FAQs
What are the working hours for the Clinical Administrative Coordinator position?
The position is full-time (40 hours/week) from Monday to Friday, during normal business hours of 8:00 AM to 5:00 PM.
Where is the office located?
The office is located at 1621 W 1ST ST, Sanford, FL 32771.
Is training provided for this position?
Yes, we offer 4 weeks of on-the-job training aligned with your schedule.
What are the primary responsibilities of this role?
The primary responsibilities include managing administrative intake of members, coordinating with hospitals and clinics, processing referrals and prior authorizations, assisting clinical staff with document setup, and handling inquiries from members and providers.
What are the required qualifications for the position?
Required qualifications include a High School Diploma/GED, being 18 years of age or older, 2+ years of customer service experience, proficiency in Microsoft Word, Excel, and Outlook, healthcare industry experience, and experience in a hospital or medical clinic setting.
Are there any preferred qualifications for the position?
Yes, preferred qualifications include a clerical or administrative support background, knowledge of ICD-10 and CPT codes, and experience working in a call center.
Is there an opportunity for career development within the organization?
Yes, there are comprehensive benefits and career development opportunities available to employees.
Will I need to work overtime occasionally?
Yes, it may be necessary to work occasional overtime depending on business needs.
What is the company’s stance on diversity and inclusion?
UnitedHealth Group is committed to diversity and inclusion, believing that everyone deserves the opportunity to live their healthiest life, regardless of race, gender, sexuality, or background.
Is there a drug test requirement for employment?
Yes, candidates are required to pass a drug test before beginning employment.