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Colleague - A1

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Hobbycraft

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have retail experience (preferred), a passion for crafts, drive, strong communication skills, and flexibility to meet business needs while sharing product knowledge with customers.
  • You will provide excellent customer service, handle transactions, replenish stock, maintain store presentation, and assist customers with product knowledge on the shop floor.

Requirements

  • Retail experience preferred but not essential
  • Must be passionate about all things craft and want to inspire others
  • Ability to learn and share expertise of products to fit customer’s needs
  • High levels of enthusiasm, drive and motivation
  • Confident and clear communication skills
  • Must be flexible in order to accommodate the business trading needs

Responsibilities

  • Delivering excellent customer service whilst exceeding our customers’ expectations
  • Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy
  • Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customers
  • Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor

FAQs

What are the hours of work for the Store Colleague position?

The hours of work for the Store Colleague position are 12 hours per week.

What is the salary for this position?

The salary for this position ranges from £11.55 per hour to £11.98 per hour, depending on the store location.

What are the working days for this role?

The working days for this role are Monday, Wednesday, and Saturday.

Is prior retail experience necessary for this role?

Retail experience is preferred but not essential for this role.

What qualities are you looking for in a candidate?

We are looking for positive people who are passionate about craft, with high levels of enthusiasm, drive, motivation, and confident communication skills.

What benefits are offered to colleagues in this position?

Benefits include a 25% discount card for Hobbycraft stores, generous holiday with an increase each holiday year, a creative working environment, company pension contribution, cycle to work scheme, employee support programme, and colleague social events.

Is there support available for applicants with disabilities?

Yes, we are committed to supporting anyone with a disability in applying for our vacancies and can provide necessary adjustments throughout the recruitment process.

How does Hobbycraft promote diversity and inclusion?

Hobbycraft is an equal opportunity employer that takes equality, diversity, inclusion, and belonging seriously, regularly reviewing our policies and practices to ensure compliance and best practice in employment.

What will a Store Colleague be responsible for?

A Store Colleague will be responsible for delivering excellent customer service, operating the till, handling transactions, stock replenishment, visual merchandising, and demonstrating product knowledge to customers.

Can I find opportunities for development and new challenges at Hobbycraft?

Yes, there are plenty of opportunities to develop and take on new challenges every day at Hobbycraft.

Where handmade careers are made!

Retail & Consumer Goods
Industry
1001-5000
Employees
1995
Founded Year

Mission & Purpose

Hobbycraft is an arts and crafts superstore retail chain in the United Kingdom. When the company started out there were only small independent arts and crafts suppliers, however a number of other online and High Street retail chains now operate in the same market place as HobbyCraft.