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Credit Controller

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Bruntwood

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Accounting & Tax
    Business, Operations & Strategy
  • Manchester

AI generated summary

  • You should have a proven background in Credit Control, excellent time management, strong communication skills, and the ability to collaborate with internal and external stakeholders.
  • You will collect cash, communicate with customers, maintain data integrity, resolve queries, present debt positions, collaborate with account managers, and manage relationships with legal representatives.

Requirements

  • We are keen to see applications from candidates with a proven background in Credit Control, though we welcome experience from various industries.
  • The ideal candidate will have experience managing debt portfolios and possess excellent time management and organisational skills, with a keen eye for detail.
  • You should be a great communicator, capable of developing robust business relationships with both internal and external stakeholders.
  • Collaboration is key, as you will work closely with other teams in transactional finance.

Responsibilities

  • Coordinate the collection of all cash across your ledger to terms outlined.
  • Calling/Emailing Customers being the front line of communication.
  • Building internal and external relationships.
  • Maintain data integrity across systems.
  • Managing complex customer queries and ensuring they are resolved either directly or with relevant assistance from colleagues.
  • Present debt position to asset managers and internal stakeholders.
  • Collaborating with commercial account managers to resolve customer queries promptly to ensure a seamless cash collection.
  • Producing weekly ledgers to be worked from.
  • Managing relationships with our external legal rep for any escalated cases.

FAQs

What is the work arrangement for this position?

This is a hybrid role, where you will work 4 days from the office and 1 day from home.

Where is the office located?

The office is based at our Union office in the centre of town.

What type of company is Bruntwood?

Bruntwood is a commercial property specialist operating across the UK, focused on offering outstanding office, coworking, retail, and lab spaces while building vibrant communities.

What will my main responsibilities be as a Credit Controller?

You will coordinate cash collection, manage your own ledger, build relationships with customers, handle complex queries, and collaborate with other teams in transactional finance.

Is there an opportunity to volunteer?

Yes, you’ll have 24 hours a year dedicated volunteer time to support causes that matter most to you.

What benefits does Bruntwood offer to its employees?

Benefits include 28 days holiday plus your Birthday off, the option to buy & sell holidays, a matched pension scheme up to 8%, and interest-free learning loans.

What qualifications or experience are required for this role?

We are looking for candidates with a proven background in Credit Control, experience managing debt portfolios, and strong time management and organizational skills.

How does Bruntwood support diversity and inclusion?

Bruntwood encourages applications from ethnic minorities, disabled individuals, and those who are neurodiverse to create a diverse and inclusive workplace that reflects the communities we serve.

Will I have the autonomy to manage my own accounts?

Yes, you will manage your own ledger, allowing you to build relationships directly with Bruntwood customers.

What is the culture and purpose of Bruntwood?

Bruntwood puts sustainability and community at the heart of its purpose, aiming to create equal working opportunities and supporting various charities through initiatives like the Oglesby Charitable Trust.

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Bruntwood

💡 Creating Thriving Cities: Workspace | Laboratories | Retail | Leisure

Real Estate
Industry
501-1000
Employees
1976
Founded Year

Mission & Purpose

Workspace | Laboratories | Retail | Leisure We own, let and manage outstanding buildings, workspace, innovation and science facilities through Bruntwood SciTech and Bruntwood Works. Our purpose: creating thriving cities. This purpose fuels our passion for supporting arts and culture, our deep community engagement and our ambitious plans for future growth. It ensures every investment and decision we make benefits our customers, our communities and our colleagues: because when our cities thrive, so do we. Our commitment to creating thriving cities has helped us to grow into a company with more than £1bn in assets under ownership across over 100 landmark properties, a development pipeline of £1.4bn, and a team of more than 800 people working across our group.