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Contracts Manager

  • Job
    Full-time
    Mid Level
  • Construction & Surveying
    Facilities Management
  • Leeds

AI generated summary

  • You need 3+ years in Facilities Management, HND/HNC in Building Services, experience in FM contracts, strong commercial knowledge, leadership skills, budget management, IT proficiency, and relevant certifications.
  • You will manage relationships, lead site teams, drive contract compliance, handle emergencies, uphold safety standards, and oversee budgets while ensuring performance targets are met.

Requirements

  • Minimum of 3 years’ experience in a Facilities Management or Building Services multi disciplined role.
  • HND/HNC qualification in Building Services or equivalent.
  • Proven experience with mechanical, electrical, or HVAC services in FM contracts.
  • Proven experience with the management of Project works from design to financial completion.
  • A strong grasp of contract performance and commercial knowledge.
  • Excellent communication and leadership skills, with the ability to inspire teams and build lasting relationships with clients.
  • Experience in managing contract budgets and maximizing supply chain performance.
  • Excellent IT skills proficient across all Microsoft packages.
  • IOSH or equivalent health and safety certification.
  • Project management qualification Prince 2 or equivalent.

Responsibilities

  • Build Strong Relationships: Develop and maintain excellent working relationships with client estate management teams, stakeholders, and internal departments to deliver outstanding service.
  • Lead the Team: Oversee and motivate local site management teams and direct labor, ensuring productivity and contract compliance.
  • Drive Improvement: Collaborate with senior management to implement change management processes that enhance contract performance and service delivery.
  • Exceed Expectations: Monitor and optimize contract performance to achieve all SLA and KPI targets.
  • Manage Emergencies: Take charge of emergency repairs, critical incidents, and temporary services to ensure minimal disruption to client operations.
  • Ensure Excellence: Lead the charge on health and safety standards, maintaining GRAHAM’s reputation for operational excellence.
  • Lead with Insight: Oversee budgets, prepare detailed reports, and drive performance reviews to ensure continuous improvement and financial success.

FAQs

What is the main responsibility of the Contracts Manager at GRAHAM?

The main responsibility of the Contracts Manager at GRAHAM is to deliver exceptional service across the Council Estate, overseeing planned and reactive maintenance along with minor works, while ensuring contract compliance and managing teams effectively.

What qualifications are required for the Contracts Manager position?

A minimum of 3 years’ experience in a Facilities Management or Building Services multi-disciplined role and an HND/HNC qualification in Building Services or equivalent are required for the position.

Is previous experience with mechanical, electrical, or HVAC services essential for this role?

Yes, proven experience with mechanical, electrical, or HVAC services in FM contracts is essential for the Contracts Manager role.

What type of work environment can I expect at GRAHAM?

At GRAHAM, you can expect a supportive work environment that celebrates individuality, promotes growth, and aims to create a culture of excellence and innovation.

What benefits does GRAHAM offer to its employees?

GRAHAM offers a comprehensive benefits package that includes generous paid time off, strong financial security with pension schemes, health and wellness programs, career development opportunities, and legal benefits such as free will advice.

How important is communication and leadership in this role?

Communication and leadership are extremely important in this role, as the Contracts Manager must inspire teams, build relationships with clients, and ensure smooth operations.

What is the salary range for the Contracts Manager position?

The salary for the Contracts Manager position is described as competitive, but specific figures may vary based on experience and qualifications.

Does GRAHAM encourage diversity in their hiring process?

Yes, GRAHAM is committed to developing a diverse and inclusive workforce and particularly welcomes applications from females and individuals from a minority ethnic background.

Are there opportunities for career development within the company?

Yes, GRAHAM is committed to ongoing training and development opportunities to help employees advance their careers.

Is experience in managing contract budgets a requirement for this position?

Yes, having experience in managing contract budgets and maximizing supply chain performance is among the essential requirements for the Contracts Manager role.

Delivering lasting impact.

Real Estate
Industry
1001-5000
Employees
1778
Founded Year

Mission & Purpose

GRAHAM is a privately-owned company that specialises in the delivery of award-winning construction, civil engineering, interior fit-out, facilities management and investment projects. A truly national business, with an annual turnover of £948m, it operates from a network of 16 regional offices throughout the UK and Ireland, and employs over 2000 staff. Proudly “delivering lasting impact” since 1778, it is currently completing over 100 live projects across a range of key sectors including education, healthcare, commercial, retail, highways and rail. Looking ahead, GRAHAM has a record order book and a healthy £1.9bn pipeline of opportunity. As a responsible, sustainable contractor, GRAHAM has also aligned its CSR strategy to the UN Sustainable Development Goals to help achieve its ambitious social value and environmental targets. This account is only monitored during our hours of operation; Monday to Friday, from 8:30am to 5pm BST. Please expect a response within that time frame.