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Content Designer, Risk

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Stripe

20d ago

  • Job
    Full-time
    Senior Level
  • Design
    Product
  • Toronto

AI generated summary

  • You have 5+ years of experience in content design, can simplify complex topics, and excel in various channels. You think systemically and prioritize inclusivity and accessibility in your writing.
  • You will collaborate with teams to uncover content needs, develop frameworks for risk workflows, shape onboarding and navigation, facilitate content workshops, and maintain style guides.

Requirements

  • 5+ years of experience working as a content designer, UX writer, or content strategist
  • Embraces the highly technical nature of Stripe and our products, and translates complex concepts into clear, intuitive language
  • Comfortable designing content across surfaces and channels, including web, email, and product interfaces
  • Thinks in systems and is comfortable driving large-scale information architecture projects
  • Writes using best practices for inclusivity and accessibility to reach users worldwide

Responsibilities

  • Collaborate with designers, researchers, product managers, risk strategists, and engineers to deliver end-to-end user experiences
  • Lead content discovery and planning, ensuring the right activities are prioritized to uncover users’ content needs
  • Develop a content framework for risk and compliance remediation workflows that scales to different user and issue types
  • Deliver recommendations and solutions to a diverse set of partners and stakeholders, including audit findings, concept models, content requirements, etc.
  • Shape (and scribe) onboarding flows, navigation schemes, and other microcopy
  • Facilitate content critiques and workshops, advise partners on content execution, and create tools and templates to enable others to create their own great content
  • Create, maintain, and implement style guides and shared nomenclature across Stripe

FAQs

What is the primary focus of the Content Designer, Risk role at Stripe?

The primary focus of the role is to shape the strategic direction of high-impact projects, craft clear interface copy, and collaborate with various teams to enhance user experiences related to risk and compliance.

What qualifications are required to apply for this position?

The minimum requirements include 5+ years of experience as a content designer, UX writer, or content strategist, as well as the ability to translate complex concepts into intuitive language and design content across multiple channels.

Is experience in financial products preferred for this role?

Yes, experience designing content for complex financial products or highly regulated industries is a preferred qualification.

What can you tell me about the work environment at Stripe for this role?

This role is available in both office and remote locations, with office-assigned employees expected to spend at least 50% of their time in the office each month. Remote work is facilitated for those living 35 miles or more from a Stripe office.

What kind of projects will the Content Designer, Risk work on?

The Content Designer will work on content discovery, planning, and creating a content framework for risk and compliance remediation workflows, as well as developing onboarding flows and microcopy.

Are there opportunities for collaboration within the team?

Yes, the Content Designer will collaborate closely with designers, researchers, product managers, risk strategists, and engineers in cross-functional teams.

Does the role involve creating style guides and shared nomenclature?

Yes, part of the responsibilities includes creating, maintaining, and implementing style guides and shared nomenclature across Stripe.

Is there potential for growth within this position?

Yes, as the role involves shaping high-impact projects and driving large-scale information architecture projects, there are numerous opportunities for professional growth and impact within the organization.

What is the salary range for the Content Designer, Risk role?

The annual US base salary range for this role is $133,600 - $200,300, with specifics based on experience, qualifications, and location discussed during the interview process.

What benefits are included in this role?

Benefits for this role may include equity, company bonuses, a 401(k) plan, medical, dental, and vision benefits, as well as wellness stipends.

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Stripe

Help increase the GDP of the internet.

Technology
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.