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Communications Partner

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Citizens

2mo ago

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • Boston

Requirements

  • Build effective working relationships with internal and external stakeholders
  • Learn and employ the voice/tone of the Business Banking division
  • Synthesize complex messaging and content and represent it simply, visually and in a compelling and modern way
  • Think creatively and develop innovative approaches to address challenges
  • Stay current on what’s happening throughout the organization in order to make connections and align communications
  • Have strong writing, editing, proofreading and presentation design skills
  • Qualifications, Education, Certifications and/or Other Professional Credentials:
  • Bachelor's degree or equivalent work experience.
  • Hours & Work Schedule:
  • Hours per Week: 40
  • Work Schedule: Monday-Friday 8-5 in Office full time. Can work in Boston MA, Westwood MA or Johnston RI

Responsibilities

  • Support end-to-end editorial process—including creating content and measuring impact
  • Research, write and publish stories that raise awareness of our capabilities, people and wins
  • Raise and execute ideas to test and learn new, innovative communications formats
  • Develop and execute communications planning efforts for other projects/programs as assigned
  • Maintain connectivity across business lines and with key partners

FAQs

What is the primary role of the Communications Partner in this position?

The primary role of the Communications Partner is to support both internal and external communications for Business Banking and Enterprise Payments, focusing on educating and engaging stakeholders through storytelling and driving engagement with innovative communication methods.

What are the main responsibilities of the Communications Partner?

The main responsibilities include supporting the end-to-end editorial process, creating content, measuring impact, researching and publishing stories to raise awareness, executing innovative communication formats, and developing communication plans for various projects.

What qualifications are required for this Communications Partner position?

The ideal candidate should have the ability to build effective working relationships, employ the voice and tone of the Business Banking division, synthesize complex messaging simply, think creatively, stay updated on organizational developments, and possess strong writing, editing, and presentation design skills.

What level of education or professional credentials are acceptable for this role?

A Bachelor's degree or equivalent work experience is required for this position.

What is the expected work schedule for this role?

The expected work schedule is Monday through Friday, 8 AM to 5 PM, working full-time in the office.

Where is the job location for the Communications Partner role?

The job can be carried out in Boston, MA, Westwood, MA, or Johnston, RI.

How does the Communications Partner contribute to communication strategies?

The Communications Partner contributes by developing and executing communication plans, maintaining connectivity across business lines, and raising innovative ideas to enhance communication formats to effectively address challenges.

Is experience required for this position, or is a Bachelor's degree sufficient?

While a Bachelor's degree is required, relevant work experience may also be considered sufficient for meeting the qualifications of the position.

Citizens

Finance
Industry
10,001+
Employees

Mission & Purpose

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. #MadeReady