FAQs
What are the working hours for the Customer Advisor position?
The position is a part-time role with a contract of 4 hours per week.
What is the hourly pay rate for this job?
The pay rate is £11.70 per hour for individuals aged 21 and over, with varying rates for younger applicants.
Is training provided for this role?
Yes, full training and support will be provided to ensure you succeed in your role.
What are the main responsibilities of the Customer Advisor?
Responsibilities include delivering exceptional customer service, advising customers on shoe care and accessories, maintaining store standards, and supporting product placements.
What benefits are offered to Customer Advisors?
Benefits include a generous staff discount scheme, holiday entitlement, company pension contributions, access to the Pavers Foundation and Academy, and wellbeing support through RetailTRUST.
What kind of experience is required for this role?
Previous experience as a Sales Assistant, Retail Assistant, or in a Customer Care environment is preferred, but a positive attitude and willingness to learn are essential.
What values does Pavers emphasize in its work culture?
Pavers emphasizes family values, sustainability, and a nurturing environment that fosters personal and professional growth.
How does Pavers support employee development?
Pavers supports employee development through the Pavers Academy, which offers career pathways, online learning, face-to-face courses, apprenticeships, and mentoring programs.
What recognition has Pavers received as an employer?
Pavers has been recognized as one of the Top Retailers to work for in the UK by Best Companies, maintaining a prestigious 3* world-class employee engagement rating.
Can I share my staff discount with family and friends?
Yes, you can share some aspects of the generous staff discount scheme with your family and friends.