FAQs
What is the job title for this position?
The job title is Customer Advisor - TradePoint.
What are the working hours for this role?
The position is part-time, requiring 18.75 hours per week, with shifts available from Monday to Sunday between 7:00 am and 10:00 pm.
Is this a permanent position?
Yes, this is a permanent contract.
What is the hourly pay rate for this job?
The notional hourly rate for this position is £12.21 per hour.
Where is the job location?
The job is located at B&Q Plymouth.
What are the key responsibilities of a TradePoint Customer Advisor?
The key responsibilities include engaging with TradePoint members, getting to know their businesses through conversations, recommending the right products and services, and building strong relationships with customers.
What skills and experience are required for this position?
The ideal candidate should be a great communicator and team worker, able to build relationships with customers, spot new business opportunities, help trade members get value, be flexible with working hours, and willing to continuously develop skills through training.
What benefits are offered with this position?
Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, access to an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks.
How is B&Q committed to diversity and inclusion?
B&Q aims to make their workforce more diverse and representative of the communities served, ensuring that everyone feels they belong and have equal opportunities through various networks.
What should I do if I need support during the application or interview process?
If you need any adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk for assistance.