FAQs
What are the working hours for this Customer Advisor position?
The working hours are part-time at 15 hours per week, with shifts available Saturday to Sunday between 7am and 10pm.
Is this position temporary or permanent?
This is a 3-month fixed term contract.
What is the hourly rate for this position?
The UK Notional hourly rate is £13.02 per hour, which includes a store-specific location allowance of £0.81 per hour.
Where is the job based?
The job is based at B&Q Reading.
What are the key responsibilities of a Customer Advisor?
Key responsibilities include providing expert advice to customers, managing stock, setting up displays, and delivering excellent customer service. There may also be opportunities for training in paint-mixing and cutting timber.
What skills and experience are required for this role?
Candidates should be happy to help, eager to learn, friendly and outgoing, as well as able to work well in a team. Flexibility to work weekends, evenings, and bank holidays is also important.
What kind of support do you provide for diversity and inclusion?
B&Q is committed to making the company diverse and representative of the communities served, providing access to networks that support colleagues and allies, and ensuring everyone feels they belong and have equal opportunities.
What benefits do you offer to employees?
The benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks to ensure employees can perform at their best.
How can I request recruitment adjustments?
You can request recruitment adjustments by contacting recruitment@b-and-q.co.uk for support during the application or interview process.