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Clinique - Consultant - John Lewis - 30 Hours

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The Estée Lauder Companies Inc.

3mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Edinburgh

AI generated summary

  • You should be passionate about customer service, approachable, confident in communication, flexible in availability, have retail experience, and provide proof of your right to work.
  • You will create exceptional customer experiences, sell skincare, makeup, and fragrance products, and maintain high visual merchandising standards with your team.

Requirements

  • You will have:
  • A passion and energy to provide inspirational, authentic, and personalised customer service
  • A desire to understand your client’s skin and make up goals to confidentially recommend custom-fit routines.
  • An approachable and friendly personality
  • Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Previous retail industry/customer services experience is beneficial
  • Proof of right to live and work in the country

Responsibilities

  • As one of our talented Clinique Consultants, you will be passionate about beauty, to create an exceptional customer experience making your client feel Valued, Respected, Connected and Confident while selling our market-leading products across the Skincare, Makeup and Fragrance.
  • With your passion for people, our company and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and surprises & delights them.
  • While working with the rest of your dynamic team, you will help create a visually appealing shopping environment by maintaining high standards of visual merchandising.

FAQs

What is the job title for this position?

The job title is Clinique - Consultant - John Lewis - 30 Hours.

What are the main responsibilities of a Clinique Consultant?

The main responsibilities include creating an exceptional customer experience, educating and inspiring customers about products, maintaining high visual merchandising standards, and working collaboratively with the team.

Is previous retail experience required for this role?

No, previous retail experience is beneficial but not required, as the company is willing to invest in the development of new employees.

What kind of training and development opportunities does the company offer?

The company offers extensive training and development opportunities to equip employees with the tools needed to succeed in their roles.

What kind of benefits can employees expect?

Employees can expect competitive salary, commission scheme eligibility, annual leave, product discounts, mental health wellbeing initiatives, exclusive discounts, and an employee assistance program.

What is the company's stance on diversity and inclusion?

The company aims to be the most inclusive and diverse beauty company in the world and emphasizes the importance of having a diverse workforce that understands the beauty needs of all global consumers.

What are the working hours and schedule for this role?

The role is full-time with variable shifts, and candidates should have flexible availability across days and hours.

Where is the primary location for this job?

The primary location for this job is Edinburgh, Scotland.

Do employees need to provide proof of their right to work?

Yes, candidates must provide proof of their right to live and work in the country.

Is this position entry-level?

Yes, this position is suitable for ambitious self-starters and is considered entry-level; prior experience is not mandatory.

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The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.