Logo of Huzzle

Home

Matches

Explore

Manage

Customer Advisor - Night Stock flow

image

B&Q

3d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • Bristol

AI generated summary

  • You must be a clear communicator, organized, a team player, adaptable to new technology, and willing to work flexible hours, including weekends and holidays.
  • You will stock the store, ensure product availability, prioritize safety, explore creative solutions, and contribute to business growth while potentially gaining a forklift license.

Requirements

  • A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us.
  • You’re an organised and analytical thinker, and you know how to keep things simple.
  • You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Join our team, and you’ll think differently about how we inspire people to create a home they love.
  • You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities.
  • Efficiency and safety will be vital of course, especially if you gain your forklift license with us.
  • You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

FAQs

What are the working hours for the Customer Advisor - Night Stock Flow position?

The working hours for this position are from 8.00pm to 7.00am, with shifts available Monday to Sunday, including weekend working.

What is the hourly pay rate for this role?

The UK Notional hourly rate is £12.21 per hour, plus an additional £0.54 per hour store-specific location allowance and an extra £2 per hour for hours worked between 10pm and 5am.

Is this position full-time or part-time?

This position can be either full-time or part-time, with hours ranging from 19 to 36.75 hours per week.

Are there any age restrictions for this job?

Yes, colleagues under 18 are not permitted to work between 10pm and 6am.

What responsibilities does a Customer Advisor in this role have?

The Customer Advisor will ensure the store is stocked with products, maintain efficiency and safety, explore new solutions, and make decisions to help grow the business.

What skills are required for this position?

The ideal candidate will be a great communicator, organized, analytical, able to work as part of a team, and flexible in working hours. They should also be open to using new technology and learning new ways of working.

What benefits are offered for this role?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, shopping discounts, an Employee Assistance Programme, wellbeing benefits, and generous breaks.

How does B&Q support diversity and inclusion?

B&Q is committed to making the company more diverse and representative of the communities served. They offer access to networks representing colleagues and allies and prioritize diversity and inclusion in their business practices.

Can I receive support during the application process?

Yes, if you need any recruitment adjustments during the application or interview process, you can contact recruitment@b-and-q.co.uk for assistance.

image

B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors