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Clinique - Consultant - Brown Thomas - 37.5 Hours

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The Estée Lauder Companies Inc.

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

AI generated summary

  • You should have a passion for customer service, an approachable personality, flexible availability, and ideally some retail experience. Confidence in understanding client needs is key.
  • You will deliver an exceptional customer experience, educate clients on products, and maintain visual merchandising standards while working collaboratively with your team.

Requirements

  • You may, or may not have experience within a retail environment, we can invest in your development to fill in some of the gaps and give you the tools needed to succeed.
  • A passion and energy to provide inspirational, authentic, and personalised customer service
  • A desire to understand your client’s skin and make up goals to confidentially recommend custom-fit routines.
  • An approachable and friendly personality
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Previous retail industry/customer services experience is beneficial
  • Proof of right to live and work in the country

Responsibilities

  • As one of our talented Clinique Consultants, you will be passionate about beauty, to create an exceptional customer experience making your client feel Valued, Respected, Connected and Confident while selling our market-leading products across the Skincare, Makeup and Fragrance.
  • With your passion for people, our company and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and surprises & delights them.
  • While working with the rest of your dynamic team, you will help create a visually appealing shopping environment by maintaining high standards of visual merchandising.

FAQs

What is the primary focus of a Clinique Consultant at Brown Thomas?

The primary focus of a Clinique Consultant is to create an exceptional customer experience by providing personalized beauty consultations and selling Clinique's skincare, makeup, and fragrance products.

Is previous retail experience necessary for this position?

Previous retail industry or customer service experience is beneficial, but it is not mandatory as the company will invest in your development.

What are the working hours for this role?

The role is full-time with a standard schedule of 37.5 hours, and the shift hours can be variable.

What type of training and development does the company provide?

The company offers an extensive training and development program to help employees succeed in their roles and develop their skills.

Are there any specific qualifications required to apply?

Candidates should have a passion for beauty, an approachable personality, and a desire to understand and meet clients' skincare and makeup goals. Proof of the right to live and work in the country is also required.

What benefits are offered to Clinique Consultants?

Benefits include a competitive salary, commission eligibility, annual and family leave, product discounts, mental health initiatives, exclusive discounts via a benefits platform, and an employee assistance program.

How does Clinique ensure inclusivity and diversity within its workforce?

Clinique is committed to being the most inclusive and diverse beauty company and aims to recruit a workforce that understands local relevance and the changing beauty needs of its global consumers.

What is the work-life balance like for employees at Clinique?

Clinique values work-life balance and encourages employees to discuss their availability with hiring managers to ensure a suitable fit for both the employee and the company.

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The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.