FAQs
What is the job title for this position?
The job title is Concierge.
Where is the position located?
The position is located at The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia, 6000.
Is this a full-time position?
Yes, this is a full-time position.
Are there any employee benefits offered?
Yes, benefits include free employee duty meals, discounts on hotel rooms and food and beverage, paid birthday leave, sabbatical leave, paid parental leave, and various recognition and wellbeing programs.
What are the key responsibilities of a Concierge?
Key responsibilities include greeting guests warmly, responding to guest requests, providing information about property amenities and local attractions, resolving guest problems, and processing guest calls and requests.
What qualifications are required for this position?
Required qualifications include Responsible Service of Alcohol certification, I’m Alert Food Safety Certification, an unrestricted WA Driver’s Licence, knowledge of the local area, a passion for customer service, and unrestricted working rights for Australia.
What type of training and development opportunities are available?
Training and career development opportunities are available within the international brand.
What is the company's stance on diversity and inclusion?
Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture, and they do not discriminate based on protected characteristics.
Will I be contacted if shortlisted for the position?
Yes, only shortlisted candidates will be contacted to go through the selection process.
What is meant by "Gold Standards"?
"Gold Standards" refer to the foundation of The Ritz-Carlton's service philosophy, encompassing their Employee Promise, Credo, and Service Values, guiding employees to deliver exceptional luxury service daily.