Large

Stronger together


Keep listening and learning


Long term thinking


Act like owners


Dunelm is a well-known UK-based homeware retailer that offers a wide range of products for home improvement and decoration. They specialise in selling items such as furniture, bedding, curtains, rugs, lighting, and kitchenware. Their ultimate mission is to make homes beautiful and comfortable by providing high-quality, stylish, and affordable homeware products to customers. Dunelm's purpose is to help people create a living space they love, by offering a diverse selection of home essentials and accessories that cater to different tastes and lifestyles. They aim to be the go-to destination for individuals looking to enhance their living spaces with top-notch products and excellent customer service.

Retail & Consumer Goods

Dunelm

You need B2B sales experience in window treatments, strong communication skills, a track record in achieving targets, proficiency in Microsoft Office, and excellent organizational abilities.

You will research market trends, create mood boards, generate sales leads, collaborate on marketing materials, train staff, organize events, and manage business accounts while tracking industry insights.

Sales & Business Development

Design

Leicester

<div><h3 class="jobSectionHeader"><b>Overview</b></h3>
<p>
Home. There&rsquo;s no place like it. And there&rsquo;s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that&rsquo;s what we do. We&rsquo;re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and encouraging culture we've created makes this a place you'll feel right at home too.</p>
<p>
We are the UK&rsquo;s Number One homewares retailer offering c85,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.</p>
<p>
We are determined in our plans to increase further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we progress.</p>
<div><b>
Position Overview:</b></div>
<div></div>
<div>Dunelm is a leading provider of high-quality window treatments. We offer a wide range of products tailored to meet the specific needs of our customers. We are committed to delivering exceptional products and services across the UK. We would now like to extend this service and creating lasting partnerships with businesses across industries.</div>
<div></div>
<div>We are looking for a proactive and creative B2B Design &amp; Sales Lead to join our team and drive the growth of our Business-to-Business (B2B) Made to Measure proposition. This role is integral to developing and expanding this exciting new area within Dunelm, requiring a mix of creative, commercial, and relationship-building skills.</div>
<div>
<p>The successful candidate will be responsible for managing various activities that enhance our B2B offering, developing strong customer relationships, and supporting the overall growth strategy. This role will suit someone with a flair for design, excellent organisational skills, and a passion for delivering exceptional customer experiences.</p>
</div><h3 class="jobSectionHeader"><b>
What you'll be doing</b></h3>
<p><b>
Creative &amp; Marketing:</b></p>
<ul>
<li>Understand market trends and insights &ndash; conducing research and speaking with businesses from different industries to understand what our B2B customers want and need to fulfil their window treatment requirements.</li>
<li>Develop visually inspiring mood-boards featuring Made to Measure products and complementary categories to present to potential business clients, based on clients requests and requirements.</li>
<li>Collaborate with the marketing team and suppliers to develop an impactful marketing suite for B2B, such as sample books, displays, and other promotional assets.</li>
<li>Ensure all marketing communications and materials align with the Dunelm brand and effectively communicate the value of our B2B proposition.</li>
</ul>
<p><b>Sales:</b></p>
<ul>
<li>Proactively generate sales through identifying, cultivating and converting leads through strategic outreach and relationship building</li>
<li>Take ownership of meeting individual KPIs, such as sales targets</li>
</ul>
<p><b>Range Development:</b></p>
<ul>
<li>Work with the commercial team to inform and enhance new ranges and features for Fire Retardant products, based on market insights and client feedback.</li>
<li>Act as the key liaison for range development, ensuring stores are kept informed and up to date with the latest product ranges and features. Facilitate customer and colleague awareness by providing training and resources to upskill colleagues on new products and their benefits, while sharing valuable market insights to enhance overall knowledge and engagement.</li>
</ul>
<p><b>Event Organisation &amp; Management:</b></p>
<ul>
<li>Plan and execute events in Dunelm expert stores targeting local businesses, including logistics (in-store setup, catering, etc.), invitations, and promotion.</li>
<li>Support relationship building between in-store colleagues and local businesses attending in-store events, to drive return custom for our expert stores.</li>
<li>Collaborate with larger business customers on mutually beneficial marketing opportunities and strategic partnerships.</li>
</ul>
<p><b>Client Relationship Development:</b></p>
<ul>
<li>Travel to meet with new business customers, working alongside the B2B Sales Manager to develop tailored packages that meet client needs.</li>
<li>Support the ongoing management of larger business accounts, including processing purchase orders, tracking invoices, and assisting with purchase process troubleshooting.</li>
</ul>
<p><b>Additional Contributions:</b></p>
<ul>
<li>Monitor trends and competitor activity to identify growth opportunities for the B2B Made to Measure offering.</li>
<li>Provide feedback to leadership on opportunities to optimise operational efficiency and customer satisfaction.</li>
</ul><h3 class="jobSectionHeader"><b>What we'll look for in you</b></h3>
<p><b>
Experience:</b></p>
<ul>
<li>Experience in B2B sales, preferably in the interior design or window treatment industry.</li>
<li>Proven track record of achieving sales targets and driving revenue growth in a B2B or retail environment.</li>
</ul>
<p><b>Skills:</b></p>
<ul>
<li>Strong interpersonal and communication skills, with the ability to build rapport with clients at all organisational levels.</li>
<li>Ability to assess client needs and present tailored solutions effectively.</li>
<li>Proficient in Microsoft Office Suite.</li>
<li>Strong organisational and time-management skills, with the ability to manage multiple projects simultaneously.</li>
<li>Self-starter with a proactive and goal-oriented mindset.</li>
<li>Detail-oriented with a focus on customer satisfaction.</li>
<li>Ability to work independently and as part of a collaborative team.</li></ul></div>

