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CRM Solution Architect (m/w/d) 80 - 100%

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Zürich

AI generated summary

  • You should have strong Dynamics 365 knowledge, problem-solving skills, technical understanding (C#, Azure, T-SQL), and creativity for solution development in an agile environment.
  • You define technical solutions for MS Dynamics, collaborate with multidisciplinary teams, ensure compliance, improve processes, and share knowledge through product presentations.

Requirements

  • Gute Dynamics 365 Kenntnisse und viel Interesse an Business Prozessen, so dass du dir ein tiefes Verständnis erarbeiten und Fachanforderungen für die Entwickler übersetzen kannst
  • Jede Menge Eigenantrieb, «Can do»-Grundeinstellung, Spass an Ursachensuche und Problemlösung in einem agilen Arbeitsumfeld (Scrum/SAFe)
  • Kreativität, end-to-end Lösungsdenken, stufenlose Kommunikationsfähigkeiten und ein gesunder Pragmatismus für nachhaltige und wirtschaftliche Lösungsoptionen unter Berücksichtigung der gegebenen Rahmenbedingungen
  • Gutes technisches Verständnis; Power Platform, C#, JavaScript/TypeScript, Azure AppServices, T-SQL sind keine Fremdwörter für dich
  • Von Vorteil sind Hands-on Erfahrungen mit Azure, Programmierung mit C#, Dynamics 365 Customizing und die Bereitschaft für 3rd Level Support

Responsibilities

  • Du definierst technische Lösungskonzepte für Funktionalitäten innerhalb der MS Dynamics-Lösung der Zurich für knapp 4500 Benutzer. Deine Arbeit findet in themenfokussierten, interdisziplinären Teams, die eigenverantwortlich und in enger Abstimmung mit dem Product Owner und Business Stakeholders Product Increments liefern, statt.
  • Du stellst die Umsetzbarkeit und stetige technische Verbesserung sicher und stimmst dich mit Product Ownern, Schnittstellen-Partnern, Business Analysten, Entwicklern und der Domänen/Enterprise Architektur ab.
  • Du engagierst dich aktiv in Projekten zur Verbesserung der Arbeitsweise im Team und der Organisation.
  • Du stellst die Einhaltung von Compliance- und Security-Anforderungen sowie die Nachhaltigkeit der Lösungen sicher.
  • Du teilst dein Wissen im Team und unterstützt aktiv bei der Vermarktung der Lösung in Produktpräsentationen.

FAQs

What is the job title for this position?

The job title is CRM Solution Architect (m/w/d) 80 - 100%.

Where is the job located?

The job is located in Zurich, Oerlikon, Switzerland.

What percentage of remote work is allowed?

Up to 60% of remote work is allowed in a hybrid format.

What are the main responsibilities of a CRM Solution Architect at Zurich?

The main responsibilities include defining technical solution concepts for functionalities within the MS Dynamics solution, ensuring feasibility and continuous technical improvement, engaging actively in projects, ensuring compliance and security, and sharing knowledge within the team.

What qualifications are required for the position?

Candidates should have good knowledge of Dynamics 365, a strong interest in business processes, self-motivation, creativity, good technical understanding of various technologies, and ideally hands-on experience with Azure and Dynamics 365 Customizing.

Is prior experience in an agile work environment necessary?

Yes, having experience in an agile work environment (Scrum/SAFe) is preferred.

What kind of personality traits are sought for this role?

The ideal candidate should have a "Can do" attitude, enjoy problem-solving, be creative, possess strong communication skills, and have a pragmatic approach to providing sustainable and economic solutions.

Who can I contact for more information about the job?

You can contact Talent Acquisition Consultant Sara Saradjen at 044 628 42 27 for more information.

Is a cover letter required for the application?

No, a cover letter is not required; you can apply online without one.

How long has Zurich been successful in the industry?

Zurich has been successfully operating for over 150 years.

What does Zurich offer to its employees in terms of benefits?

Zurich offers flexible working models and interesting training opportunities, along with a variety of other employee benefits.

Does Zurich promote a culture of diversity and inclusion?

Yes, Zurich fosters a culture of diversity and inclusion and supports fairness and equality among employees.

Finance
Industry
10,001+
Employees
1872
Founded Year

Mission & Purpose

Zurich Insurance Group, commonly known as Zurich, is a leading multinational insurance company headquartered in Switzerland with a strong global presence, including the UK. Their core business involves providing a wide range of insurance products and services to individuals, businesses, and institutions. Zurich's ultimate mission revolves around helping their customers understand and protect themselves from risks. They achieve this by offering various insurance solutions, including life insurance, property and casualty insurance, as well as pension and investment products. Zurich's purpose is to safeguard individuals and businesses against unforeseen events, ensuring financial security and peace of mind. They are committed to delivering excellent customer service, promoting sustainability and resilience, and making a positive impact on the communities they serve.