Hobbycraft is an arts and crafts superstore retail chain in the United Kingdom.  When the company started out there were only small independent arts and crafts suppliers, however a number of other online and High Street retail chains now operate in the same market place as HobbyCraft.

Retail & Consumer Goods

Hobbycraft

You must have experience in assistant management within a fast-paced retail environment, strong leadership skills, commercial awareness, and a solid grasp of retail KPIs.

You will ensure an outstanding shopping experience, support the Territory Manager, drive best practices, and help achieve KPI goals through efficient store operations and effective communication.

Customer Relations

<div>
 Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.
 We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!
 
 The role of Assistant Manager at Hobbycraft is all about delivering an outstanding shopping experience. You will be supporting the Territory Manager ensuring profitable and efficient operation of the store as well as driving best practice on all company initiatives and communications helping to achieve agreed KPI’s.
 Our ideal candidate will be able to demonstrate proven retail management experience within a large retailer as well excellent awareness of retail systems and processes and proven experience of people management.
 
 Must have Assistant Management experience with a fast-moving retailer
 Ability to work at pace and react to the changing needs of the customer
 Excellent people skills with a proven track record of leading, developing and motivating a team
 Commercial success &amp; awareness
 A real understanding of retail KPI’s
 
 25% Discount Card for Hobbycraft Stores
 Generous holiday with an increase each holiday year
 A creative working environment
 Company pension contribution
 Cycle to Work Scheme
 Access to our Employee Support Programme for overall well-being
 Continuous training, development and performance management
 Colleague Social Events throughout the year
 
 Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
 
 We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments you may need.
 
 At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
 
 Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
 We’re here to help you create
 Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
 We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?
</div>



 Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.
 We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!
 
  The role of Assistant Manager at Hobbycraft is all about delivering an outstanding shopping experience. You will be supporting the Territory Manager ensuring profitable and efficient operation of the store as well as driving best practice on all company initiatives and communications helping to achieve agreed KPI’s.
 Our ideal candidate will be able to demonstrate proven retail management experience within a large retailer as well excellent awareness of retail systems and processes and proven experience of people management.
 
  Must have Assistant Management experience with a fast-moving retailer
 Ability to work at pace and react to the changing needs of the customer
 Excellent people skills with a proven track record of leading, developing and motivating a team
 Commercial success & awareness
 A real understanding of retail KPI’s
 
  25% Discount Card for Hobbycraft Stores
 Generous holiday with an increase each holiday year
 A creative working environment
 Company pension contribution
 Cycle to Work Scheme
 Access to our Employee Support Programme for overall well-being
 Continuous training, development and performance management
 Colleague Social Events throughout the year
 
  Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
 
  We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments you may need.
 
  At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
 
  Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
  We’re here to help you create
 Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
 We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?


Assistant Manager - Luton - Hobbycraft

Assistant Manager - Luton

You should have a passion for crafts, good communication skills, enthusiasm, and flexibility, with retail experience preferred but not essential.

You will provide excellent customer service, handle transactions, replenish stock, maintain store presentation, and assist customers with product knowledge on the shop floor.

<div>
 Store Colleague - Rushden
 Hours of Work - 12
 Shift Pattern
 Monday -
 Tuesday -
 Saturday -
 
 Salary - Rates of pay from £11.55ph to £11.98ph depending on the store location
 
 Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.
 
 We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!
 
 As a Store Colleague you will play an active role in providing a positive customer experience and driving sales 
 
 <ul>
 <li>Delivering excellent customer service whilst exceeding our customers’ expectations</li>
 <li>Operating the till and accurately handling cash, credit/debit cards and gift cards transactions</li>
 <li>Carrying out stock replenishment, ensuring all areas of the store remain tidy</li>
 <li>Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customers</li>
 <li>Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor</li>
 </ul> 
 
 <ul>
 <li>Retail experience preferred but not essential</li>
 <li>Must be passionate about all things craft and want to inspire others</li>
 <li>Ability to learn and share expertise of products to fit customer’s needs</li>
 <li>High levels of enthusiasm, drive and motivation</li>
 <li>Confident and clear communication skills</li>
 <li>Must be flexible in order to accommodate the business trading needs</li>
 </ul> 
 
