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Content Designer / Copywriter

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Lloyds Banking Group

12d ago

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Design
    Product
  • Chester

Requirements

  • Experience as a UX writer, conversation designer, or content designer.
  • Familiarity working in a complex or regulated landscape – ideally financial services.
  • A collaborative mindset ready to be a part of a busy multi-disciplinary team.
  • Flexibility in writing on-brand content in multiple tones of voice.
  • Confidence in writing concise, clear and consistent copy for different channels.
  • The ability to influence and manage multiple stakeholders across product, risk, legal and branding teams.
  • Experience using and collaborating in Design platforms, such as Figma.

Responsibilities

  • Create engaging, readable, accessible content that gives our customers great digital experiences.
  • Develop genuine empathy for people, understanding their needs, aspirations and challenges.
  • Take ownership as the content expert in an agile environment.
  • Think strategically about how our conversations can evolve, and spot opportunities for where they link into other experiences.
  • Share expertise to help shape the overall design approach.
  • Provide consistency in the way we have conversations with customers across topics and touchpoints.
  • Promote and demonstrate how effective writing helps customers.

FAQs

Do we support remote work?

Yes, we support a hybrid working format, which includes flexible working options. Employees are expected to spend at least two days per week at the Chester office.

What is the salary range for this position?

The salary range for the Content Designer / Copywriter position is £59,850 - £66,500.

What qualifications are required for this role?

Candidates should have experience as a UX writer, conversation designer, or content designer, and familiarity with working in a complex or regulated landscape, preferably in financial services.

How many holidays do employees receive?

Employees receive 30 days of holiday, in addition to bank holidays.

What are the flexible working options available?

The flexible working options include hybrid working and job share opportunities.

What benefits are offered to employees?

Benefits include a generous pension contribution of up to 15%, an annual performance-related bonus, share schemes including free shares, adaptable lifestyle benefits, wellbeing initiatives, and generous parental leave policies.

Where is the position located?

The position is located in Chester or Manchester.

What is the working pattern for this role?

The working pattern is full-time, with a hybrid work style that requires at least 40% of the time spent in the Chester office.

How does Lloyds Banking Group support diversity and inclusion?

Lloyds Banking Group is committed to creating an inclusive organization that reflects modern society and celebrates diversity, implementing various initiatives and policies to support under-represented groups.

Will there be opportunities for professional growth in this role?

Yes, there will be opportunities for learning, growth, and development as part of shaping the financial services of the future within the Group.

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Lloyds Banking Group

Helping Britain Prosper

Finance
Industry
10,001+
Employees

Mission & Purpose

We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together. Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.

Culture & Values

  • People-first

    We put people first to go further for customers.

  • Bold

    We’re bold, we take action and innovate.

  • Inclusive

    We’re inclusive to value everyone.

  • Sustainable

    We champion sustainability to care for our planet.

  • Trust

    We trust each other to achieve more together.

Benefits

  • Flexible working

    A hybrid model and the ability to work flexibly is key to ensuring our colleagues can have both a rewarding career and a healthy work/life balance.

  • Health and wellbeing

    We encourage a culture of wellbeing and inclusivity, and provide a range of health and wellbeing services to meet the diverse needs of our colleagues.

  • Holiday allowance

    We offer a generous holiday allowance to enable you achieve a healthy work/life balance. You’ll be eligible for a minimum of 22 days holiday, rising to 30 days based on length of service and grade. Bank holidays are in addition to this, and you’ll have the opportunity to buy or sell the equivalent of a week’s holiday through our ‘Flex’ scheme.

  • Family leave

    From day one you’ll be able to have up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave. Shared parental leave is created when maternity or adoption leave is ended early. If you are an eligible partner you could receive up to 20 weeks of fully paid leave.

  • Flexible working

    A hybrid model and the ability to work flexibly is key to ensuring our colleagues can have both a rewarding career and a healthy work/life balance.

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