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Community Lead + Video Creator

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Marketing
  • San Francisco
    Remote
  • Quick Apply

AI generated summary

  • You have a bachelor's degree, 4+ years in community/social media management, strong content creation skills, experience with metrics and initiatives, and thrive in fast-paced, remote environments.
  • You will create and publish engaging content, build community relationships, conduct user research, respond to feedback, leverage external platforms, and identify events to enhance brand awareness.

Requirements

  • * Bachelor's degree.
  • * You have 4+ years proven work experience as a community/social media manager or content manager, preferably within the B2B space. BONUS points if you have data or builder tool experience.
  • * You’re a natural creator and have experience creating both successful static and video content for multiple brands.
  • * You have experience identifying and tracking relevant community metrics.
  • * You have experience launching community initiatives (e.g. building a user community or launching an ambassador program).
  • * Your attention to detail is spot on, and you have exceptional project management and communication skills.
  • * You thrive in a fast-paced environment and have the ability to multi-task when required.
  • * You’d consider yourself a creative thinker and problem solver.
  • * You have a passion for improving the use of technology within your role.
  • * You have the ability to work remotely with little-to-no supervision.

Responsibilities

  • Create and publish social media and user community content to align with our overall marketing strategy.
  • Provide engaging text, image and video content for organic and paid social media accounts and community channels – working hand in hand with our designer to produce templates that enable you to do your best work.
  • Build and nurture relationships with customers, potential customers, and industry professionals.
  • Conduct user research to continue building and enhancing our community strategy.
  • Respond to comments, customer queries, feedback, and online reviews in a timely manner.
  • Leverage external communities – such as Reddit, SlackOverflow, and relevant Slack communities – to drive awareness and demand.
  • Build and execute an employee advocacy strategy from start to finish.
  • Identify virtual events that key internal stakeholders can be involved in to build community and boost brand awareness.
  • Stay up-to-date with digital technology and social trends.

FAQs

What is the role of Community Lead + Video Creator at Coefficient?

The Community Lead + Video Creator will manage community communications, create engaging content (both written and video), and build relationships with customers and industry professionals, all while aligning with the company's marketing strategy.

What qualifications are required for this position?

Candidates should have a Bachelor's degree and over 4 years of experience as a community or social media manager, preferably within the B2B space. Experience with video content creation and community initiatives is also required.

Is experience with data or builder tools important for this role?

Yes, having experience with data or builder tools is a bonus that can enhance a candidate's application for this role.

Will I need to engage with external online communities?

Yes, the role involves leveraging external communities, such as Reddit and relevant Slack communities, to drive awareness and demand for Coefficient.

What type of content will I be creating in this position?

The role involves creating engaging text, image, and video content for both organic and paid social media accounts, as well as community channels.

How does Coefficient handle employee advocacy?

The Community Lead + Video Creator will build and execute an employee advocacy strategy from start to finish, fostering a positive connection between the brand and its employees.

What benefits does Coefficient offer to its employees?

Coefficient offers medical, dental, and vision insurance for U.S. employees, unlimited PTO, parental leave, a 401K plan, and support for remote work.

Are there opportunities for professional development within the company?

While the job description does not specifically mention professional development, working in a dynamic startup environment often provides opportunities for learning and growth in various areas.

What kind of company culture does Coefficient promote?

Coefficient promotes a remote-first, inclusive company culture that values hiring the best talent regardless of location and is dedicated to fostering a diverse and innovative workforce.

How can I apply for this position?

Interested candidates can apply by submitting their applications through the designated application process outlined in the job posting.

We are a data consultancy offering data science, engineering and machine learning services as well as bespoke training.

Technology
Industry
1-10
Employees
2015
Founded Year

Mission & Purpose

At Coefficient we are driven by the challenge of solving real world problems for our clients by combining research-grade statistical techniques with a lean startup mentality and a technical skillset.