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Coffee Shop Supervisor

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Dunelm

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Manchester

AI generated summary

  • You should have team leadership experience in a fast-paced retail setting, food service background, flexibility for evenings/weekends, and strong communication skills to ensure team care and success.
  • You will lead a team, manage service standards, handle cash, train staff, ensure health and safety, and focus on sales and customer satisfaction while overseeing store operations.

Requirements

  • You’ll ideally have experience of leading a team in a high volume, fast paced retail environment.
  • It’s essential you have experienced a role within an establishment serving food and refreshments.
  • You’ll be a flexible individual able to work across the weekends and evenings.
  • Your respectful and committed nature will ensure that the care of your team is of high priority to you and working closely with other Supervisors throughout the store, as well as the Deputy Store Manager and Store Manager, means you’ll be an effective communicator, committed to success throughout both your department and the entirety of Dunelm.

Responsibilities

  • As a Coffee Shop Supervisor at Dunelm, you’ll see your creative and exciting ideas come to life, whilst ensuring a high standard of beverage and food service is provided to our customers.
  • Our Supervisors are a fundamental part of the leadership team in store.
  • They are truly valued members of the managerial team, trusted with whole store responsibilities, such as key holding, rotas, cash handling and hosting whole store team briefs.
  • You will also contribute to the recruitment of new colleagues, their training and support them throughout each day.
  • As part of this role you will be working, and in contact with a variety of different ingredients including dairy, nuts, meat products including pork.
  • You'll manage a committed and hard-working team of colleagues.
  • Be focused on selling and maintaining a high standard of beverage and food service.
  • You’ll motivate your team and prioritise selling, customer service and cost control.
  • Ensuring health and safety, security and shrinkage is at the forefront of your mind.

FAQs

What is the starting salary for the Coffee Shop Supervisor position?

The starting salary is £22,731 per year, rising to £23,660 per year, plus overtime.

What is the pay rate per hour for this role?

The pay rate is £12.49 per hour, rising to £13.00 per hour.

Are there opportunities for career progression within Dunelm?

Yes, Dunelm is committed to supporting your career development and offers opportunities for advancement within the company.

What are the working hours for this position?

The role requires flexibility to work across weekends and evenings.

Is previous experience required for this role?

Yes, it is ideal to have experience leading a team in a high volume, fast-paced retail environment and within an establishment serving food and refreshments.

What responsibilities will I have as a Coffee Shop Supervisor?

Responsibilities include managing a team, ensuring a high standard of service, prioritizing selling and customer service, and maintaining health and safety regulations.

Does Dunelm prioritize diversity and inclusion?

Yes, Dunelm is committed to becoming a fully inclusive business and welcomes applications from all candidates regardless of their background.

Will I be working with food and beverage ingredients?

Yes, as part of the role, you will be working with a variety of ingredients including dairy, nuts, and meat products.

Will I be involved in the recruitment and training of new colleagues?

Yes, part of your responsibilities will include contributing to the recruitment and training of new team members.

How important is teamwork in this role?

Teamwork is vital as you will be collaborating closely with other Supervisors, the Deputy Store Manager, and the Store Manager to ensure success across the store.

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Dunelm

The Home of Homes

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Dunelm is a well-known UK-based homeware retailer that offers a wide range of products for home improvement and decoration. They specialise in selling items such as furniture, bedding, curtains, rugs, lighting, and kitchenware. Their ultimate mission is to make homes beautiful and comfortable by providing high-quality, stylish, and affordable homeware products to customers. Dunelm's purpose is to help people create a living space they love, by offering a diverse selection of home essentials and accessories that cater to different tastes and lifestyles. They aim to be the go-to destination for individuals looking to enhance their living spaces with top-notch products and excellent customer service.

Culture & Values

  • Stronger together

    We value connection, inclusion, team work and clear communication, engaging everyone in our purpose, helping people feel at home and creating a sense of belonging.

  • Keep listening and learning

    We know that being curious and having a growth mindset is key to our continual learning and that being self-aware and adaptable means we can to be our best selves more of the time and achieve things we never thought possible.

  • Long term thinking

    We are committed to putting our customers first, thinking big, making decisions and innovating in ways that are guided by our purpose, making a difference to the lives of our colleagues and customers.

  • Act like owners

    We enjoy the opportunity to take responsibility, be challenging and resourceful and make the right things happen in the right way.