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Clinique - Consultant - Boots - 8.5 Hours

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The Estée Lauder Companies Inc.

3mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should have a passion for customer service, confidence in client interactions, flexibility in availability, and preferably previous retail experience. Proof of right to work is needed.
  • You will create exceptional customer experiences, educate clients on products, maintain visual merchandising standards, and work with your team to inspire and delight every customer.

Requirements

  • You will have:
  • A passion and energy to provide inspirational, authentic, and personalised customer service
  • A desire to understand your client’s skin and make up goals to confidentially recommend custom-fit routines.
  • An approachable and friendly personality
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Previous retail industry/customer services experience is beneficial
  • Proof of right to live and work in the country

Responsibilities

  • As one of our talented Clinique Consultants, you will be passionate about beauty, to create an exceptional customer experience making your client feel Valued, Respected, Connected and Confident while selling our market-leading products across the Skincare, Makeup and Fragrance.
  • With your passion for people, our company and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and surprises & delights them.
  • While working with the rest of your dynamic team, you will help create a visually appealing shopping environment by maintaining high standards of visual merchandising.

FAQs

What does the Clinique Consultant position entail?

The Clinique Consultant position involves providing exceptional customer service in the retail beauty industry, creating personalized skincare and makeup routines, and maintaining high standards of visual merchandising in-store.

What kind of experience is required for this role?

Previous experience in a retail environment or customer service is beneficial, but not strictly required. The company is willing to invest in your development and provide the tools needed for success.

What qualifications should I have to apply?

You should have a passion for providing inspirational customer service, an interest in understanding clients' skincare and makeup goals, a friendly personality, and flexibility in your availability. Proof of the right to live and work in the country is also necessary.

What are the working hours for this position?

This position is part-time with variable shifts, and candidates are encouraged to discuss their availability with the hiring manager during the interview.

What kind of training and support will I receive?

Clinique offers extensive training and development opportunities to help you succeed in your role as a Consultant.

Are there any employee benefits?

Yes, the role includes a competitive salary, commission scheme eligibility, annual leave, staff product discounts, mental health wellbeing initiatives, and access to exclusive discounts through a benefits platform.

Is Clinique an inclusive workplace?

Yes, Clinique aims to be the most inclusive and diverse beauty company, respecting and caring for its employees, communities, and consumers, with a commitment to hiring diverse talent.

How can I apply for this position?

You can apply for the position through the Estée Lauder Companies career portal or the specific job listing, submitting your application and necessary documentation.

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The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.