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Compliance Appeals Lead, Cash App

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Afterpay

Aug 30

  • Job
    Full-time
    Senior Level
  • Legal
  • Dublin
    Remote
  • Quick Apply

AI generated summary

  • You need 5+ years in BSA/AML compliance, 3+ years in management, deep knowledge of MSB regulations, BSA/AML laws, metrics-driven solutions, and relevant certifications. Cryptocurrency knowledge is essential.
  • You will manage team operations, develop training materials, improve workflows, monitor metrics, communicate changes, and collaborate with various teams on compliance and regulatory matters.

Requirements

  • 5+ years in a BSA/AML senior compliance / compliance operations role with a financial services firm, preferably in the payment or Fintech space
  • 3+ years people management experience, including coaching and developing compliance specialists/ analysts
  • Operational knowledge in executing and running a sound Compliance program with hands-on knowledge of MSB regulatory requirements
  • Proficiency in BSA/AML laws and regulations, including having the ability to analyze regulations for determining permissible transactions and activity
  • A metrics-driven approach to create substantiated solutions and efficiency
  • Ability to present and communicate findings to senior leadership
  • Relevant industry certifications (CAMS, CGSS, CFE, CFCS, CRCM)
  • Knowledge of Bitcoin and other cryptocurrencies

Responsibilities

  • Oversee Appeals team operations, including training, hiring, coaching, and managing staff and program development
  • Develop and maintain procedures applicable to the team
  • Identify training opportunities; design/coordinate the development of training materials
  • Improve existing workflows, and streamline/ enhance operational efficiency
  • Work with other Compliance Leads to promote strategic planning on team growth, organizational structure, focus areas, and quarterly goals
  • Understand regulatory landscape and compliance requirements; with emphasis on applicable Compliance and BSA/AML requirements including customer identification, due diligence best practices
  • Create, monitor, and meet important operational metrics and implement solutions with COM program managers regarding any issues identified
  • Communicate with program management on ongoing technology, and process/workflow change initiatives and ensure appropriate team adoption
  • Maintain up-to-date knowledge on BSA/AML regulatory changes and landscape
  • Provide guidance and insight on account escalations, including handling account escalations from junior team members
  • Collaborate with Support, Risk, and other operations teams within Block

FAQs

Do we support remote work?

Yes, this position is a remote role based in the United Kingdom.

What is the primary mission of the Compliance Appeals Lead at Cash App?

The primary mission is to build and implement an outstanding compliance program to support accessible banking and financial services for the underserved and unbanked.

What team will the Compliance Appeals Lead oversee?

The Compliance Appeals Lead will oversee the Appeals team operations within the Cash App Compliance Customer Onboarding and Management program.

What qualifications are required for this position?

Candidates should have 5+ years in a BSA/AML senior compliance role, 3+ years of people management experience, operational knowledge of Compliance programs, and proficiency in BSA/AML laws and regulations.

Are there any preferred qualifications for this role?

Yes, having relevant industry certifications (such as CAMS, CGSS, CFE, CFCS, CRCM) and knowledge of Bitcoin and other cryptocurrencies is considered an advantage.

What are some key responsibilities of the Compliance Appeals Lead?

Key responsibilities include overseeing team operations, developing procedures, identifying training opportunities, improving workflows, and collaborating with other operations teams.

What benefits do employees receive at Block?

Employees benefit from healthcare coverage, retirement plans, an Employee Stock Purchase Program, wellness perks, paid parental leave, paid time off, and learning and development resources.

Is Block an equal opportunity employer?

Yes, Block is a proud equal opportunity employer and is committed to building an inclusive workplace.

What kind of experience is valued for candidates applying for this role?

Experience in a senior compliance or compliance operations role within a financial services firm, preferably in the payment or Fintech space, is highly valued.

How does Block support employee development?

Block provides learning and development resources to help employees grow and enhance their skills within the organization.

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Afterpay

Finance
Industry
501-1000
Employees

Mission & Purpose

Afterpay is a financial technology company that offers a "buy now, pay later" service, allowing consumers to make purchases and pay for them in four interest-free instalments. Their goal is to provide a flexible and convenient payment solution that helps shoppers manage their finances without incurring debt. By partnering with various retailers, Afterpay aims to enhance the shopping experience and support responsible spending habits. Their purpose is to empower consumers with financial freedom while driving sales for merchants.

Culture & Values

  • We’re brave with our decisions.

  • We keep it real with our actions.

  • We do the right thing for all stakeholders.

  • We shape the future with passion.