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Clinical Education Consultant, RN - Remote

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Optum

2mo ago

  • Job
    Full-time
    Senior Level
  • Healthcare
    Education & Teaching
  • Eden Prairie
    Remote

AI generated summary

  • You must be a licensed RN with 5+ years in adult education, skilled in content creation software, advanced in Microsoft Office, and able to travel up to 25%.
  • You will assess training needs, design and deliver solutions, evaluate effectiveness, support leadership, and enhance learning processes to improve business performance and training outcomes.

Requirements

  • Required Qualifications
  • Registered Nurse, unrestricted license (current)
  • 5+ years of experience in (Hospital or University) Adult Education content design, delivery, and outcomes measurement
  • Experience with Content Creation programs/software, Storyline or similar, with ability to manage, upload and assign courses as well as run reports
  • Advanced Microsoft Office expertise
  • Ability to travel up to 25%
  • Preferred Qualifications
  • Experience in hospital management and/or clinical transformation consulting engagements
  • Foundational understanding of inpatient case management, including care transformation and care variation
  • Foundational understanding of health systems / provider organizations
  • Proven solid analytical and critical thinking skills with the ability to solve complex problems and communicate findings
  • Demonstrated excellent time management, organizational, and prioritization skills
  • Demonstrated ability to communicate ideas clearly and concisely with all levels of an Organization
  • Demonstrated ability to take initiative and work independently in a fast-paced environment
  • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

  • Identify training solutions to address business needs/performance gaps, where appropriate
  • Evaluate learner readiness to tailor planning of training solutions
  • Translate business needs into training/development needs
  • Identify/select appropriate training methodologies and communicate to stakeholders (e.g., leadership, training staff, business partners), in order to drive adoption
  • Leverage all relevant training/development approaches (e.g., learning from experience, learning from others, learning from education)
  • Maintain knowledge of current and planned technology capabilities in the business
  • Maintain awareness of a variety of training delivery modes (Instructor-Led, Computer-Based, blended, webinar)
  • Maintain knowledge of new/emerging learning techniques/technologies (e.g., video conferencing, video streaming, social media, mobile, gaming)
  • Contribute ideas to influence the adoption of technology solutions that enhance training outcomes in the business
  • Share best training practices with applicable stakeholders across the business
  • Leverage appropriate resources to drive the design, development and delivery of training solutions (Instructional Design Clearinghouse, vendor resources, internal training teams, SMEs)
  • Drive marketing and communication of available training solutions (e.g., web sites, newsletters, emails, events) to increase participation
  • Develop overall training plans/calendars to communicate and manage training activities/resources
  • Identify and address implementation obstacles/issues as they arise (e.g., scope changes, resource availability, competing priorities, leadership support, low participation)
  • Provide facilitation/support to leadership teams in order to drive achievement of their business goals (e.g., strategic planning, goal identification, change management)
  • Recommend enhancements to our learning processes and systems (e.g., needs assessment process, intake process, online tools)
  • Lead instructional designers to ensure that designs meet requirements (e.g., business needs, design quality, cost effectiveness, learning objectives)
  • Identify and implement practices to measure training impact and help leaders ensure that training is applied on the job (e.g., Metrics That Matter, Level III evaluations, follow-up surveys, development actions, learner assessments)
  • Analyze training evaluation data to measure training effectiveness and linkage to job performance (e.g., Metrics That Matter, informal feedback from participants/trainers, client satisfaction scores, Net Promoter Scores)
  • Monitor/analyze training metrics/data/trends, and communicate areas needing attention to applicable stakeholders (e.g., trainers, designers, leaders, Human Capital, external training clients)

FAQs

Do we support remote work?

Yes, this position is fully remote and allows you to work from anywhere within the U.S.

What qualifications are needed for this role?

The required qualifications include an unrestricted RN license, 5+ years of experience in adult education content design and delivery, experience with content creation software, advanced Microsoft Office expertise, and the ability to travel up to 25%.

Are there specific preferred qualifications?

Yes, preferred qualifications include experience in hospital management, foundational understanding of inpatient case management, health systems, and provider organizations, as well as strong analytical, communication, time management, and organizational skills.

Is travel required for this position?

Yes, the role requires the ability to travel up to 25%.

What is the salary range for this position?

The salary range for this role is between $88,000 and $173,200 annually, depending on various factors such as local labor markets, education, and experience.

What benefits are offered with this position?

Benefits include a comprehensive package, incentive and recognition programs, equity stock purchase, and a 401k contribution, all subject to eligibility requirements.

How does this role contribute to health equity?

The role involves helping to improve health outcomes and advance health equity by driving improvements in performance and providing innovative solutions to control and reduce operating costs for hospitals and health systems.

What kind of training methodologies will I be involved with?

You will identify and select appropriate training methodologies, including Instructor-Led, Computer-Based, blended, and webinars, to address business needs and improve performance.

What is the company’s stance on diversity and inclusion?

UnitedHealth Group is committed to diversity and inclusion, believing that everyone deserves the opportunity to live their healthiest life regardless of race, gender, sexuality, age, or income.

What is the application deadline for this position?

The application will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected, and it may come down early due to the volume of applicants.

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Optum

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Optum is a health services and technology company that provides a wide range of solutions to improve healthcare delivery and outcomes. They offer services in healthcare management, data analytics, pharmacy benefit management, and technology solutions to healthcare providers, payers, employers, and government agencies. Optum's ultimate mission is to improve the health system's efficiency and effectiveness, creating a healthier world for everyone. Their purpose lies in collaborating with healthcare partners to address complex challenges, such as improving care coordination, reducing healthcare costs, and enhancing patient experiences. By leveraging data-driven insights and innovative technology, Optum aims to empower healthcare professionals and organisations to deliver high-quality, patient-centered care and drive positive healthcare outcomes for individuals and communities worldwide.

Culture & Values

  • Integrity

    Honour commitments. Never compromise ethics.

  • Compassion

    Walk in the shoes of people we serve and those with whom we work.

  • Relationships

    Build trust through collaboration.

  • Innovation

    Invent the future, learn from the past.

  • Performance

    Demonstrate excellence in everything we do.