in commercial real estate

Real Estate
Industry
1001-5000
Employees

Mission & Purpose

Avison Young creates real economic, social and environmental value as a global real estate advisor, powered by people. At Avison Young, we are a unique engine of collective intelligence who believe in the positive impact commercial real estate can make in people’s lives. Our teams are built to be nimble, embrace curiosity, foster creativity, and promote agile thinking to achieve greater collective success. Our people bring this perspective to every client relationship, every transaction and every interaction with each other. What could we do in collaboration with you?