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Customer Advisor - Night Stock flow - NI

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B&Q

12d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Newry

AI generated summary

  • You must be a clear communicator, organised, analytical, team-oriented, adaptable to new tech, and flexible to work varied hours, including weekends and holidays.
  • You’ll ensure the store is well-stocked, maintain efficiency and safety, potentially gain a forklift license, and explore creative solutions to enhance our business.

Requirements

  • - A great communicator who can think clearly and make sound plans no matter how busy things get
  • - An organised and analytical thinker
  • - Ability to keep things simple
  • - Ability to work as a team
  • - Support fellow colleagues and work collaboratively
  • - Willingness to expand skills by using new technology and learning new ways of working
  • - Great at working in a team
  • - Flexible enough to work on a rota that includes weekends, evenings, and bank holidays

Responsibilities

  • Join our team, and you’ll think differently about how we inspire people to create a home they love.
  • You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities.
  • Efficiency and safety will be vital of course, especially if you gain your forklift license with us.
  • You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

FAQs

What are the working hours for the Customer Advisor - Night Stock Flow role?

The shifts are available Monday to Friday from 3pm to 11.59pm, totaling 18.75 hours per week.

Is this position permanent?

This role is a 6-month fixed-term contract, which may be made permanent upon review.

What is the hourly pay rate for this position?

The UK notional hourly rate is £12.21 per hour.

Are there age restrictions for this role?

Yes, colleagues under 18 are not permitted to work between 10pm and 6am due to labor regulations.

What skills are required for the Customer Advisor role?

The position requires strong communication skills, organizational and analytical thinking, the ability to work as a team, flexibility for working varied shifts, and a willingness to learn new technology and methods.

What benefits are offered to employees in this position?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, wellbeing benefits, and generous breaks.

How can I request support during the application process?

You can contact recruitment@b-and-q.co.uk for any recruitment adjustments or support during the application or interview process.

Is there an opportunity to gain additional skills in this role?

Yes, there is a potential opportunity to gain a forklift license and expand your skills by using new technology and learning new ways of working.

Is this a full-time position?

No, this is a part-time position, requiring 18.75 hours per week.

Will I be working alone or as part of a team?

You will be working as part of a team, supporting your fellow colleagues and working together to accomplish tasks.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors