FAQs
What are the working hours for the Customer Advisor position?
The shifts are available Monday to Sunday, from 7.00am to 8.30pm.
Is this position full-time or part-time?
This is a part-time position, offering 15 hours per week.
What is the hourly pay rate for this role?
The UK Notional hourly rate is £12.21 per hour.
What are the primary responsibilities of a Customer Advisor?
As a Customer Advisor, you will help customers with home improvement projects, manage stock, set up displays, and provide excellent customer service.
Is there training provided for new employees?
Yes, you will have the opportunity to be trained in paint-mixing and cutting timber.
What qualities are you looking for in a candidate?
We seek candidates who are friendly, outgoing, eager to learn, and have a passion for home improvement.
Are there any specific hours that employees must work?
Yes, employees must be flexible to work a rota that includes weekends, evenings, and bank holidays.
What benefits are offered to employees?
Employees have access to a range of benefits including a competitive salary, award-winning pension scheme, ShareSave options, generous holiday, shopping discounts, and well-being benefits, among others.
How does B&Q support diversity and inclusion?
B&Q is committed to making the organization more diverse and representative of the communities it serves, providing equal opportunities and a supportive environment for all employees.
Who should I contact for adjustments during the application process?
You can contact recruitment@b-and-q.co.uk for any recruitment adjustments needed during the application or interview process.