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Customer and Trading Manager - Nightshift

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Sainsbury's

21d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Exeter
  • 13d left

AI generated summary

  • You will lead the overnight team, ensure excellent customer service, manage resources, and support your team, with training and development opportunities available. Embrace diversity and collaboration.
  • You will manage overnight operations, restock shelves, oversee deliveries, plan shifts, and ensure a smooth handover to the next manager while leading and supporting your team.

Requirements

  • You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • Our purpose is that driven by our passion for food, together we serve and help every customer.
  • This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class.
  • Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well.
  • You’ll ultimately be responsible for making everything as good as it can be.
  • We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
  • When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.
  • They will support and coach you to deliver great performance, whilst having plenty of time to develop.
  • There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more.
  • Remember, you’ll be part of the Sainsbury’s family so you’ll never, ever be short of options.

Responsibilities

  • Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
  • Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.

FAQs

What are the working hours for the Customer and Trading Manager - Nightshift position?

The working hours are from 23:00 to 07:00.

What is the salary for this role?

The salary for the Customer and Trading Manager - Nightshift position is £29,250.

Is this position permanent?

Yes, this position is a permanent role.

Where is the position located?

The position is located at the Ottery St Mary Store, Ottery St. Mary, EX11 1BW.

What type of training will I receive?

You will receive a clear induction and orientation alongside a training plan specific to your needs that you will build alongside your manager.

Is there a night shift premium for this role?

Yes, there is an annual night shift premium of up to £4,500 for eligible management roles.

How many nights a week will I work?

Full-time nightshift managers work their hours across 4 nights a week.

What employee benefits are offered?

Benefits include a discount card, free food and hot drinks, generous holiday entitlement, pension matching, wellbeing support, and many more.

What responsibilities will I have in this role?

You will lead the overnight team, manage in-store operations during your shift, oversee team performance, and ensure a smooth handover to the next manager.

What is the closing date for applications?

The closing date for applications is 04 January 2025.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.