 <ul>
 <li>25% Discount Card for Hobbycraft Stores</li>
 <li>Generous holiday with an increase each holiday year</li>
 <li>A creative working environment</li>
 <li>Company pension contribution</li>
 <li>Cycle to Work Scheme</li>
 <li>Retail Trust - Employee Support Programme</li>
 <li>Colleague Social Events</li>
 </ul>
 Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
 
 We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments you may need.
 
 At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
 Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
 
 We’re here to help you create
 Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
 We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?
</div>


 Store Colleague - Rushden
  Hours of Work - 12
  Shift Pattern
 Monday -
 Tuesday -
 Saturday -
 
 Salary - Rates of pay from £11.55ph to £11.98ph depending on the store location
 
  Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.
 
  We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!
 
  As a Store Colleague you will play an active role in providing a positive customer experience and driving sales
 
 
  Delivering excellent customer service whilst exceeding our customers’ expectations
  Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
  Carrying out stock replenishment, ensuring all areas of the store remain tidy
  Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customers
  Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor
 
 
 
  Retail experience preferred but not essential
  Must be passionate about all things craft and want to inspire others
  Ability to learn and share expertise of products to fit customer’s needs
  High levels of enthusiasm, drive and motivation
  Confident and clear communication skills
  Must be flexible in order to accommodate the business trading needs
 
 
 
  25% Discount Card for Hobbycraft Stores
  Generous holiday with an increase each holiday year
  A creative working environment
  Company pension contribution
  Cycle to Work Scheme
  Retail Trust - Employee Support Programme
  Colleague Social Events
 
  Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
 
  We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments you may need.
 
  At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
 Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
 
  We’re here to help you create
 Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
 We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?


Colleague - Rushden - Hobbycraft

Colleague - Rushden

You should be passionate about craft, eager to learn, communicate clearly, and show enthusiasm. Retail experience is a plus, and flexibility is essential to meet business needs.

You will provide excellent customer service, handle transactions, manage stock replenishment, maintain store presentation, and utilize product knowledge to assist customers on the shop floor.

Sales & Business Development

<div>
 Store Colleague - Falkirk
 Hours of Work - 12
 Shift Pattern
 Saturday -
 Sunday -
 
 Salary - Rates of pay from £11.55ph to £11.98ph depending on the store location
 
 Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.
 
 We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!
 
 As a Store Colleague you will play an active role in providing a positive customer experience and driving sales 
 
 <ul>
 <li>Delivering excellent customer service whilst exceeding our customers’ expectations</li>
 <li>Operating the till and accurately handling cash, credit/debit cards and gift cards transactions</li>
 <li>Carrying out stock replenishment, ensuring all areas of the store remain tidy</li>
 <li>Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customers</li>
 <li>Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor</li>
 </ul> 
 
 <ul>
 <li>Retail experience preferred but not essential</li>
 <li>Must be passionate about all things craft and want to inspire others</li>
 <li>Ability to learn and share expertise of products to fit customer’s needs</li>
 <li>High levels of enthusiasm, drive and motivation</li>
 <li>Confident and clear communication skills</li>
 <li>Must be flexible in order to accommodate the business trading needs</li>
 </ul> 
 
 <ul>
 <li>25% Discount Card for Hobbycraft Stores</li>
 <li>Generous holiday with an increase each holiday year</li>
 <li>A creative working environment</li>
 <li>Company pension contribution</li>
 <li>Cycle to Work Scheme</li>
 <li>Retail Trust - Employee Support Programme</li>
 <li>Colleague Social Events</li>
 </ul>
 Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
 
 We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments you may need.
 
 At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
 Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
 
 We’re here to help you create
 Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
 We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?
</div>


 Store Colleague - Falkirk
  Hours of Work - 12
  Shift Pattern
 Saturday -
 Sunday -
 
 Salary - Rates of pay from £11.55ph to £11.98ph depending on the store location
 
  Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.
 
