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Content Designer Manager

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Lyft

Yesterday

  • Job
    Full-time
    Senior Level
  • Design
    Product
  • New York
  • Quick Apply

AI generated summary

  • You need 2+ years in Content Design management, 5+ years as a practitioner, strong UX understanding, excellent communication skills, and the ability to adapt in a dynamic environment.
  • You will lead team planning, foster growth, enhance collaboration, maintain quality, identify opportunities, coach members, and contribute to content design initiatives.

Requirements

  • 2+ years of Content Design management experience, including a proven ability to maintain stability in an ever-changing environment
  • 5+ years of Content Design practitioner (or related) experience, including best-in-class understanding of UX principles, microcopy, and content design principles
  • Experience working in a fast-paced, dynamic environment, and an ability to pivot gracefully
  • Outstanding stakeholder management and communication skills; equally comfortable sharing your perspective in a cross-functional stand-up as a boardroom
  • Strong ability to approach work with curiosity, humor, and humility

Responsibilities

  • Generally speaking, you'll be responsible for the planning, execution, culture, engagement, and process of your team. Diving deeper:
  • Responsible for the performance and growth of your team, and for helping create space for them to focus and do great work
  • Drive collaboration and consensus across multiple teams and functions while relentlessly advocating for our users
  • Model how to uphold and push the quality bar, coaching others across disciplines to rise to this level
  • Balance tough trade-offs and compromises to always deliver the highest value for customers while maintaining a sustainable pace and workload for your team.
  • Identify areas of opportunity for the organization and individuals alike, and develop holistic solutions that set everyone up for success
  • Evolve the Content Design discipline within Lyft, which often looks like coaching junior members of the team, building systems for stronger cross-functional alignment, and developing internal team processes around craft and quality
  • Contribute your leadership to overall Content Design and Design+ team initiatives

FAQs

What is the primary responsibility of the Content Design Manager?

The primary responsibility of the Content Design Manager is to lead a team of content designers, focusing on their performance and growth, while driving collaboration and consensus across multiple teams and functions.

How many content designers will I be managing in this role?

You will be managing a team of five content designers.

What products will my team be working on?

Your team will be working across our Driver, Customer Care, Pay, and Mapping products.

What qualifications are needed for this position?

Candidates should have 2+ years of Content Design management experience, 5+ years of content design practitioner experience, a strong understanding of UX and content design principles, and excellent stakeholder management and communication skills.

Is there an emphasis on user advocacy in this role?

Yes, a key responsibility is to advocate for users while driving collaboration and consensus across different teams.

What is the expected work environment?

The role will be in-office on a hybrid schedule, requiring team members to work in the office three days per week, with flexibility to work from anywhere for up to four weeks per year.

Are there opportunities for professional development within the team?

Yes, the role involves coaching junior members of the team and identifying areas of opportunity for both the organization and individuals.

What type of benefits does Lyft offer for employees?

Lyft offers great medical, dental, and vision insurance options, mental health benefits, family building benefits, unlimited paid time off for salaried team members, a 401(k) plan, 18 weeks of paid parental leave, and pre-tax commuter benefits.

What is the salary range for this position in the San Francisco area?

The expected base pay range for this position in the San Francisco area is $161,000 - $200,000, depending on qualifications, experience, and geographic location.

Does Lyft promote an inclusive workplace?

Yes, Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace.

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Lyft

Ride by ride, we’re reimagining the world’s best transportation.

Transportation
Industry
5001-10,000
Employees
2012
Founded Year

Mission & Purpose

Lyft was founded in 2012 by Logan Green and John Zimmer to improve people’s lives with the world’s best transportation, and is available to approximately 95 percent of the United States population as well as select cities in Canada. Lyft is committed to effecting positive change for our cities by offsetting carbon emissions from all rides, and by promoting transportation equity through shared rides, bikeshare systems, electric scooters, and public transit partnerships.