Overview

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and encouraging culture we've created makes this a place you'll feel right at home too.

We are the UK’s Number One homewares retailer offering c85,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.

We are determined in our plans to increase further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we progress.

Position Overview:

Dunelm is a leading provider of high-quality window treatments. We offer a wide range of products tailored to meet the specific needs of our customers. We are committed to delivering exceptional products and services across the UK. We would now like to extend this service and creating lasting partnerships with businesses across industries.

We are looking for a proactive and creative B2B Design & Sales Lead to join our team and drive the growth of our Business-to-Business (B2B) Made to Measure proposition. This role is integral to developing and expanding this exciting new area within Dunelm, requiring a mix of creative, commercial, and relationship-building skills.

The successful candidate will be responsible for managing various activities that enhance our B2B offering, developing strong customer relationships, and supporting the overall growth strategy. This role will suit someone with a flair for design, excellent organisational skills, and a passion for delivering exceptional customer experiences.

What you'll be doing

Creative & Marketing:

Understand market trends and insights – conducing research and speaking with businesses from different industries to understand what our B2B customers want and need to fulfil their window treatment requirements.
Develop visually inspiring mood-boards featuring Made to Measure products and complementary categories to present to potential business clients, based on clients requests and requirements.
Collaborate with the marketing team and suppliers to develop an impactful marketing suite for B2B, such as sample books, displays, and other promotional assets.
Ensure all marketing communications and materials align with the Dunelm brand and effectively communicate the value of our B2B proposition.

Sales:

Proactively generate sales through identifying, cultivating and converting leads through strategic outreach and relationship building
Take ownership of meeting individual KPIs, such as sales targets

Range Development:

Work with the commercial team to inform and enhance new ranges and features for Fire Retardant products, based on market insights and client feedback.
Act as the key liaison for range development, ensuring stores are kept informed and up to date with the latest product ranges and features. Facilitate customer and colleague awareness by providing training and resources to upskill colleagues on new products and their benefits, while sharing valuable market insights to enhance overall knowledge and engagement.

Event Organisation & Management:

Plan and execute events in Dunelm expert stores targeting local businesses, including logistics (in-store setup, catering, etc.), invitations, and promotion.
Support relationship building between in-store colleagues and local businesses attending in-store events, to drive return custom for our expert stores.
Collaborate with larger business customers on mutually beneficial marketing opportunities and strategic partnerships.

Client Relationship Development:

Travel to meet with new business customers, working alongside the B2B Sales Manager to develop tailored packages that meet client needs.
Support the ongoing management of larger business accounts, including processing purchase orders, tracking invoices, and assisting with purchase process troubleshooting.

