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Content Writer

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UBIQUITY

2mo ago

  • Job
    Full-time
    Junior Level
  • Manila
  • Quick Apply

AI generated summary

  • You should have 1+ years in content and technical writing, BPO knowledge, strong communication skills, be a team player, manage time well, and be open to on-site and graveyard shifts.
  • You will identify training needs, organize leadership courses, write and edit content, manage revisions, create storyboards and learning activities, maintain documentation, and collaborate on training materials.

Requirements

  • At least 1 year experience in content writing and technical writing
  • Must be familiar with BPO setup
  • Excellent in conceptualizing, researching, editing, and proofreading content
  • Excellent written and verbal communication skills
  • Must be a team player with time management skills
  • Must be willing to work on site but open for discussion
  • Must be amenable to work on graveyard shifts

Responsibilities

  • Partners with his manager and different leaders to identify training needs
  • Plan and organize learning track for leadership development courses
  • Write and edit leadership courses for Ubiquity team members
  • Manage and update revisions of all courses
  • Assist in the creation of storyboards needed for e-learning courses
  • Create and develop hands on learning activities for all learning content
  • Maintain a repository of all content documentations
  • Facilitate discussions with the Content Developers and Training Officers on how training materials are created

FAQs

What is the primary responsibility of a Content Writer at Ubiquity?

The primary responsibility of a Content Writer at Ubiquity includes conducting thorough research on leadership and personal development topics, generating ideas for new content types, and proofreading articles before publication.

Is experience in content writing required for this role?

Yes, at least 1 year of experience in content writing and technical writing is required for this role.

Are there any specific industry experiences that candidates should have?

Candidates must be familiar with a BPO (Business Process Outsourcing) setup.

What skills are essential for a Content Writer at Ubiquity?

Essential skills include conceptualizing, researching, editing, proofreading content, excellent written and verbal communication skills, time management, and being a team player.

What type of shifts will the Content Writer need to work?

The Content Writer must be amenable to working on graveyard shifts.

Will the Content Writer be required to work on-site?

Yes, the Content Writer must be willing to work on-site, but openness for discussion is also permissible.

What role does collaboration play in the position?

Collaboration is essential as the Content Writer will partner with their manager and various leaders to identify training needs and facilitate discussions on training material creation.

What types of content will the Content Writer be developing?

The Content Writer will be developing content related to leadership courses, training materials, e-learning storyboards, and hands-on learning activities.

Is there a specific educational requirement for the Content Writer position?

The job description does not specify a particular educational requirement; however, relevant experience and skills are emphasized.

How does Ubiquity support inclusivity in the workplace?

Ubiquity is committed to creating an inclusive employee experience regardless of race, gender, religion, sexual orientation, age, or disability, encouraging everyone to contribute their ideas and be their authentic selves.

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UBIQUITY

Partnership. Innovation. Community.

Consulting
Industry
10,001+
Employees
2012
Founded Year

Mission & Purpose

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office operations, and business transformation.