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Marriott International

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Pune

AI generated summary

  • You need a high school diploma or G.E.D., at least 1 year of relevant experience, and no supervisory experience required.
  • You will manage event details, ensure guest satisfaction, maintain safety standards, develop relationships, and perform various physical tasks to support successful functions and team goals.

Requirements

  • High school diploma or G.E.D. equivalent.
  • At least 1 year of related work experience.
  • No supervisory experience.
  • None

Responsibilities

  • Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable.
  • Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
  • Respond to and try to fulfill any special banquet event arrangements.
  • Follow up on special banquet event arrangements to ensure compliance.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, and support team to reach common goals.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Visually inspect tools, equipment, or machines (e.g., to identify defects).
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

Is this position remote?

No, this position is not remote; it requires full-time on-site work at the hotel.

What is the experience requirement for this job?

At least 1 year of related work experience is required for this position.

Is supervisory experience necessary for this role?

No, supervisory experience is not required for this position.

What educational qualifications are needed for this role?

A high school diploma or G.E.D. equivalent is preferred for this position.

What are the physical demands of the job?

The job requires standing, sitting, or walking for extended periods, moving objects weighing up to 25 pounds, and navigating narrow or uneven spaces.

Are there any specific licenses or certifications needed for this position?

No, there are no specific licenses or certifications required for this role.

What is the company's stance on diversity and inclusion?

Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture, ensuring non-discrimination on any protected basis.

What is the job category for this position?

The job category for this position is Food and Beverage & Culinary.

What should employees expect regarding guest interactions?

Employees are expected to welcome and acknowledge all guests according to company standards, anticipate and address their service needs, and express genuine appreciation.

What type of environment does Four Points by Sheraton aim to provide for its employees?

Four Points by Sheraton aims to create a friendly, supportive, and inclusive environment where team members can thrive and do their best work.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.