Complex Paralegal

Keoghs

3mo ago

Applications are closed

Job
Full-time
Expert Level
Legal
London, +1

Requirements

Experience within a legal environment
Experience of and understanding of the litigation process
Good telephone and communication skills with people at all levels inside and outside the business
An ability to organise and prioritise tasks using initiative
Calm under pressure with the ability to re-prioritise and delegate effectively when required
An ability to maintain attention to detail when dealing with repetitive tasks
Self-confidence, with good literacy and IT skills
Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
Ability to work effectively within the Keoghs Shared Values framework

Responsibilities

You will work as part of a team, supporting those with responsibility for progressing each file from receipt of papers from the insurer client to resolution of the claim.
The role will include:
Delivery of agreed performance targets and quality standards
Preparing Court documents including AOS’ and NOAs; filing and serving Court documents; and diarising of Court Orders and hearing dates;
Preparing generic/standard letters to clients;
Fielding telephone calls and dealing with general queries; together with liaising with parties involved in claims including policy holders, insurers, experts and witnesses;
Arranging appointments with third parties for inspections, site visits; chasing for expert reports; applying for records;
Arranging conferences with client and counsel and experts; obtaining availability for application hearings, JSMs and trials;
Liaison with witnesses including about their availability for conferences and trials; drafting of witness summons;
Use of Collaborate to upload documents; providing access to clients, experts and Counsel;
Maintaining Tracker with details of new proceedings and new involvements so as to keep the digital file current;
Creating indexes and bundles using Bundledocs; and/or preparing documents digitally for use by Counsel and experts;
Using Foxit to split files and save into Tracker document library;
Sorting and collating incoming/outgoing documents/bundles from various platforms and ensuring that tracker site is usable for lawyers;
Arranging payments where required; monitoring and processing client account balances;
Final billing, write offs and file closure processes.
As competency in role grows tasks will include:
Instructions to counsel
Liaising with witnesses for evidence/documents

FAQs

What is the role of a Complex Paralegal at Keoghs?

The Complex Paralegal will join the Property Risks & Coverage team, supporting the Large & Technical Loss team in Bolton, and will be responsible for progressing files from receipt to resolution, handling various chargeable and non-chargeable tasks related to complex loss claims.

What qualifications are required for this position?

Candidates must have at least 12 months of paralegal experience, knowledge of the Defendant Insurer litigation process, and experience within a legal environment.

What kind of tasks will the Complex Paralegal perform?

The tasks include preparing court documents, filing and serving documents, fielding telephone calls, liaising with various parties, arranging appointments, maintaining digital files, creating indexes and bundles, arranging payments, and supporting the team in various ways related to claims management.

What are the working hours for this position?

The working hours are 35 hours per week, Monday to Friday, from 9 am to 5 pm, with a 1-hour unpaid lunch break.

Is this position full-time or part-time?

This is a full-time, permanent role.

What soft skills are important for this position?

Important soft skills include personal effectiveness, team commitment, resilience, a passion for growth and improvement, embracing change, client care, decision-making, negotiation skills, and commercial insight.

Where is the office located for this position?

The office is located in Bolton, specifically at Parklands.

What is the closing date for applications?

The closing date for applications is 14 October 2024.

Will the successful candidate work with lawyers from other locations?

Yes, the successful candidate will work with lead lawyers across Bolton, London, and Bristol.

What values does Keoghs prioritize in its culture?

Keoghs prioritizes values of connection, dynamism, innovation, and collaborative success.

Keoghs

An insurance-focused, top 50 law firm, we act decisively for leading insurers and businesses in the insurance industry

Law

Industry

1001-5000

Employees

Mission & Purpose

We are a top 40 law firm, focusing on the insurance sector, acting on behalf of leading insurers, businesses and suppliers to the insurance industry for over 50 years. In 2020, we joined Davies, the specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. Handling general insurance claims of all types, from the lowest value disputes through to the largest catastrophic losses makes us a trusted strategic partner for our clients. We minimise indemnity spend by combining technical expertise, thought leadership and technology whilst improving processes and services to deliver market-leading outcomes.