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Cultural Mediator- Arabic Speaker

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International Rescue Committee

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Consulting
  • Milan

AI generated summary

  • You must be fluent in Arabic and Italian, have mediation experience, strong teamwork and communication skills, and be culturally sensitive. Must be based in Milan.
  • You will mediate cultural exchanges, provide accurate information, facilitate access to services, translate materials, assist field officers, and support team engagement and learning initiatives.

Requirements

  • Have a strong command of spoken and written Arabic while also being proficient in Italian.
  • Have previous experience in cultural mediation/interpretation (strongly preferred).
  • Are predisposed to teamwork and problem-solving, with the ability to foster a proactive environment.
  • Possess excellent communication and relational skills.
  • Are politically and culturally sensitive, with qualities of patience, tact, and diplomacy.
  • Are based in Milan.

Responsibilities

  • Provide Arabic cultural mediation during information provision sessions and one-on-one meetings with people in transit and in emergency reception centers.
  • Offer cultural mediation during life skills sessions and parenting sessions.
  • Deliver up-to-date and accurate information to people on the move and asylum-seekers about their right to access asylum procedures and available local services.
  • Facilitate access to relevant services, including health, housing, emergency shelter services, transportation, and police stations.
  • Translate relevant materials (flyers, messages) in a timely and accurate manner.
  • Assist the Protection Field Officer/Case Worker in identifying beneficiaries’ needs and vulnerabilities.
  • Aid the Protection Field Officer/Case Worker in identifying eligible individuals and coordinating the distribution of non-food items to people on the move and asylum-seekers, in conjunction with local NGOs and volunteer organizations.
  • Aid in gathering the data required for the monitoring and evaluation of the delivered services.
  • Perform any other tasks assigned by the line manager.
  • Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC Italy.
  • Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

FAQs

What is the role of the Cultural Mediator at IRC?

The Cultural Mediator provides cultural mediation and interpretation services in Milan, supporting the IRC Protection Field Officer and Case Workers in outreach and protection activities for asylum-seekers and people on the move.

What languages are required for the Cultural Mediator position?

Candidates must have a strong command of spoken and written Arabic and should also be proficient in Italian.

What specific duties will the Cultural Mediator perform?

The Cultural Mediator will assist in delivering information sessions, facilitate access to relevant services, translate materials, and aid in data collection for monitoring and evaluation, among other responsibilities.

Where is this position based?

This position is based in Milan, Italy, and will involve work in multiple reception facilities.

What qualifications are preferred for applicants?

Previous experience in cultural mediation or interpretation is strongly preferred, along with excellent communication, relational skills, and a predisposition for teamwork and problem-solving.

Is there a focus on gender equality in IRC employment?

Yes, IRC is committed to narrowing the gender gap in leadership positions and offers benefits that provide an enabling environment for women to participate in the workforce.

What is IRC's stance on diversity and inclusion?

IRC is dedicated to creating a diverse, inclusive, respectful, and safe work environment where all individuals are treated fairly and with dignity. Discrimination and harassment are strictly prohibited.

What kind of training or support is provided to new Cultural Mediators?

While specific training details aren't outlined in the job description, the organization encourages ongoing learning and reflection to strengthen safeguarding and to promote IRC values.

Are there opportunities for travel in this position?

Yes, the role encourages travel within multiple reception facilities located in Milan.

What are the core values that IRC employees must adhere to?

IRC employees must adhere to the values of Integrity, Service, Accountability, and Equality as outlined in the IRC Way – our Code of Conduct.

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International Rescue Committee

We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

Non-profit
Industry
5001-10,000
Employees
1933
Founded Year

Mission & Purpose

The International Rescue Committee responds to the world’s worst humanitarian crises and help people to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees and displaced people forced to flee from war or disaster. At work today in over 40+ countries and in 29 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.