  We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!
 
  As a Store Colleague you will play an active role in providing a positive customer experience and driving sales
 
 
  Delivering excellent customer service whilst exceeding our customers’ expectations
  Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
  Carrying out stock replenishment, ensuring all areas of the store remain tidy
  Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customers
  Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor
 
 
 
  Retail experience preferred but not essential
  Must be passionate about all things craft and want to inspire others
  Ability to learn and share expertise of products to fit customer’s needs
  High levels of enthusiasm, drive and motivation
  Confident and clear communication skills
  Must be flexible in order to accommodate the business trading needs
 
 
 
  25% Discount Card for Hobbycraft Stores
  Generous holiday with an increase each holiday year
  A creative working environment
  Company pension contribution
  Cycle to Work Scheme
  Retail Trust - Employee Support Programme
  Colleague Social Events
 
  Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
 
  We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments you may need.
 
  At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
 Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
 
  We’re here to help you create
 Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
 We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?


Colleague - Falkirk (FTC) - Hobbycraft

Colleague - Falkirk (FTC)

You need digital design experience, proficiency in Photoshop, Illustrator, HTML/CSS, and responsive email design knowledge. Strong organizational skills, teamwork, creativity, and attention to detail are essential.

You will design emails, ensure brand consistency, liaise on promotional content, send campaigns, propose creative ideas, track innovations, deliver assets for campaigns, and assist with reporting.

Marketing

Design

Southampton

<div>
 Role: Email Designer 
 Location: Bournemouth
 Reference: HOB1048878
 Closing Date: {Expiry Date}
 
 Email Designer -Based at our Head Office, BH23 6HG.
 Salary - £23,000. Pension with a 4% contribution, 25 days holiday increasing every year, 25% discount in our stores plus many more!
 This is a full-time role, working 37.5 hours. Our core business hours are Monday to Friday – 10am to 3pm with a flexible approach to start and finish times.
 Our hybrid working model is 3 days in the office, 2 days working from home. 
 
 About the Role 
 As a member of the Digital Marketing team and reporting into the Senior CRM Manager, you will design and build email creative to inspire and entice our customers to craft. Ensuring that the creative is in-line with the overall brand vision and delivered in a fresh and innovative way.
 
 <ul>
 <li>Design and build inspiring emails to our plan and in line with usability and deliverability best practice</li>
 <li>Ensure all email designs adhere to Hobbycraft brand guidelines and are consistent with all other Hobbycraft digital content, reflecting the tone of voice carried over from the website and social media creative</li>
 <li>Liaise with appropriate teams to determine promotional content and ensure that these are strongly visible within email</li>
 <li>Set up and send email campaigns in our email service provider</li>
 <li>Propose and develop fresh creative approaches, devices, campaign branding and templates to suit the plan and targeted customer segments informed by reviewing activity from competitors and other retailers</li>
 <li>Keep up to date with new innovations to ensure that our emails are always adopting best practice in design</li>
 <li>Deliver creative assets for other comms and media channels aligned with overall campaign branding and objectives</li>
 <li>Maintain a library/archive of campaigns and assets for easy reference</li>
 <li>Assist the Senior CRM Manager with weekly email campaign reporting, comparing against targets and benchmarks and work with the wider team to optimise results</li>
 </ul>
 
 You’re a strong and confident creative designer with an excellent portfolio that shows off who you are. You are collaborative, versatile, and enthusiastic about all things digital! You are confident working with the Adobe creative suite and have experience creating designs for brands. 
 
 <ul>
 <li>Experience in digital design, preferably email design or relevant/similar qualification</li>
 <li>Good working knowledge of Photoshop, Illustrator and Procreate</li>
 <li>Good understanding of HTML and CSS would be a bonus</li>
 <li>Experience of responsive design for email will be advantageous</li>
 <li>Strong organisational skills</li>
 <li>Able to work under pressure and support business objectives in a fast-paced retail environment</li>
 <li>Strong interpersonal skills with the ability to work as part of a team</li>
 <li>Fast learner, ready to adapt and utilise new technologies as they become available</li>
 <li>Attention to detail is essential with good problem-solving skills</li>
 <li>Self-starter with bags of initiative and ability to demonstrate customer and brand empathy</li>
 <li>A creative and innovative character, ideally with an interest in arts or crafts</li>
 </ul>
 
 About our Benefits
 <ul>
 <li>25% Discount Card for Hobbycraft Stores and Haskins</li>
 <li>Free Onsite Parking</li>
 <li>EV Charging Point</li>
 <li>33 days holiday inclusive of Bank Holidays with an increase each holiday year</li>
 <li>Birthday Day Off</li>
 <li>Hybrid Working</li>
 <li>Flexible start and finish times</li>
 <li>Company pension contribution – up to 4% contribution</li>
 <li>Employee Assistance Programme provide by Retail Trust</li>
 <li>Cash Health Plan with Health Shield</li>
 <li>Discounted gym membership.</li>
 </ul>
 
 For further information or a full Job Description please email recruitment@hobbycraft.co.uk
 
 We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments you may need.
 At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
 
 Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
 We’re here to help you create
 Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
 We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?
</div>


 Role: Email Designer 
 Location: Bournemouth
 Reference: HOB1048878
 Closing Date: {Expiry Date}
 
  Email Designer -Based at our Head Office, BH23 6HG.
  Salary - £23,000. Pension with a 4% contribution, 25 days holiday increasing every year, 25% discount in our stores plus many more!
 This is a full-time role, working 37.5 hours. Our core business hours are Monday to Friday – 10am to 3pm with a flexible approach to start and finish times.
  Our hybrid working model is 3 days in the office, 2 days working from home. 
 
 About the Role 
 As a member of the Digital Marketing team and reporting into the Senior CRM Manager, you will design and build email creative to inspire and entice our customers to craft. Ensuring that the creative is in-line with the overall brand vision and delivered in a fresh and innovative way.
 
 
  Design and build inspiring emails to our plan and in line with usability and deliverability best practice
  Ensure all email designs adhere to Hobbycraft brand guidelines and are consistent with all other Hobbycraft digital content, reflecting the tone of voice carried over from the website and social media creative
  Liaise with appropriate teams to determine promotional content and ensure that these are strongly visible within email
  Set up and send email campaigns in our email service provider
  Propose and develop fresh creative approaches, devices, campaign branding and templates to suit the plan and targeted customer segments informed by reviewing activity from competitors and other retailers
  Keep up to date with new innovations to ensure that our emails are always adopting best practice in design
  Deliver creative assets for other comms and media channels aligned with overall campaign branding and objectives
  Maintain a library/archive of campaigns and assets for easy reference
  Assist the Senior CRM Manager with weekly email campaign reporting, comparing against targets and benchmarks and work with the wider team to optimise results
 
 
  You’re a strong and confident creative designer with an excellent portfolio that shows off who you are. You are collaborative, versatile, and enthusiastic about all things digital! You are confident working with the Adobe creative suite and have experience creating designs for brands.
 
 
  Experience in digital design, preferably email design or relevant/similar qualification
  Good working knowledge of Photoshop, Illustrator and Procreate
  Good understanding of HTML and CSS would be a bonus
  Experience of responsive design for email will be advantageous
  Strong organisational skills
  Able to work under pressure and support business objectives in a fast-paced retail environment
  Strong interpersonal skills with the ability to work as part of a team
  Fast learner, ready to adapt and utilise new technologies as they become available
  Attention to detail is essential with good problem-solving skills
  Self-starter with bags of initiative and ability to demonstrate customer and brand empathy
  A creative and innovative character, ideally with an interest in arts or crafts
 
 
  About our Benefits
 
  25% Discount Card for Hobbycraft Stores and Haskins
  Free Onsite Parking
  EV Charging Point
  33 days holiday inclusive of Bank Holidays with an increase each holiday year
  Birthday Day Off
  Hybrid Working
  Flexible start and finish times
  Company pension contribution – up to 4% contribution
  Employee Assistance Programme provide by Retail Trust
  Cash Health Plan with Health Shield
  Discounted gym membership.
 
 
  For further information or a full Job Description please email recruitment@hobbycraft.co.uk
 
  We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments you may need.
 At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
 
  Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
  We’re here to help you create
 Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
 We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?


Email Designer - Hobbycraft

Email Designer

You need 1+ year retail experience, passion for crafts, product expertise, enthusiasm, strong communication, and flexibility to meet business needs.

You will handle transactions, oversee operations, coach new colleagues, coordinate team workload, and respond to customer inquiries daily.

Hospitality & Retail

People, HR & Administration

<div>
 Job Type – Team Leader
 Salary - Rates of pay from £12.82ph to £13.22ph depending on store location 
 Hours of Work - 37.5 hours a week
 
 Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.
 We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!
 
 As a Team Leader for Hobbycraft you will be supporting the management team and helping to driving sales, alongside the development and delivery of excellent customer service
 <ul>
 <li>Operating the till and accurately handling cash, credit/debit cards and gift cards transactions</li>
 <li>Overseeing operations including merchandising, goods in, warehouse operations and duty management responsibilities</li>
 <li>Supporting and coaching our new colleagues</li>
 <li>Co-ordinating the workload of Colleagues</li>
 <li>Answering customer enquiries</li>
 </ul> 
 
 <ul>
 <li>A minimum of 1 year’s previous retail experience is essential (managerial or supervisory roles will be advantageous)</li>
 <li>Must be passionate about all things craft and want to inspire others</li>
 <li>Ability to learn and share expertise of products to fit customer’s needs</li>
 <li>High levels of enthusiasm, drive and motivation</li>
 <li>Confident and clear communication skills</li>
 <li>Must be flexible in order to accommodate the business trading needs</li>
 </ul> 
 
 <ul>
 <li>Rates of pay above minimum wage</li>
 <li>25% Discount Card for Hobbycraft Stores</li>
 <li>Generous holiday with an increase each holiday year</li>
 <li>A creative working environment</li>
 <li>Company pension contribution</li>
 <li>Cycle to Work Scheme</li>
 <li>Access to our Employee Support Programme for overall well-being</li>
 <li>Continuous training, development and performance management</li>
 <li>Colleague Social Events throughout the year</li>
 </ul>
 
 Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
 
 We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments what you may need.
 
 At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
 Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
 We’re here to help you create
 Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
 We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?
</div>


 Job Type – Team Leader
  Salary - Rates of pay from £12.82ph to £13.22ph depending on store location 
 Hours of Work - 37.5 hours a week
 
  Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business.
 We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!
 
  As a Team Leader for Hobbycraft you will be supporting the management team and helping to driving sales, alongside the development and delivery of excellent customer service
 
  Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
  Overseeing operations including merchandising, goods in, warehouse operations and duty management responsibilities
  Supporting and coaching our new colleagues
  Co-ordinating the workload of Colleagues
  Answering customer enquiries
 
 
 
  A minimum of 1 year’s previous retail experience is essential (managerial or supervisory roles will be advantageous)
  Must be passionate about all things craft and want to inspire others
  Ability to learn and share expertise of products to fit customer’s needs
  High levels of enthusiasm, drive and motivation
  Confident and clear communication skills
  Must be flexible in order to accommodate the business trading needs
 
 
 
  Rates of pay above minimum wage
  25% Discount Card for Hobbycraft Stores
  Generous holiday with an increase each holiday year
  A creative working environment
  Company pension contribution
  Cycle to Work Scheme
  Access to our Employee Support Programme for overall well-being
  Continuous training, development and performance management
  Colleague Social Events throughout the year
 
 
  Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date
 
  We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at recruitment@hobbycraft.co.uk and let us know what adjustments what you may need.
 
  At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
 Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
  We’re here to help you create
 Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
 We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?


Hobbycraft

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