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Community Association Manager

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Associa

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Durham

AI generated summary

  • You must be proficient in Microsoft Office, have experience in community management or customer service, excel in business correspondence, and possess strong communication and conflict resolution skills.
  • You will liaise with boards and homeowners, attend meetings and events, prepare annual disclosures, review financial reports, and advise on capital expenditures.

Requirements

  • Proficiency in Microsoft Office (word, excel, outlook)
  • Experience in Community Management, customer service, hospitality or other related industry.
  • Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
  • Proficient in Customer Service and conflict resolution
  • Able to work effectively with others in person and in group setting
  • Able to prioritize, manage time, and meet deadlines.
  • Able to communicate effectively and professionally on phone, email, and in-person

Responsibilities

  • Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
  • Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
  • Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state or governing documents.
  • Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
  • Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

FAQs

What is the location for the Community Association Manager position?

The position is located in Durham, NC.

What kind of benefits does Associa offer to full-time employees?

Associa offers a competitive benefits package, including medical, dental, vision insurance, 401k, disability insurance, and support for wellness and development initiatives, among other benefits.

What experience is required for the Community Association Manager role?

The position requires experience in Community Management, customer service, hospitality, or a related industry.

What skills are essential for success in this role?

Essential skills include proficiency in Microsoft Office, strong customer service and conflict resolution abilities, effective communication skills, and the ability to prioritize and manage time effectively.

Will the Community Association Manager be required to travel?

Yes, the manager will need to travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed.

What responsibilities will the Community Association Manager have?

Responsibilities include acting as the primary liaison with the Association Board and homeowners, preparing annual disclosure packages, reviewing monthly financial reports, and overseeing recommendations regarding major capital expenditures.

Is there an age requirement for the Community Association Manager position?

There is no specific age requirement stated; however, all applicants will be considered without regard to age as part of our equal opportunity employment policy.

What is the work environment like at Associa?

Associa has been designated a Great Place to Work for six consecutive years, and many locations are awarded as Best and Brightest, indicating a positive work environment.

Are there opportunities for professional development within the company?

Yes, Associa supports wellness and development initiatives, providing opportunities for professional growth and training.

How will the Community Association Manager impact the company?

The manager will help the company grow by effectively overseeing community relations, managing financial reporting, and ensuring the community meets its operational goals.

Rediscover Community with Associa.

Real Estate
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Associa is a company that specialises in community management and property management services. Their ultimate mission is to enhance the value and lifestyle of communities they serve by providing exceptional management services and solutions. Associa's purpose revolves around fostering strong, vibrant communities through expert guidance in financial, operational, and administrative aspects, ensuring residents enjoy well-maintained properties and cohesive neighbourhood environments. They aim to support community associations and homeowners in achieving their collective vision and goals effectively.

Culture & Values

  • A Work Family

    Certified Great Place to Work® Employee Resource Groups Scholarship Program Recognition Programs

  • A Thriving Career

    ​​​​​​​Associa University Industry Training Leadership Development Internal Mobility

  • A Place to Contribute

    Great Giveback Associa Cares Associa Supports Kids National Night Out Sponsor

Benefits

  • Health Benefits

    Competitive medical, dental, and vision coverage designed to cover a variety of medical services, including preventive care, office visits, prescription drugs and inpatient care. Health Savings Accounts Flexible Spending Accounts Life Insurance Short-term disability Long-term disability

  • Wellness Benefits

    Wellness programs that support the whole you. Reimbursements for wellness products and services Mental health support Employee Help Line Mental health roundtables and workshops Vacation donation program Financial platform and webinars ​​​​​​​Fertility, pregnancy, and parenting program

  • Other Perks

    From legal advice to tech discounts, we provide resources that fit every lifestyle. 401K Pet insurance Paid and floating holidays Vacation and sick time rollover ​​​Legal services Discounts on phone, internet, car buying, home improvement, and more