Additional Contributions:

Monitor trends and competitor activity to identify growth opportunities for the B2B Made to Measure offering.
Provide feedback to leadership on opportunities to optimise operational efficiency and customer satisfaction.
What we'll look for in you

Experience:

Experience in B2B sales, preferably in the interior design or window treatment industry.
Proven track record of achieving sales targets and driving revenue growth in a B2B or retail environment.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport with clients at all organisational levels.
Ability to assess client needs and present tailored solutions effectively.
Proficient in Microsoft Office Suite.
Strong organisational and time-management skills, with the ability to manage multiple projects simultaneously.
Self-starter with a proactive and goal-oriented mindset.
Detail-oriented with a focus on customer satisfaction.
Ability to work independently and as part of a collaborative team.

B2B Design & Sales Lead - Window Treatment Product Range - Dunelm

B2B Design & Sales Lead - Window Treatment Product Range

You should have 3D design experience, proficiency in design software, strong rendering skills, retail passion, project management ability, excellent communication, and a positive, can-do attitude.

You will create 3D store designs, collaborate on concepts, pitch ideas, develop visual assets, and stay updated on trends to enhance store layouts and customer experiences.

Creative Arts & Fashion

<div><h3 class="jobSectionHeader"><b>Overview</b></h3>
<p>
Home. There&rsquo;s no place like it. And there&rsquo;s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that&rsquo;s what we do. We&rsquo;re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and encouraging culture we've created makes this a place you'll feel right at home too.</p>
<p>
We are the UK&rsquo;s Number One homewares retailer offering c85,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.</p>
<p>
We are determined in our plans to increase further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we progress.</p>
<div><b>
Department Overview:</b></div>
<div></div>
<div><b> </b>The department is responsible for all areas within the store experience that involves format, store design, space planning, planograms and POS/Signage. Whilst these are the primary focus areas it is essential that as a team we are aligned with business partners and work collaboratively across functions to deliver our customer proposition. This includes Marketing, Store Ops, Continuous Improvement, Space Planning, Commercial, I&amp;A, Finance and Store Development as primary collaborations. Building relationships is essential to creating a network to both support and influence to deliver short and long term objectives, this is integral to the outcome and aligned to or core values and business principles.</div>
<div>
<p>A key output of the department is store format, this will include a breadth of activities from iterative changes to full launches of a new department format. The changes will be inclusive of layout, flow, fixtures &amp; fittings, planograms, signage and POS.</p>
<p>
All of this should ensure that our stores are a great place to shop in order to drive continued growth, key to this is supporting and developing a seamless experience for our customers.</p>
</div><h3 class="jobSectionHeader"><b>
What you'll be doing</b></h3><div>
This role is responsible for the 3D design elements that are required from the store format team; to include 3D layout builds for new stores and refits, managing and growing our 3D asset library, designing and developing creative concepts for new fixtures and formats within our stores. Working within project timelines, ensuring designs are practical, on brand, and meeting brief are essential; along with being able to manage multiple projects simultaneously and deliver high quality work with an eye for detail.</div>
<div></div>
<ul><li>Responsible for producing 3D store builds for all new stores and store refits, alongside maintaining and updating our 3D asset library.</li>
<li>Collaborating with the store format team, and wider teams, within the business to interpret briefs, contribute to conceptual ideas and generate creative design ideas. This would require transforming the creative vision into 3D conceptual designs; including sketches, detailed 3D renders that are high quality, to scale, and design intent drawings to visualise and communicate store concepts and retail fixtures.</li>
<li>Strong communication skills to develop and pitch concept decks and 3D store design packs ranging from investment cases to steering group presentations.</li>
<li>Creativity is required as the development of store kit and format is the main focus area of the role as we grow space, improve productivity and improve our customer&rsquo;s experience.</li>
<li>Develop supporting networks is essential as the role requires working alongside functions that influence stores, and the processes required throughout project critical paths.</li>
<li>Keep up to date with the latest trends, tools and techniques in 3D visualisation.</li>
</ul><h3 class="jobSectionHeader"><b>What we'll look for in you</b></h3><ul>
<li>Proven experience as a 3D Designer</li>
<li>Proficiency in industry stand design software (e.g. adobe creative suite, Cinema 3D, Sketch up)</li>
<li>Excellent 3D rendering &amp; visualisation skills.</li>
<li>Experience within retail and a passion for retail design.</li>
<li>Ability to manage multiple projects and meet deadlines.</li>
<li>Strong communicator &amp; teamwork abilities</li>
<li>Strong knowledge of Office applications is essential to the role.</li>
<li>Behaviours aligned to our business core values are required given the role will interact with a number of stakeholders in multiple functions across the business.</li>
<li>A strong EQ is required given the role works across multiple departments that whilst recognising we are one team will often have other priorities and objectives, therefore the ability to reason and influence is essential.</li>
<li>A positive can-do approach to the role is essential ensuring at all times you act like owners, making decisions is key to the role by being innovative and putting the customer first.</li></ul></div>

Overview

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and encouraging culture we've created makes this a place you'll feel right at home too.

