FAQs
What is the role of a Commis de Rang at Il Lago?
The role of a Commis de Rang at Il Lago involves providing exceptional service in accordance with Four Seasons standards, supporting the Head Waiter, and ensuring a warm and elegant dining experience for guests.
Is previous experience in the hospitality industry required for this position?
While previous experience in a similar role is preferred, a strong willingness to learn and possess excellent organizational qualities can also be beneficial.
What are the uniform requirements for this position?
It is required to adhere to the uniform standards every day as part of the role.
What type of service does the restaurant provide?
Il Lago provides distinguished and pleasant service, following the principles of French-style dining.
How important is teamwork in this position?
Teamwork is crucial; a Commis de Rang should demonstrate a spirit of collaboration and maintain positive relationships with colleagues.
Are there opportunities for training and development in this role?
Yes, Four Seasons values employee development and offers training to enhance service skills and knowledge in the hospitality field.
What qualities are essential for a Commis de Rang at Il Lago?
A refined, elegant, and warm personality, along with excellent organizational skills and an empathetic relationship with guests and colleagues, are essential.
Will I be expected to handle customer issues or complaints?
Yes, the Commis de Rang is responsible for ensuring guest satisfaction and addressing any issues that may arise, while informing a manager when necessary.
Is there a specific nationality requirement for this job?
Yes, only Swiss nationals, Swiss residency authorization holders, or EU citizens will be considered for this position.
Are there specific tasks related to handling equipment and materials in the restaurant?
Yes, the Commis de Rang is expected to handle high-value equipment carefully and maintain cleanliness and standards related to the materials used in service.