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Customer Advisor - Night Stock flow

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B&Q

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You must be a clear communicator, organized, analytical, team-oriented, adaptable to new technology, and flexible for a rota including weekends and holidays.
  • You will stock shelves, ensure product availability, maintain efficiency and safety, explore creative solutions, and support business growth, potentially gaining a forklift license.

Requirements

  • A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us.
  • You’re an organised and analytical thinker, and you know how to keep things simple.
  • You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Join our team, and you’ll think differently about how we inspire people to create a home they love.
  • You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities.
  • Efficiency and safety will be vital of course, especially if you gain your forklift license with us.
  • You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

FAQs

What are the working hours for the Customer Advisor - Night Stock Flow position?

The shifts are available from Monday to Sunday, 9.00pm to 6.00am.

Is this position full-time or part-time?

This is a part-time position requiring 18.75 hours per week.

What is the duration of the contract?

The position is a 3-month fixed-term contract.

What is the hourly pay for this role?

The UK notional hourly rate is £12.21 per hour, with an additional £1.50 per hour for hours worked between 10pm and 5am.

Are there any age restrictions for this job?

Yes, colleagues under 18 are not permitted to work between 10pm and 6am.

What responsibilities will I have as a Night Stock Flow Customer Advisor?

You will ensure the store is stocked with products our customers need, maintain efficiency and safety, and potentially gain a forklift license.

What skills and experience are required for this role?

You should be a great communicator, organized, analytical, a team player, flexible, and willing to learn new technology and ways of working.

What benefits are offered to employees?

The benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, shopping discounts, wellness benefits, and more.

How does B&Q support diversity and inclusion?

B&Q is committed to making the workforce more diverse and representative, providing networks for colleagues, and putting diversity and inclusion at the heart of the business.

Who should I contact if I need support during the application process?

Please contact recruitment@b-and-q.co.uk for any recruitment adjustments needed during the application or interview process.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors