Logo of Huzzle

Colleague - Falkirk (FTC)

image

Hobbycraft

20d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should be passionate about craft, eager to learn, communicate clearly, and show enthusiasm. Retail experience is a plus, and flexibility is essential to meet business needs.
  • You will provide excellent customer service, handle transactions, manage stock replenishment, maintain store presentation, and utilize product knowledge to assist customers on the shop floor.

Requirements

  • Retail experience preferred but not essential
  • Must be passionate about all things craft and want to inspire others
  • Ability to learn and share expertise of products to fit customer’s needs
  • High levels of enthusiasm, drive and motivation
  • Confident and clear communication skills
  • Must be flexible in order to accommodate the business trading needs

Responsibilities

  • Delivering excellent customer service whilst exceeding our customers’ expectations
  • Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy
  • Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customers
  • Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor

FAQs

What are the working hours for the Store Colleague position in Falkirk?

The working hours for the Store Colleague position in Falkirk are 12 hours per week.

What days of the week will I be expected to work?

The shift pattern for this role primarily includes Saturdays and Sundays.

What is the salary range for this position?

The salary ranges from £11.55 to £11.98 per hour, depending on the store location.

Is prior retail experience required for the Store Colleague role?

Retail experience is preferred but not essential for this position.

What qualities are you looking for in a candidate?

We are looking for positive people who are passionate about all things craft, possess high levels of enthusiasm, drive, and motivation, and have confident and clear communication skills.

What benefits can I expect as a Store Colleague?

Benefits include a 25% discount card for Hobbycraft stores, generous holiday entitlements, a creative working environment, company pension contributions, a cycle to work scheme, an employee support program, and colleague social events.

Is there support available for applicants with disabilities?

Yes, we are committed to supporting anyone with a disability during the recruitment process. Applicants can contact us at recruitment@hobbycraft.co.uk to discuss any necessary adjustments.

How does Hobbycraft approach diversity and inclusion?

Hobbycraft celebrates diversity and inclusion, ensuring equal and fair treatment for all colleagues and applicants, regardless of race, sexual orientation, nationality, ethnic origins, religion, disability, age, gender, or family status.

What is the company culture like at Hobbycraft?

Hobbycraft fosters a forward-thinking, diverse team dedicated to providing excellent customer service and support for crafting, with a focus on colleague contributions and development opportunities.

Are there opportunities for professional development?

Yes, as a Store Colleague, you will find plenty of opportunities to develop and take on new challenges every day.

Where handmade careers are made!

Retail & Consumer Goods
Industry
1001-5000
Employees
1995
Founded Year

Mission & Purpose

Hobbycraft is an arts and crafts superstore retail chain in the United Kingdom. When the company started out there were only small independent arts and crafts suppliers, however a number of other online and High Street retail chains now operate in the same market place as HobbyCraft.