FAQs
What is the main role of a counselor in the Victim Services Division?
The counselor provides comprehensive information and support services to victims and their families, including assistance with victim rights, the judicial process, and community resources.
What are the workdays and hours for this position?
The workdays are Monday through Friday, from 8 AM to 4 PM. Please note that this schedule is subject to change.
Is a Bachelor's degree required for this position?
Yes, a Bachelor's degree in a social or behavioral science (such as Sociology, Psychology, Social Work, or Counseling) is required. A Master's degree can be substituted for the experience requirement.
How much professional experience is required for this role?
Two years of professional counseling or related social services experience are required. A Master's degree in a relevant field can substitute for this experience.
Are there any preferred qualifications for applicants?
Yes, preference will be given to bilingual (Spanish/English) applicants, those with prior law enforcement experience, and those with investigative casework knowledge.
What are the working conditions like for this position?
The position is physically comfortable and typically involves a normal office environment with acceptable lighting, temperature, and air conditions.
Will I need to pass a criminal background check?
Yes, applicants must pass a criminal background check and may need to obtain and maintain federally mandated security clearance if required.
How can I apply for this position?
Applications must be submitted online at the City of Houston's official website during the active posting period. Only online applications will be accepted.
Are there any additional requirements after hiring?
Yes, all new hires must pass a pre-employment drug test and are subject to physical examinations and verification of the information provided.
How can I check the status of my application?
You can log in to your online profile to view your application status or call the Human Resources Department at (713-308-1289).
What should I do if I require special services or accommodations during the application process?
If you need special services or accommodations, contact the Human Resources Department at (713-308-1289).