FAQs
Do we support remote work?
Yes, this role is remote and operates on a schedule from 2:30pm IST to 11:30pm IST.
What is the experience required for the Collections Manager position?
The position requires 8+ years of experience in collection operations at a large-scale company, preferably in the tech industry or a public company.
What educational background is preferred for this role?
A B.A. or B.S. in Accounting, Finance, Business, or a closely related discipline is preferred.
What skills are essential for a Collections Manager at Airbnb?
Essential skills include deep knowledge of collections strategies, operational efficiency, team management, advanced Excel knowledge, and strong problem-solving abilities.
Will I need to work with external business partners?
Yes, you will work closely with external business partners as part of the collections function.
Is experience with financial statements important for this role?
Yes, the ability to understand and translate the impact collections processes have on financial statements is crucial.
Does the position require knowledge of data analysis?
Yes, problem-solving skills and experience analyzing high-volume, multi-currency transactions in a global business environment are important.
What kind of team management experience is needed for this job?
Strong interpersonal and team-building skills are necessary, along with the ability to work with a diverse team and effect change across functional and business boundaries.
Are there opportunities for process improvements in this role?
Yes, identifying trends and implementing process improvements to enhance collectibility rates is a key responsibility of the position.
Will I have to mentor and coach a team?
Yes, coaching and mentoring the team to inspire and drive results is part of a typical day in this role.