We are the UK’s Number One homewares retailer offering c85,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.

We are determined in our plans to increase further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we progress.

Department Overview:

 The department is responsible for all areas within the store experience that involves format, store design, space planning, planograms and POS/Signage. Whilst these are the primary focus areas it is essential that as a team we are aligned with business partners and work collaboratively across functions to deliver our customer proposition. This includes Marketing, Store Ops, Continuous Improvement, Space Planning, Commercial, I&A, Finance and Store Development as primary collaborations. Building relationships is essential to creating a network to both support and influence to deliver short and long term objectives, this is integral to the outcome and aligned to or core values and business principles.

A key output of the department is store format, this will include a breadth of activities from iterative changes to full launches of a new department format. The changes will be inclusive of layout, flow, fixtures & fittings, planograms, signage and POS.

All of this should ensure that our stores are a great place to shop in order to drive continued growth, key to this is supporting and developing a seamless experience for our customers.

What you'll be doing
This role is responsible for the 3D design elements that are required from the store format team; to include 3D layout builds for new stores and refits, managing and growing our 3D asset library, designing and developing creative concepts for new fixtures and formats within our stores. Working within project timelines, ensuring designs are practical, on brand, and meeting brief are essential; along with being able to manage multiple projects simultaneously and deliver high quality work with an eye for detail.

Responsible for producing 3D store builds for all new stores and store refits, alongside maintaining and updating our 3D asset library.
Collaborating with the store format team, and wider teams, within the business to interpret briefs, contribute to conceptual ideas and generate creative design ideas. This would require transforming the creative vision into 3D conceptual designs; including sketches, detailed 3D renders that are high quality, to scale, and design intent drawings to visualise and communicate store concepts and retail fixtures.
Strong communication skills to develop and pitch concept decks and 3D store design packs ranging from investment cases to steering group presentations.
Creativity is required as the development of store kit and format is the main focus area of the role as we grow space, improve productivity and improve our customer’s experience.
Develop supporting networks is essential as the role requires working alongside functions that influence stores, and the processes required throughout project critical paths.
Keep up to date with the latest trends, tools and techniques in 3D visualisation.
What we'll look for in you
Proven experience as a 3D Designer
Proficiency in industry stand design software (e.g. adobe creative suite, Cinema 3D, Sketch up)
Excellent 3D rendering & visualisation skills.
Experience within retail and a passion for retail design.
Ability to manage multiple projects and meet deadlines.
Strong communicator & teamwork abilities
Strong knowledge of Office applications is essential to the role.
Behaviours aligned to our business core values are required given the role will interact with a number of stakeholders in multiple functions across the business.
A strong EQ is required given the role works across multiple departments that whilst recognising we are one team will often have other priorities and objectives, therefore the ability to reason and influence is essential.
A positive can-do approach to the role is essential ensuring at all times you act like owners, making decisions is key to the role by being innovative and putting the customer first.

Store Format 3D Designer (12 Months FTC) - Dunelm

Store Format 3D Designer (12 Months FTC)

You should have proven maintenance management experience, strong leadership, problem-solving skills, knowledge of regulations, and the ability to manage priorities under pressure.

You will oversee maintenance tasks, manage compliance, train staff, monitor safety regulations, maintain records, and ensure efficient operations while addressing repair requests and emergencies.

