FAQs
What is the working schedule for the Customer Advisor position?
The Customer Advisor role is part-time, requiring 8 hours of work over 2 days per week, with a mix of weekend and weekday shifts.
What qualities are you looking for in a candidate?
We are looking for candidates who have a 'can do' attitude, a passion for great customer service, and the ability to thrive in a fast-paced and fun environment.
Is previous experience necessary for this role?
Previous experience as a Sales Assistant, Retail Assistant, or in a Customer Care environment is beneficial, but full training will be provided to all successful candidates.
What are the pay rates for this position?
The pay is £11.70 per hour for those aged 21 and over, with rates of £9.60 for ages 18-20 and £7.85 for ages 16-17. After completing the required retail induction, pay increases to £12.05 per hour (ages 21+).
What benefits do Customer Advisors receive?
Benefits include a generous staff discount scheme, holiday entitlement that increases with service, a company contribution pension, and access to wellbeing and financial support.
How does Pavers support employee development?
Pavers offers access to the Pavers Academy, which provides career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs.
What responsibilities will I have as a Customer Advisor?
Responsibilities include delivering exceptional customer service, advising customers on shoe care and accessories, maintaining store standards, and supporting product placements and stockroom maintenance.
What values does Pavers hold as a company?
Pavers values family, sustainability, and employee welfare, demonstrated through their commitment to being carbon neutral and supporting charitable causes through the Pavers Foundation.
Where is the Customer Advisor position located?
The position is located at the Pavers store in Lomond Shores Retail Crescent, Balloch.
How can I apply for the Customer Advisor position?
If you are interested in joining our team as a Customer Advisor, please apply today through the appropriate channels mentioned in the job advertisement.