(Contingent) HR Specialist - Benefits

Trinity Health

2mo ago

Job
Full-time
Mid & Senior Level
Customer Relations
People, HR & Administration
Germany, +11
Remote

AI generated summary

You must have HR knowledge, 4-5 years in benefits roles, HRIS experience, strong communication skills, ability to work independently, and proficiency in MS Office. A bachelor’s degree is preferred.
You will manage benefits administration, resolve HR issues, support leave processes, ensure compliance, develop training resources, and maintain strong customer service and relationships with stakeholders.

Requirements

Must possess a comprehensive knowledge of Human Resources, Health & Welfare Benefits implementation, benefits, benefit administration, process integration and contact/service center operations, as normally obtained through an associate degree and four (4) to five (5) years of progressive experience with increased responsibility in a benefits Analyst/Coordinator/Specialist or support role, in a high-volume work environment or an equivalent combination of education and experience preferred. A bachelor’s degree in business administration, Business Systems, Human Resources or related field is preferred.
Experience in vendor management preferred.
Knowledge of HRIS required. Experience managing leaves through technology solutions required. Familiarity with Workday, Kronos and PeopleSoft preferred.
Demonstrated decision making skills. Excellent communication skills, including strong listening and comprehension skills, and excellent human relations and interpersonal skills. Strong analytic, problem solving, judgement and conflict resolution skills. Demonstrated written communication skills and the ability to speak and present in front of groups.
Ability to work independently with little supervision while organizing and prioritizing workload. Ability to handle multiple tasks, meet established deadlines and, with composure, work in a face paced work environment.
Ability to effectively interact and successfully represent the Department with higher level management, other various departments, functional areas and RHM's.
Demonstrated proficiency in MS Office Suite
Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.

Responsibilities

Provides expert direction, management, and assistance in analysis and resolution of complex and/or routine issues and requests related to learning management system administration.
This position is responsible for supporting the design, development, implementation, delivery, and maintenance of resources used for instructional functions.
Operates with a high degree of independence, autonomy, and use of good judgement, strong technical, problem solving, and analytical skills.
Develops sustainable, efficient, and effective processes to support customers within the parameters of the department service level agreements.
Markets department services and provides world class customer service.
This position works closely with and/or supports System Office/RHM business leaders, HR partners, managers, colleagues, and the vendor.
Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in leadership behaviors, practices and decisions.
Manages specialized HR service delivery for the HR Service Center.
Operates as subject matter expert in the area of Benefits.
Applies knowledge of federal and state/local leave of absence laws, union contracts, FMLA, workers' compensation, OSHA Reporting, ADAAA, benefits plan design, company policy/procedure, and HRIS reporting.
Obtains guidance and direction from immediate supervisor as needed.
Acts independently to evaluate and determine employee eligibility and leave history within required time frames.
Receives, prepares, and monitors leave of absence paperwork actions.
Communicates and provides explanation of approvals, denials, leave extensions, and other important information regarding leaves.
Utilizes independent judgment to make decisions based on insufficient or unclear data.
Conducts appropriate research to ensure data is complete and to respond to problems and unresolved questions objectively.
Develops sustainable, efficient, and effective processes for the RHM's supported by the Department within the guaranteed service level agreement.
Strives to maintain and enhance expertise in area of specialization through obtaining certification and attendance at seminars.
Keeps current on emerging trends, legal developments and issues.
Develops communications and actively participates in training programs (in-house) to provide new information or updates to employees and management.
Facilitates frequent meetings with HR and various cross functional teams to provide leave of absence statistical data, evaluate trends and develop recommendations to minimize Company risk in all situations.
Utilizes presentation skills to provide project and customer service delivery updates.
Builds and maintains collaborative relationships with RHM staff, Payroll, HR Operations, Legal Department, Total Rewards, and vendors to facilitate efficient management of escalated assignments.
Maintains strong attention to detail while focusing on customer excellence.
Establishes and maintains case management technology to accurately log case issues and notes for case assigned under stringent Legal Department requirements.
Adheres to established regulations and ensures compliance for processes, procedures, plans and systems.
Maintains confidentiality of department and colleague information according to established practice within HIPAA and NPPI guidelines.
Performs administrative activities, which include completion of processed forms, prepares statistical/operational reports and conducts data integrity audits.
Performs special projects and other related duties as required.
Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

FAQs

What is the employment type for the HR Specialist - Benefits position?

The employment type for this position is part time.

Is this position eligible for benefits?

No, this position is full time, non-benefit eligible.

What are the primary responsibilities of the HR Specialist - Benefits?

The primary responsibilities include managing specialized HR service delivery for the HR Service Center, acting as a subject matter expert in Benefits, evaluating employee eligibility for leaves, and developing efficient processes for the department.

What qualifications are required for this position?

A comprehensive knowledge of Human Resources, Health & Welfare Benefits implementation, and at least four to five years of experience in a benefits Analyst/Coordinator/Specialist or support role is required, preferably with an associate degree or a bachelor's degree in a relevant field.

What technology solutions should candidates be familiar with?

Candidates should have knowledge of HRIS and experience managing leaves through technology solutions. Familiarity with Workday, Kronos, and PeopleSoft is preferred.

What skills are essential for the HR Specialist - Benefits role?

Essential skills include demonstrated decision-making abilities, excellent communication skills, strong analytic and problem-solving skills, and proficiency in MS Office Suite.

How does Trinity Health approach diversity and inclusion?

Trinity Health is committed to integrating diversity, equity, and inclusion in all that they do, providing accessible and equitable care for all individuals served.

What is the hourly pay range for this position?

The hourly pay rates for this position range from $26.87 to $40.31.

Will training opportunities be provided to enhance expertise in this role?

Yes, the position includes opportunities for obtaining certifications and attending seminars to maintain and enhance expertise in the area of specialization.

Trinity Health

We are one of the largest not-for-profit, faith-based health care systems in the nation.

Science & Healthcare

Industry

10,001+

Employees

Mission & Purpose

Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.