Engineering

Facilities Management

<div><h3 class="jobSectionHeader"><b>Overview</b></h3>
<p>
Home. There&rsquo;s no place like it. And there&rsquo;s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that&rsquo;s what we do. We&rsquo;re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.</p>
<p>
We are the UK&rsquo;s Number One homewares retailer offering over 85,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.</p>
<div>
<p>The role of a Maintenance &amp; Compliance Manager at Sunflex, would typically involve overseeing maintenance activities while ensuring that the company adheres to relevant regulations, standards, and best practices. This is a
</p><p>They will also need to work closely with the Dunelm&rsquo;s central Health &amp; Safety, Waste Management and Internal Audit Teams as necessary. They will be responsible for attending the Quarterly H&amp;S Meeting to represent the Sunflex site.</p>
<p>
Our Maintenance &amp; Compliance Manager at Sunflex is responsible for performing routine maintenance and repairs, which includes inspecting and repairing machinery, equipment, and infrastructure. They respond to repair requests, addressing infrastructure problems. Additionally, they maintain cleanliness by cleaning and maintaining equipment. They ensure safety compliance by following health and safety guidelines and conducting risk assessments. They also keep detailed records of all maintenance activities. They manage stock effectively, ensuring parts and materials are used cost-effectively. Finally, they complete regular training and assist in training other team members.</p>
</div>
<div>Made to Measure is an exciting area of growth for the business. It is our mission to ensure Made to Measure is made easy. We want to be the Trusted home of UK crafted curtains, and blinds, delivered quickly at great value.</div>
<div>
<p>The Made to Measure Central Team is here to help bring the expertise required to achieve our mission and ensure we grow the business in a sustainable way.
</p><p>We work closely with many other areas of the business but most notably stores, store operations, digital growth, product and design teams.
</p><p><b>Find your happy place</b></p>
</div>
<p><b>Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our </b><b>colleagues</b><b>. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.</b></p><h3 class="jobSectionHeader"><b>
What you'll be doing</b></h3><ul>
<li>Perform routine maintenance and repairs: Inspect and repair machinery, equipment, and infrastructure.</li>
<li>Respond to repair requests: Address plumbing issues, electrical faults, and other Ensuring legal and functional compliance to both internal and external measures across the whole site</li>
<li>Managing and maintaining site equipment, machinery and infrastructure to both support functional activities and increase colleague engagement</li>
<li>Providing cross functional support for maintenance and compliance projects e.g. significant legislation change, change in people processes, new site investments.</li>
<li>Maintain cleanliness: Clean and maintain commonly used equipment.</li>
<li>Safety compliance: Follow health and safety guidelines and conduct risk assessments for each job.</li>
<li>Record keeping: Document details of all maintenance activity, including time spent, parts used, and any follow-up required.</li>
<li>Stock management: Ensure parts and materials are used cost-effectively and report any needed supplies.</li>
<li>Training: Complete regular training and assist in training other team members</li>
</ul><div><b>Maintenance and Site Development:</b></div>
<ul><li>Lead and manage the maintenance team, providing guidance, training, and support to ensure high performance.</li>
<li>Develop and implement a comprehensive maintenance plan that includes preventive, predictive, and corrective maintenance tasks.</li>
<li>Monitor and ensure compliance with health, safety, and environmental regulations.</li>
<li>Schedule and oversee maintenance activities, including equipment inspections, repairs, and replacements.</li>
<li>Collaborate with other departments to coordinate maintenance activities and minimize downtime.</li>
<li>Manage the maintenance budget, including cost estimation, tracking, and reporting.</li>
<li>Maintain accurate records of maintenance activities, equipment performance, and inventory.</li>
<li>Identify and implement continuous improvement initiatives to enhance the efficiency and effectiveness of maintenance operations.</li>
<li>Develop and maintain strong relationships with external contractors and vendors.</li>
<li>Respond to emergency maintenance requests in a timely and efficient manner.</li>
</ul><div><b>Audits &amp; Inspections:</b></div>
<ul><li>Coordinate internal and external audits, prepare documentation, and ensure that any non-compliance issues are addressed promptly.</li>
<li>Investigate and resolve compliance issues, complaints, and potential violations.</li>
<li>Prepare and submit compliance reports to regulatory authorities as required.</li>
<li>Maintain and update compliance documentation, records, and files.</li>
</ul><div><b>Training &amp; Awareness:</b></div>
<ul><li>Educate and train employees on compliance-related issues, ensuring that everyone understands their responsibilities and the importance of compliance.</li>
</ul>
<p><b>Risk Management:</b></p>
<ul>
<li>Identify potential compliance risks and develop strategies to mitigate them, including implementing preventative measures and corrective actions.</li>
</ul><h3 class="jobSectionHeader"><b>What we'll look for in you</b></h3>
<ul><li>Proven experience as a Maintenance Manager or similar role.</li>
<li>Strong knowledge of maintenance systems, equipment, and processes.</li>
<li>Excellent leadership and team management skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work under pressure and manage multiple priorities.</li>
<li>Knowledge of health, safety, and environmental regulations</li></ul></div>

Overview

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.

