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Colleague - Rushden

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Hobbycraft

20d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations

AI generated summary

  • You should have a passion for crafts, good communication skills, enthusiasm, and flexibility, with retail experience preferred but not essential.
  • You will provide excellent customer service, handle transactions, replenish stock, maintain store presentation, and assist customers with product knowledge on the shop floor.

Requirements

  • Retail experience preferred but not essential
  • Must be passionate about all things craft and want to inspire others
  • Ability to learn and share expertise of products to fit customer’s needs
  • High levels of enthusiasm, drive and motivation
  • Confident and clear communication skills
  • Must be flexible in order to accommodate the business trading needs

Responsibilities

  • Delivering excellent customer service whilst exceeding our customers’ expectations
  • Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy
  • Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customers
  • Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor

FAQs

What is the job title for this position?

The job title is Store Colleague - Rushden.

How many hours will I be working each week?

You will be working 12 hours a week.

What is the salary range for this position?

The salary ranges from £11.55 per hour to £11.98 per hour, depending on the store location.

What days will I be expected to work?

The work schedule includes shifts on Monday, Tuesday, and Saturday.

Is retail experience necessary for this role?

Retail experience is preferred but not essential.

What kind of support is available for individuals with disabilities during the recruitment process?

We are completely committed to supporting anyone with a disability and encourage applicants to contact recruitment@hobbycraft.co.uk to discuss any adjustments needed.

What benefits are offered to employees?

Employees receive a 25% discount card for Hobbycraft stores, generous holiday, a creative working environment, company pension contribution, Cycle to Work Scheme, Retail Trust Employee Support Programme, and colleague social events.

What qualities are sought after in a candidate for this position?

We are looking for positive people who are passionate about crafting, have the ability to learn and share product expertise, possess high levels of enthusiasm, and have confident communication skills.

Are there opportunities for career development in this role?

Yes, there are plenty of opportunities to develop and take on new challenges every day.

How does Hobbycraft view diversity and inclusion in the workplace?

Hobbycraft takes equality, diversity, inclusion, and belonging very seriously and is committed to fair treatment for all colleagues regardless of race, sexual orientation, nationality, ethnicity, religion, disability, age, gender, or marital status.

Where handmade careers are made!

Retail & Consumer Goods
Industry
1001-5000
Employees
1995
Founded Year

Mission & Purpose

Hobbycraft is an arts and crafts superstore retail chain in the United Kingdom. When the company started out there were only small independent arts and crafts suppliers, however a number of other online and High Street retail chains now operate in the same market place as HobbyCraft.