FAQs
What are the main responsibilities of a Concierge at Anthology?
A Concierge at Anthology is responsible for greeting prospects and residents, answering phone calls, managing guest suite and clubhouse amenities, tracking package deliveries, organizing resident activities, and maintaining relationships with concierge vendors.
What are some key traits that make a successful Greystar team member in this role?
Successful Greystar team members in the Concierge role exhibit traits such as professionalism, organization, responsibility, resourcefulness, helpfulness, and confidence.
How does a Concierge at Anthology handle package deliveries?
A Concierge at Anthology manages all package deliveries by documenting arrival information, notifying residents within 24 hours, and maintaining tracking logs for package deliveries.
How does a Concierge at Anthology assist with resident activities and programs?
A Concierge at Anthology assists the community team with scheduling, planning, and organizing resident activities and programs to enhance the resident experience and community engagement.
What kind of information does a Concierge at Anthology keep on local amenities and services?
A Concierge at Anthology keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents to provide excellent customer service and enhance their living experience.