Compliance Manager

Ashford and St. Peter's Hospitals NHS Foundation Trust

2mo ago

Job
Full-time
Senior & Expert Level
Government & Politics
Healthcare

AI generated summary

You need NHS experience in acute Trusts, corporate/governance, risk and audit skills, report writing, data analysis, IT proficiency, and excellent interpersonal abilities. Stay calm in fast-paced environments.
You will lead quality compliance initiatives, support clinical colleagues, prepare regulatory reports, manage meetings, and drive improvement across the Trust. Engage stakeholders and ensure smooth operations.

Requirements

You must have experience working in this kind of role the NHS, ideally in an acute Trust.
You will have experience in the functions of corporate governance, clinical governance, risk, assurance, audit, safety, clinical effectiveness.
You must be experienced generating and handling papers for high level Corporate Committees and be able to produce reports using excellent written style, grammar and with high quality technical content which is ‘right first time’.
You must have robust data and information analytic skills and be highly numerate and excellent at using IT systems.
You must be excellent dealing with NHS service users, colleagues, and external organisations such as regulatory bodies or NHS partners.
Having the right attitude to keep calm in this fast pace service is vital.

Responsibilities

1. Practically lead on delivery of core corporate quality & regulation functions, providing support to senior managers as required.
2. Deploy a transformational approach to ensuring Trust compliance with core areas of quality including CQC regulation, and the use of IT systems to drive this forward with divisional and corporate colleagues.
3. Support clinical colleagues with practical advice and solutions to their quality challenges, so that these are collaboratively resolved in a multi-divisional way.
4. Deliver assurance and improvement information – data, written material, reports, etc., ensuring the service is recognised as responsive with internal and external stakeholders including CCG, CQC, NHSI and others.
5. Be the key person to prepare, co-ordinate and operationally mobilise for CQC core functions.
6. Ensure timely, accurate and smooth functioning of key meetings, which includes all administrative functions including minute-taking.
7. Ensure that seniors receive prompt and appropriate handling of all general quality information and communication requirements as arise from time to time.
8. Generate written data and reports, policies (or similar), to a high standard of communication, adapted to the needs of the audience, without re-work from seniors.
9. Stakeholder engagement and assurance work with external representatives.
10. Deploy a transformational, can-do, approach bringing corporate quality and regulation to the forefront of everything we do.
11. Deliver, and be the expert advisor on, regulation and core corporate quality, and work with colleagues to convert this into practical delivery across the Trust.
12. Keep current with, and contribute to, new developments in clinical quality governance and regulation. Collaborate with colleagues to implement a multi-professional approach.
13. Effectively contribute to the Trust vision, strategic objectives and key work programmes.
14. Triangulate intelligence from various sources, such as audits, reviews, claims, coroners, incidents, patient experience, dashboards, to support learning and improvement.
15. Lead on the Trustwide Corporate materials as applicable to the role, such as Policies. Support areas to effectively implement these and monitor for effectiveness.
16. Monitor and assure on compliance with reports issued by external agencies.
17. Prepare and collate update reports to regulators – including visit preparations, timetables, schedules, clinical performance update reports, ad-hoc requests, profile incident and complaint updates, and other regulatory submissions externally and internally.
18. Develop and implement internal monitoring/assurance systems as may be in use, working with colleagues to ensure the systems provide timely, complete, accurate information and that this is used to drive clinical service improvement.
19. Scope, implement, refresh, monitor, and report plans to improve key performance indicators (KPIs) for quality and regulation.
20. Prepare information for regulatory visits such as Care Quality Commission. Work with colleagues to meet the needs of regulatory requirements.
21. Work with other leads/managers of the service, to ensure aims and objectives are collectively delivered in a joined-up manner.
22. Expertly handle timely, accurate and smooth functioning of high-level Committees. This includes organising, minute-taking, monitoring, and other related corporate activities required to meet the needs of the department and those involved.
23. Be an expert minute taker, requiring no re-work of draft minutes. Quality assure on minutes taken by colleagues.
24. Support information associated with external/internal bodies such as CCG, CQC, or other forums as applicable to the role.
25. Support production of the Quality Account (annual report) to a high standard, meeting the requirements of national regulations. Liaise with contributors to submit work to tight timescales.
26. Apply appropriate project management and quality improvement methodologies, to enable a project to be implemented, monitored, and effectively delivered.
27. Support senior personnel to ensure the smooth handling of regulatory and clinical quality across the Trust.
28. Implement robust systems of work to ensure that feedback is responded to promptly, effectively, and cohesively.
29. Prepare verbal, written, and visual information timely and to a high standard of accuracy, reliability and readability, appropriate for a wide range of audiences.
30. Support Senior Managers with cost improvement programmes, business planning, quality priority setting and consultation.
31. Chair Committees as designated by your line manager – ensuring that papers are produced, retained, and administered appropriately.
32. Write business cases as required.
33. Lead on Trust self-assessment against national quality and regulatory standards and sector best practice.
34. Provide training as is required for the role.
35. Effectively harness use of technology for the quality and regulation portfolio.

FAQs

What are the primary responsibilities of the Compliance Manager at Ashford and St Peters Hospitals NHS Foundation Trust?

The Compliance Manager will be practically leading the delivery of core corporate quality and regulation functions, supporting senior managers, ensuring compliance with CQC regulations, providing practical advice to clinical colleagues, preparing reports for internal and external stakeholders, coordinating CQC preparations, and generating high-quality written materials.

Is experience in an NHS acute Trust required for this role?

Yes, significant experience working in a similar role within the NHS, ideally in an acute Trust, is a requirement for this position.

What skills are essential for the Compliance Manager position?

Essential skills include robust data and information analytic abilities, excellent written and verbal communication skills, the ability to handle high-level corporate governance functions, and proficiency in IT systems.

Will the Compliance Manager interact with external organizations?

Yes, the Compliance Manager will engage with external organizations such as regulatory bodies, NHS partners, and other healthcare stakeholders to provide assurance and improve quality.

What opportunities for professional development are offered?

The Trust is committed to providing continuous professional development and support in career development for employees.

Are there benefits such as pension schemes for the Compliance Manager position?

Yes, the role includes an excellent pension scheme as well as various NHS benefits and discounts.

What type of work environment can the Compliance Manager expect?

The Compliance Manager can expect a fast-paced environment that requires the ability to maintain composure while ensuring high standards of service delivery.

Will the Compliance Manager be involved in producing reports?

Yes, generating reports, policies, and written materials to a high standard of communication is a key responsibility of the Compliance Manager.

Is prior experience with CQC regulations necessary for this position?

Yes, the role requires experience and knowledge of CQC regulation and the ability to prepare for and respond to CQC requirements.

Will the Compliance Manager facilitate training for other staff members?

Yes, the Compliance Manager will provide training as required for the role.

Ashford and St. Peter's Hospitals NHS Foundation Trust

Together we care

Science & Healthcare

Industry

1001-5000

Employees

1998

Founded Year

Mission & Purpose

Ashford and St. Peter's Hospitals NHS Foundation Trust provides comprehensive healthcare services, including acute, elective, and emergency care at its hospitals and community locations. Their ultimate mission is to deliver exceptional, patient-focused care that improves health outcomes and enhances patient experiences. Their purpose is to serve and support their local communities by offering high-quality, accessible medical services and fostering a culture of excellence and compassion in healthcare.