We are the UK’s Number One homewares retailer offering over 85,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.

The role of a Maintenance & Compliance Manager at Sunflex, would typically involve overseeing maintenance activities while ensuring that the company adheres to relevant regulations, standards, and best practices. This is a
They will also need to work closely with the Dunelm’s central Health & Safety, Waste Management and Internal Audit Teams as necessary. They will be responsible for attending the Quarterly H&S Meeting to represent the Sunflex site.

Our Maintenance & Compliance Manager at Sunflex is responsible for performing routine maintenance and repairs, which includes inspecting and repairing machinery, equipment, and infrastructure. They respond to repair requests, addressing infrastructure problems. Additionally, they maintain cleanliness by cleaning and maintaining equipment. They ensure safety compliance by following health and safety guidelines and conducting risk assessments. They also keep detailed records of all maintenance activities. They manage stock effectively, ensuring parts and materials are used cost-effectively. Finally, they complete regular training and assist in training other team members.

Made to Measure is an exciting area of growth for the business. It is our mission to ensure Made to Measure is made easy. We want to be the Trusted home of UK crafted curtains, and blinds, delivered quickly at great value.

The Made to Measure Central Team is here to help bring the expertise required to achieve our mission and ensure we grow the business in a sustainable way.
We work closely with many other areas of the business but most notably stores, store operations, digital growth, product and design teams.
Find your happy place

Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.
What you'll be doing
Perform routine maintenance and repairs: Inspect and repair machinery, equipment, and infrastructure.
Respond to repair requests: Address plumbing issues, electrical faults, and other Ensuring legal and functional compliance to both internal and external measures across the whole site
Managing and maintaining site equipment, machinery and infrastructure to both support functional activities and increase colleague engagement
Providing cross functional support for maintenance and compliance projects e.g. significant legislation change, change in people processes, new site investments.
Maintain cleanliness: Clean and maintain commonly used equipment.
Safety compliance: Follow health and safety guidelines and conduct risk assessments for each job.
Record keeping: Document details of all maintenance activity, including time spent, parts used, and any follow-up required.
Stock management: Ensure parts and materials are used cost-effectively and report any needed supplies.
Training: Complete regular training and assist in training other team members
Maintenance and Site Development:
Lead and manage the maintenance team, providing guidance, training, and support to ensure high performance.
Develop and implement a comprehensive maintenance plan that includes preventive, predictive, and corrective maintenance tasks.
Monitor and ensure compliance with health, safety, and environmental regulations.
Schedule and oversee maintenance activities, including equipment inspections, repairs, and replacements.
Collaborate with other departments to coordinate maintenance activities and minimize downtime.
Manage the maintenance budget, including cost estimation, tracking, and reporting.
Maintain accurate records of maintenance activities, equipment performance, and inventory.
Identify and implement continuous improvement initiatives to enhance the efficiency and effectiveness of maintenance operations.
Develop and maintain strong relationships with external contractors and vendors.
Respond to emergency maintenance requests in a timely and efficient manner.
Audits & Inspections:
Coordinate internal and external audits, prepare documentation, and ensure that any non-compliance issues are addressed promptly.
Investigate and resolve compliance issues, complaints, and potential violations.
Prepare and submit compliance reports to regulatory authorities as required.
Maintain and update compliance documentation, records, and files.
Training & Awareness:
Educate and train employees on compliance-related issues, ensuring that everyone understands their responsibilities and the importance of compliance.

Risk Management:

Identify potential compliance risks and develop strategies to mitigate them, including implementing preventative measures and corrective actions.
What we'll look for in you
Proven experience as a Maintenance Manager or similar role.
Strong knowledge of maintenance systems, equipment, and processes.
Excellent leadership and team management skills.
Strong problem-solving and decision-making abilities.
Excellent communication and interpersonal skills.
Ability to work under pressure and manage multiple priorities.
Knowledge of health, safety, and environmental regulations

Dunelm

Mission

Culture & values

Stronger together

Keep listening and learning

Long term thinking

Act like owners